"Nice-looking hotel, but the staff was unprofessional. It took 20 minutes to check in. We won't be back.2016-01-04"

"Affordable hotel. Our room had a leaking toilet that flooded the floor a bit, so we had to change rooms. We went out, and the room was infested with ants by the time we returned. They were everywhere, even in the bed and fridge. We had to change rooms again, but the new room also had ants. We were finally moved to an ant-free room, but it smelled musty. By this time, it was 5 AM. We weren't charged for our stay, and the manager was apologetic, but I wouldn't stay again.2016-01-04"

"Near the airport. The on-site restaurant was convenient. We were pleased with the accommodations and service at this hotel. 2015-08-13"

"Good room and nice restaurant. Great shuttle service and parking. Definitely stay here if you're catching a flight.2015-05-25"

"Close to the airport. My hotel room was quiet, spacious, and impeccably clean.2015-04-04"

"Good hotel. I've stayed here before and never had a problem.2020-12-04"

"The coffee maker in my room didn't work, and the bedsheets smelled bad. Don't stay at this hotel.2019-02-24"

"The hotel was dated and nasty. The lobby looked nice, but it was all downhill from there. The only positive was the friendly staff. We took the shuttle downtown, and called to be picked up at 9:45. At 11:15, we gave up and called a taxi. Find somewhere else to stay.2015-06-16"

"The small, square pillows were uncomfortable. Disappointed that I had to pay for breakfast at this hotel.2015-04-18"

"The entrance and the dining area were nice, but as soon as I got in the elevator, it was like a different hotel. The hallways had trash in them; the carpet was stained and needed vacuuming. The room carpet was so dirty I never took off my shoes. The deadbolt lock was broken, and there was a makeshift contraption in its place. Didn't get requested wake-up call. I went to five floors before I found a working ice machine. Front desk clerk didn't seem to care. But the breakfast buffet was good. Won't stay again.2015-03-18"

"Nice hotel. You won't be disappointed.2019-11-10"

"Good location. I felt safe and comfortable at this hotel. The room was clean and had comfortable beds, and the staff was efficient.2019-09-10"

"The hotel was clean and well-maintained, and the employees were helpful. Stay here.2019-06-04"

"A little hard to find. Nice hotel with friendly personnel.2019-03-08"

"The hotel was everything I'd hoped it would be. The pool was a bit smaller than it appeared in the photo, but I enjoyed the amenities. This place is certainly worth a stay.2019-02-13"

"The hotel room wasn't ready when I arrived at 6 PM. Half the breakfast items were gone before the 10 AM closing time.2017-06-20"

"I stayed at this hotel for two nights.The location was convenient, and the room was comfortable and clean. Courteous, helpful staff. Other guests were somewhat noisy on the weekend, but they settled down after a bit.2017-01-19"

"The door to our hotel room wouldn't shut properly, and the toilet overflowed. The staff was attentive, but didn't offer compensation for our having to change rooms.2021-04-16"

"The hotel room was small, and there was nowhere to put our luggage. There was a desk, but with all the coffee gear there, there was no space for working. The desk chair was so close to the bed that I couldn't pull it out. There was a small fridge. The room was always too warm or too cold, and the heater was loud. Breakfast was good. We wouldn't stay here again.2020-01-22"

"An A+ experience. My hotel room didn't have a fridge, though.2017-11-24"

"The hotel was comfortable, and breakfast was plentiful. I highly recommend staying here.2017-07-20"

"The TV in my hotel room didn't work. The bathtub leaked the entire time I was there. The staff sent a maintenance worker who fixed the TV but not the faucet. We were comped one night for the inconvenience.2017-03-28"

"The room was half-renovated. The TV didn't work, and the staff couldn't fix it. The elevators were noisy and needed to be replaced. The employees were nice. No on-site breakfast, just a voucher for a restaurant in the neighborhood. Don't stay at this hotel.2017-08-13"

"Nice, reasonably priced hotel. It was under renovation, but the room was large and the staff couldn't have been nicer.2017-02-21"

"Great location. The service at this hotel was good.2016-06-11"

"I loved this hotel. It was in the perfect location, with lots of restaurants within walking distance. The staff was incredibly friendly and attentive. I'll stay here again.2016-02-29"

"The water temperature in the shower kept fluctuating. We called the hotel clerk and were given another room; the room key was brought to us so we didn't have to return to the front desk.2016-02-20"

"Our room smelled like smoke, but we were given another room later at night. The hotel clerk wasn't welcoming or friendly. One elevator was broken, so wait times were long for the other one.2022-06-06"

