"Good location right off the interstate. This hotel met our needs. The room was nice, and the front desk clerks were friendly and helpful. Breakfast was OK.2022-10-04"
"I wasn't happy about not being able to control the room temperature; it was too hot and I had to ask for a fan so I could sleep. Don't stay at this hotel.2017-04-19"
"Good place to stay for a reasonable price. Close to restaurants and stores. The hotel was clean and attractive, and the employees were pleasant and helpful. The only issue I had was the noise from the heater cycling on and off; it woke me up multiple times throughout the night. I appreciated the complimentary breakfast.2017-03-25"
"This hotel is a nice place to stay. Great rates, and the employees were friendly. We'll definitely be back.2017-03-04"
"We were greeted by polite and friendly personnel as soon as we arrived at the hotel. I really appreciated their kindness and desire to ensure we had a pleasant stay. Our room was nice, clean, and equipped with everything we needed. It was quiet and we were able to get a good night's sleep. Good breakfast with hot and cold selections, and the cookies in the lobby were great. At checkout, the clerk asked us to come back. Great place to stay.2016-06-18"
"Nice hotel. The only thing I didn't like was that the window coverings didn't block out the light in the morning. The pillow was too thick. Excellent breakfast procedure; well-done. 2021-02-06"
"The hotel was clean, and the staff was friendly. Breakfast was extensive enough to accommodate everyone. Book it.2019-07-25"
"The hotel room was nice and clean, and the beds were comfortable. The staff was friendly. I was really impressed with the breakfast selection. I highly recommend staying here.2018-10-18"
"Easy access to the interstate. I got a top floor room as requested, and it was clean and quiet. I'd book here again without question. Don't hesitate to stay at this hotel.2018-07-01"
"Good value. The hotel room was nice and clean.2017-09-26"
"I couldn't connect to the WiFi, and the hotel clerk wasn't able to resolve the problem. Good bed and decent breakfast, though.2019-03-13"
"I was pleasantly surprised with the cleanliness, service, hospitality, and rates at this hotel. This place can't be beat.2018-11-27"
"Nice, clean accommodations. There was a small issue with the room, but a quick call to the front desk remedied that. Our other request was handled in a timely manner. The hotel staff was friendly. I'd stay here again and would recommend it to a friend.2017-10-04"
"The hotel room was clean, and the bed was comfortable. I had a pleasant stay.2015-11-20"
"Hotel was pet-friendly. Small room, and it wasn't that clean. Carpet was dirty, the bathtub had stains, and we cleaned the bathroom floor ourselves. Great staff in the breakfast area. I'd find somewhere else to stay.2015-02-12"
"The hotel room was clean, but I didn't realize that housekeeping wouldn't replenish towels and toiletries unless I asked. I had trouble with the key card one night, which was frustrating.2020-07-20"
"A high-quality hotel, but there were a few issues. The wireless Internet connection didn't work. When I complained, I was told Hilton Honors connection didn't work at this property, but no one informed me at check-in. And there were no weights or working TV in the exercise room.2015-11-11"
"Nice, clean hotel. Breakfast was great. Definitely stay here.2015-09-30"
"Hotel room was clean and comfortable, and the staff was nice. Definitely stay here.2015-03-31"
"Nice hotel in a good location. The bedsheets and bathroom were clean. The window seat cushion in our room was filthy; I left a note for housekeeping, and they left an apology and changed the seat. The employees were nice and helpful.2018-09-11"
"All the hotel employees were helpful and friendly.2018-08-07"
"The hotel was reasonably priced. The room was quiet, safe, and clean.2018-01-27"
"An OK hotel for the price. The room was nice, but I could hear people talking in the next room and the people upstairs walking around. The side exit door didn't shut and wasn't secure.2016-09-30"
"Great rates an 10% off at Applebee's next door. The hotel room was clean, and the bed was comfortable.2016-07-10"
"The room needed some updating, but it was nice, comfortable, and pet-friendly. The door frame was damaged, and the lock didn't work well. The bedding was clean, and we appreciated the fridge and microwave. There was plenty of hot water for showers, but the shower chair was unsightly. The hotel was fine for an overnight stay.2018-02-16"
"The hotel was pet-friendly. The beds and pillows were comfortable. There were rowdy guests in the room next to ours who didn't settle down until after 11 PM. The checkout clerk tried to charge me a $25 pet fee when all the online and in-room information states that the fee is $10. No elevator.2015-06-22"
"Everything was fine, but the bed only had sheets on it when we arrived. The hotel clerk did bring us a blanket, and the 2nd night we got a comforter.2023-02-01"
"The hotel room was clean, and so were the beds. The staff was friendly. Book it.2019-02-20"
"Nice hotel room and good service. The parking lot was crowded.2017-06-27"
"We stayed in a pet-friendly room, and it was clean. The staff was friendly. Plenty of restaurants near the hotel. I'd stay here again.2015-12-06"
"Large, excellent hotel room. Breakfast was good. Nice place to stay.2015-11-04"
"The hotel had poor soundproofing; I could hear everything. In the morning there was no hot water for showers, and the toilet wouldn't flush. Not a pleasant stay.2016-05-10"
