"The hotel was nice, but I was disappointed that we weren't told at check-in that there was no daily housekeeping. Get your supplies at check-in.2021-07-19"
"Good rates. The entire hotel was exceptionally clean, and our room was updated. The lobby was nice and had a floor-to-ceiling glass fireplace, and the hotel clerk greeted us. Nice complimentary breakfast. I was impressed and would definitely stay again.2016-08-31"
"I had a great time at this hotel. I got a good night's rest, and the front desk clerks were nice. Staying here was a wise choice.2016-02-17"
"The hotel room was clean and well-maintained. Nice, friendly staff. Bring your swimsuit for the heated indoor pool. I'd stay again in a heartbeat.2015-10-27"
"The hotel clerks were extremely rude. Don't stay here.2015-07-31"
"An OK hotel, but the rates were too high.2018-08-23"
"Nice hotel with courteous employees. Great rates, too. I'd definitely stay here again.2017-12-29"
"A perfectly lovely hotel. I couldn't get the wireless Internet password to work on my phone. I was disappointed that the pool wasn't open. Nice complimentary breakfast. For the price and convenience to Alpine Valley Music Theater, you can't beat it.2016-07-15"
"The hotel was clean, and the room was quiet and larger than I expected. Courteous staff. I was pleased.2016-07-07"
"The room smelled like stale smoke, and the check-in clerk wasn't friendly. Look for another hotel.2015-08-25"
"I stayed at this hotel for several nights, and everything went well. There were restaurants and shops nearby.2019-07-19"
"I stayed at this hotel for 3 nights, and everything was good. The room was clean and quiet, and the bed was comfortable. There were restaurants and other amenities nearby.2019-07-14"
"I've stayed at this hotel before and was happy, but it's gone downhill since then. The sofa felt slimy, like something had been sprayed on it but hadn't dried. The microwave didn't work, and I finally realized it wasn't plugged in. The TV and dresser were dusty. A large group took over the pool all night, and the whirlpool was covered. The towels had hair on them and didn't look clean. Don't stay here.2022-07-21"
"Easy access to major highways, stores, and restaurants. I was impressed with the room size, layout, and furnishings. The hotel employees were helpful and caring. The pool was heated and well-maintained.2019-05-02"
"The hotel room was dark, dingy, and a little dirty. The carpet seemed filthy. The front desk clerk seemed friendly enough. Not worth the higher weekend rates.2016-03-16"
"Quiet, reasonably priced hotel. Several restaurants and retail establishments nearby. The beds and linens were comfortable. Pleasant personnel, but they weren't helpful with directions to a local music festival. I'd stay here again without a doubt.2015-07-30"
"I found 2 dead bugs in the bed. The hair dryer in the bathroom was really dirty. On a positive note, the hotel staff was nice and breakfast was great.2019-04-30"
"Clean hotel with a nice pool and whirlpool. The staff was great. Good breakfast with enough to choose from.2016-08-31"
"The AC in my room didn't work well. The bedsheets were stained, and the floor was sticky. The shower curtain was torn, and the towels were discolored. The staff was unfriendly. Don't stay at this hotel.2018-09-12"
"Nice hotel for a reasonable price. Good service, too.2015-11-03"
"Horrible mattress with springs sticking out. It sounded like the bed was going to break. There was paint dripping down the bathroom wall. The shower floor didn't have enough support, so I couldn't stand in the middle of it. Not enough towels provided; I asked for an extra towel and pillow, but never got either. Stay at another hotel.2015-08-04"
Villas - 2 floors, 37 studio to 3-bedrooms - no elevator
Heated indoor swimming pool - outdoor pool
Fitness center
3 restaurants - 2 lounges - room service
Full-service spa
Pet friendly resort
More >
- allows dogs up to 25 pounds only, 2 dogs per room - $65 per night pet fee for 1 dog - $75 per night pet fee for 2 dogs. - Nov 2020 < Less
Note: This resort charges an amenity fee of $50 per night - includes parking and WiFi.