"The hotel was convenient to UAB clinics downtown. Great service, but poor TV channel selection. 2020-12-06"

"The hotel was convenient to downtown. Nice room, friendly staff, and great service. Poor TV channel selection, though.2020-12-05"

"The hotel suite was nice, and the staff was accommodating.2020-11-14"

"Everything about this hotel was great.2019-02-03"

"I stay at this hotel often, and I've never been disappointed. I'm able to walk to medical facilities without having to pay extra for parking.2021-10-26"

"Good service from the hotel clerk. Come and enjoy your stay.2021-07-09"

"Clean hotel with friendly employees. No on-site bar.2021-06-10"

"We really enjoyed our stay. The hotel clerk was nice and helpful; she made us feel so welcome, and told us about nearby stores and restaurants.2021-04-28"

"I loved this hotel. Just a short walk to the VA hospital, and there were many restaurants just up the block. The room was much larger than I expected. The front desk staff was friendly and professional. You can't go wrong staying here.2021-04-20"

"The hotel room was clean and spacious. Parking cost $15 per night.2022-07-03"

"The hotel was conveniently located, and all the employees were nice and competent.2021-07-28"

"Good hotel. You can't go wrong staying here.2021-05-26"

"Great experience. The room was nice, and the hotel clerks were awesome. I'd definitely stay again and recommend it to others.2021-03-08"

"The hotel was reasonably priced, and the room was exceptionally clean. The staff was informative and polite.2021-02-12"

"Nice, historic renovation. The hotel was clean and a charming combination of old and new. The staff was courteous and helpful.2021-08-05"

"The hotel room was big and comfortable, but the shower curtain was shredded at the bottom. 2020-09-23"

"I had an interior hotel room; it was small and had no windows. I felt like I was in a closet.2019-02-17"

"I was happy with the room and the hotel staff.2017-03-07"

"No stationery in the room, so I had to look up the hotel address on the Internet. The room service tray had to be set up on the bed, and not enough utensils were provided. The front desk clerk handled all calls, including room service, so expect a wait if it's busy. The staff was responsive and friendly, and the bartenders were superb. Good breakfast and dinner. 2017-02-20"

"The room was clean, and the hotel clerks were nice. The area was a little hard to navigate. Valet parking only.2019-04-18"

"The hotel was beautiful and easy to access. The room was clean, and the staff was wonderful. Good valet parking.2018-02-22"

"A wonderful experience. The staff was stupendous, especially the doorman. Stay at this hotel at least once in your life.2018-02-20"

"The hotel was a little pricey, but it was safe and sound. Easy access to the arena and restaurants. Good experience.2017-02-27"

"Great hotel. It was clean and had excellent employees. We had our two dogs, and the staff made us all feel welcome; they even had dog treats.2016-09-04"

"There was nothing special about my hotel room. No TV or channel guide. The amenities were nice.2016-03-08"

"The in-room coffee was terrible, but the hotel staff was professional and nice. Stay here.2015-12-14"

"Conveniently located. The room was clean and comfortable, and the staff was friendly. Highly recommend this hotel.2015-08-22"

"Good hotel, but the bathroom windows had spots where someone could look in from outside. Great experience overall.2022-05-19"

"The hotel was difficult to locate since the sign said Tutwiler in large letters and Hampton in small letters. Once I got there, it was a wonderful experience.2018-02-13"

"Great hotel stay. All the employees were helpful.2018-02-12"

"Good location. The hotel was clean and quiet, and I loved the beds and pillows. The valet staff remembered my name each and every time I encountered them. Stay here; you won't regret it.2016-11-28"

"The hotel was inviting and had a lot of character. Everything was good except the bar was out of everything I wanted.2016-10-02"

"I loved this hotel, and the restaurants were good. The hotel name wasn't on the building, though, so my friend had a hard time finding it.2019-11-16"

"Excellent service and hospitality. Don't think twice; book a room at this hotel.2018-12-07"

"There was a long line at check-in prior to a concert next door, but the staff interacted with us all and made it fun. Nice hotel with excellent personnel.2018-04-22"

"This is the best place to stay if you're going to the BJCC, but it's not cheap. Nice hotel with wonderful employees and good food. Parking, however, was a mess. There was a shared garage with the convention center, and both self-parking and valet parking were on the 5th and 6th floors; it was a long walk back to the hotel. No vending machines, just ice. Good restaurants at the adjacent "Uptown" development.2018-01-21"

"The hotel and room were clean, and the staff was professional and efficient. Good environment.2017-03-01"