"The hotel was nice, and the room was clean. The employees were helpful and courteous. Stay here.2016-06-16"
"A pleasant hotel stay. The room was clean and up-to-date, and the front desk clerks were professional and friendly. I'll definitely return.2015-08-31"
"Good accommodations for a good price. You can't go wrong staying at this hotel.2018-10-29"
"The room smelled terrible. Some of the TV channels didn't work. Saw a bug in the bathroom. I commend the staff, though, they were friendly and attentive. Find a better hotel.2015-04-15"
"There were stink bugs in my room. The bedsheets were old, worn, and rough, and didn't seem fresh. The clerk offered to move me to another room, but I declined. Don't recommend this hotel.2015-02-24"
"Wonderful hotel in a beautiful setting. The room was clean and up-to-date. Great staff with wonderful attendants. We've stayed here twice and will stay again.2015-09-22"
"Room was bigger than I expected. Great customer service. Amazing hotel.2015-02-11"
Pet friendly hotel
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- allows dogs only up to 50 pounds, 2 dogs per room - $175 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Aug 2017 < Less
TripAdvisor Traveler Rating: Based on 680 reviewsRead Recent Reviews
"Great-looking hotel, but it fell short in the details. The AC was loud, the pillows were bad, and the room amenities were either low-quality or needed cleaning. The carpet was dull, unattractive, and needed shampooing. The sofa was awful. Friendly, helpful personnel. The continental breakfast was nice, and the coffee was great. If you're looking for typical Marriott quality, you might want to look elsewhere.2020-12-12"
"The hotel was more convenient to Route 81 than Route 77. Good WiFi and TV, but the bed wasn't comfortable.2018-11-08"
"OK hotel for the price. The room was comfortable but small, and the staff was friendly. Poor complimentary breakfast, and there wasn't enough seating.2016-10-23"
"Close to the college. The room was clean, the staff was friendly, and there was a bistro at the hotel. Great stay.2016-02-08"
"Close to Radford University. Clean room and lobby. Friendly staff. Good place to stay.2015-08-18"
"Close to RU campus, but not an easy walk. It was downhill to campus, Decent value. The hotel provided basic amenities. The AC worked well; the room was freezing when we arrived. The beds were doubles, not queens. Had a shower, but no bathtub. Basic continental breakfast. Access to the parking lot could be a challenge with a larger vehicle.2015-06-29"
"The room was clean, but the rest of the hotel was run-down. The front desk clerk was rude. Breakfast was a to-go bag. Don't stay here.2021-11-15"
"Good location. The hotel was fine, but the key card didn't work on the exterior doors; one door was open and didn't lock.2021-06-21"
"Cleanliness was an issue. The room smelled like urine, and the door was unlocked when I arrived. The fridge was filthy and had old food in it, and there was rust and hair in the bathtub. There were cobwebs on the windows by the back entrance. The employees were pleasant and helpful with suggestions, but the hotel itself needed an overhaul.2019-07-19"
"Not a great hotel. The room smelled bad, and the flooring was outdated. Don't stay here.2018-08-14"
"The hotel room was just adequate. It was dated, had a slight smell of cigarette smoke, and the window was dirty. The bathroom wasn't very clean, and the door stuck. Nice employees.2016-07-08"
"The 1st room smelled like cigarette smoke, and the AC sounded like a train. We requested a room change, and the hotel clerk was accommodating. It also smelled like smoke, but not as strongly. The room wasn't that clean. Nice personnel, but I don't recommend staying here.2022-09-19"
"A horrible experience. The hotel staff was unprofessional.2021-08-24"
"The room was clean and comfortable, and the hotel staff was helpful and friendly. Good breakfast, and the cook was really sweet. Nice dog area with waste bags. Good place to stay.2019-10-16"
"Great location. Our room was super clean, and the check-in clerk was friendly. Breakfast was delicious. Stay at this hotel.2019-09-23"
"The hotel room was nice, but the fridge was wired to the light switch, so when I turned out the light to sleep, the fridge turned off. When I told the checkout clerk, she said the night clerk should have come to our room and corrected the problem. We were disappointed.2018-01-07"
"The room felt damp, and the door didn't close properly. There was an overpowering smell of toilet cleaner. No toiletries provided.2021-08-20"
"Great place to stay. The hotel was close to the college and good restaurants. The room was clean, and the beds were comfortable. Stay here.2018-06-09"
"A no-frills hotel. Good rates, and the perfect choice for our needs. The room was clean and comfortable, the staff was pleasant, and the hot breakfast buffet was simple but good. We plan to stay here again.2015-12-17"
"Clean hotel with friendly, helpful front desk clerks. The room was clean, and the bed was comfortable. The furnishings were a bit old, but I'd stay here again.2016-10-01"
"We've stayed at this hotel several times and have always been pleased. It's clean and the staff is friendly. Our suite was nice and worth the additional cost.2015-10-21"
"The hotel room was small but comfortable. OK breakfast, lots of carbs. Nice place for a short stay, and the rates were reasonable.2015-06-27"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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