TripAdvisor Traveler Rating: Based on 2846 reviewsRead Recent Reviews
"Good experience. The hotel staff went above and beyond for County Thunder people, with cocktails and vegetarian pizza, but breakfast was bad.2022-07-28"
"I had a nice, clean room with a lakeside balcony with a great view of the lake. The beds were comfortable. Worth the extra money to get a room with a view.2015-08-29"
"I stayed at this hotel twice, and both times the carpets were dirty and the sink and bathtub drained slowly. No housekeeping, which wasn't a big deal. At least the price was right.2017-08-15"
"The carpeting was dirty, so I had to wear socks. The drains in the bathroom were sluggish both times I stayed. No housekeeping service.2017-08-13"
"Spartan accommodations. The carpet and bathroom were dirty. Don't stay at this hotel unless you have to.2017-08-06"
"The hotel was a bit off the interstate, but there were several restaurants nearby. The room was large, which was nice. The bathtub didn't drain well, but it was fixed right away. Good breakfast.2017-08-12"
"The hotel was clean and quiet. Great service and excellent breakfast. Great place to stay.2016-09-01"
"Convenient to Carthage College. The hotel was clean and comfortable, and the staff was friendly. Good cinnamon buns at breakfast. We had an enjoyable stay.2015-09-14"
"The 1st hotel room had an awful smell, maybe from the humidifier. The 2nd room was nice and clean, and there was no odor. The toilet in the handicap bathroom was loose, and it ran all night. We could hear running water in a different room.2022-09-13"
"The room was clean, and the beds were comfortable. The hotel clerk was friendly and helpful, and breakfast was good.2022-09-05"
"Easy to access and close to stores, restaurants, and a mall. The hotel was great, and the rates were reasonable. The staff was accommodating and friendly.2020-11-02"
"The hotel room smelled bad, and the decor was outdated. The pool was closed. The breakfast bar was poorly stocked, and there was no food for over 30 minutes. One of the waffle makers was broken, and the fridge for the milk and yogurt was, too. The vending machines were overpriced. Stay somewhere else.2017-10-04"
"The hotel staff was kind, and breakfast was good. We enjoyed our stay very much.2016-01-07"
"The rooms had been nicely redecorated since our last visit a year ago. The front desk and breakfast personnel were hospitable. Don't miss the complimentary breakfast.2015-11-25"
"The room was clean, and the staff was friendly. This hotel is a must-stay.2017-06-05"
"Great location; walk to shops, restaurants, and entertainment. The room was nice and comfortable. Enjoyed the indoor pool and whirlpool, as well as the restaurant and bar. Had a shuttle service. Prepare for a relaxing and enjoyable hotel stay here.2015-03-25"
"Nice hotel. Our room was comfortable, and everything was clean. The employees were nice. I recommend staying here.2018-09-20"
"There was mold in the walk-in shower in my room. The hotel clerk was helpful.2016-08-17"
"Our hotel room was fine, but the room we booked for my relatives was infested with bedbugs. The staff was courteous and moved them to another room.2016-08-10"
"Close to everything. The hotel was nice and clean, and the employees were pleasant and accommodating.2016-08-04"
"The housekeeper didn't service my room even though I removed the Do Not Disturb sign.2021-06-27"
"I had a pleasant hotel stay. The room was lovely, and the beds were comfortable. Lots of choices at breakfast; the eating area was nice, and the attendants were helpful.2017-08-03"
"Our room was near the noisy elevator. We had to ask for bedding for the sofa bed, and found old food behind the sofa. Poor Internet connection. The whirlpool was empty, and the pool water was ice-cold. I wouldn't stay at this hotel again.2017-07-28"
"Good-sized room with comfortable beds. All the employees were friendly. The pool towels were too small, and the indoor pool didn't seem heated. The whirlpool water was cloudy. 2017-07-10"
"The hotel was clean, and breakfast was nice. I recommend staying here.2017-05-26"
"My stay was fine, but the hotel wasn't that clean or up-to-date. If you're just looking for a cheap place to sleep and won't be inside that much, this is the place for you.2020-09-28"
"Not the cleanest hotel. Try somewhere else.2019-03-24"
"Everything about the hotel was extremely nice. I loved that it was dog friendly and the deposit wasn't outrageous. Our suite was the perfect size for our family and 2 dogs.2019-03-04"
"The hotel staff took excellent care of my elderly dad; they went above and beyond for him.2018-10-12"
"The hotel was close to stores and several good restaurants. The room was clean, and the employees were friendly and helpful. I'd stay again.2018-07-21"
HotelGuides made it easy to choose a hotel based on how far we wanted to get that day. Also liked being able to see the interstate interchange on the map to determine how far off the highway each hotel was.
- Marie Hunt
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