"The room needed some updating, but it was nice, comfortable, and pet-friendly. The door frame was damaged, and the lock didn't work well. The bedding was clean, and we appreciated the fridge and microwave. There was plenty of hot water for showers, but the shower chair was unsightly. The hotel was fine for an overnight stay.2018-02-16"
"The hotel was pet-friendly. The beds and pillows were comfortable. There were rowdy guests in the room next to ours who didn't settle down until after 11 PM. The checkout clerk tried to charge me a $25 pet fee when all the online and in-room information states that the fee is $10. No elevator.2015-06-22"
"Nice hotel in a good location. The bedsheets and bathroom were clean. The window seat cushion in our room was filthy; I left a note for housekeeping, and they left an apology and changed the seat. The employees were nice and helpful.2018-09-11"
"All the hotel employees were helpful and friendly.2018-08-07"
"The hotel was reasonably priced. The room was quiet, safe, and clean.2018-01-27"
"An OK hotel for the price. The room was nice, but I could hear people talking in the next room and the people upstairs walking around. The side exit door didn't shut and wasn't secure.2016-09-30"
"Great rates an 10% off at Applebee's next door. The hotel room was clean, and the bed was comfortable.2016-07-10"
"The hotel room was clean, but I didn't realize that housekeeping wouldn't replenish towels and toiletries unless I asked. I had trouble with the key card one night, which was frustrating.2020-07-20"
"A high-quality hotel, but there were a few issues. The wireless Internet connection didn't work. When I complained, I was told Hilton Honors connection didn't work at this property, but no one informed me at check-in. And there were no weights or working TV in the exercise room.2015-11-11"
"Nice, clean hotel. Breakfast was great. Definitely stay here.2015-09-30"
"Hotel room was clean and comfortable, and the staff was nice. Definitely stay here.2015-03-31"
"I couldn't connect to the WiFi, and the hotel clerk wasn't able to resolve the problem. Good bed and decent breakfast, though.2019-03-13"
"I was pleasantly surprised with the cleanliness, service, hospitality, and rates at this hotel. This place can't be beat.2018-11-27"
"Nice, clean accommodations. There was a small issue with the room, but a quick call to the front desk remedied that. Our other request was handled in a timely manner. The hotel staff was friendly. I'd stay here again and would recommend it to a friend.2017-10-04"
"The hotel room was clean, and the bed was comfortable. I had a pleasant stay.2015-11-20"
"Hotel was pet-friendly. Small room, and it wasn't that clean. Carpet was dirty, the bathtub had stains, and we cleaned the bathroom floor ourselves. Great staff in the breakfast area. I'd find somewhere else to stay.2015-02-12"
"Good location right off the interstate. This hotel met our needs. The room was nice, and the front desk clerks were friendly and helpful. Breakfast was OK.2022-10-04"
"I wasn't happy about not being able to control the room temperature; it was too hot and I had to ask for a fan so I could sleep. Don't stay at this hotel.2017-04-19"
"Good place to stay for a reasonable price. Close to restaurants and stores. The hotel was clean and attractive, and the employees were pleasant and helpful. The only issue I had was the noise from the heater cycling on and off; it woke me up multiple times throughout the night. I appreciated the complimentary breakfast.2017-03-25"
"This hotel is a nice place to stay. Great rates, and the employees were friendly. We'll definitely be back.2017-03-04"
"We were greeted by polite and friendly personnel as soon as we arrived at the hotel. I really appreciated their kindness and desire to ensure we had a pleasant stay. Our room was nice, clean, and equipped with everything we needed. It was quiet and we were able to get a good night's sleep. Good breakfast with hot and cold selections, and the cookies in the lobby were great. At checkout, the clerk asked us to come back. Great place to stay.2016-06-18"
"The motel was quiet, and the room was extremely clean and quiet. The staff was friendly and helpful with directions and information about things to do in town. Quick check-in. Book it; you'll be glad you did.2020-11-13"
"Nice motel for a fair price. The room was clean, and I had a restful stay.2019-06-04"
"Nice motel with clean rooms.2018-09-08"
"The motel room was clean and spacious, and the staff was nice and helpful. They even opened a room after checkout so we could change clothes after a funeral before traveling home. I recommend staying here.2016-09-04"
"I had a nice stay, and the motel was dog-friendly. Everything went well. The employees were pleasant.2016-07-27"
"I was disappointed that the motel didn't have an elevator. We had to take metal steps to the 2nd floor and enter through an exterior door. The hallway smelled musty. Our room key didn't work half the time. The TV cable was hanging out the wall, and the phone had no labels, so we couldn't call the front desk. There was no evacuation information posted on the door. I don't recommend staying here.2021-07-19"
"The hotel room wasn't the cleanest. My key card didn't work, and the remote control wouldn't turn on the TV; it had to be turned on via a switch in back. No breakfast because of Covid. Drive on.2021-03-09"
"The motel needed upgrading. The stair railing wasn't secure; my friend fell, and my husband almost did, too. The coffee was cold at 6 AM. We'll never stay here again, and neither should you.2019-04-19"
"We had a pleasant stay at this hotel. We got a 1st floor room as requested, and it was nice, clean, and comfortable.2022-06-29"
"The hotel was clean, and the employees were friendly and helpful. I'll stay here again.2022-06-09"
"Good location and great value. This hotel was perfect for an overnight stay while on the road. The staff was friendly, and there were lots of restaurants nearby. I'd definitely stay here again.2022-04-23"
"The hotel wasn't fancy, but it was clean and reasonably priced.2022-04-09"
"Nice location near restaurants. The hotel was affordable and clean, and the staff was pleasant.2019-06-02"
"An average hotel, but it was convenient to New River Gorge National Park.2022-08-13"
"The room was quiet, and I slept comfortably. The hotel staff was polite and courteous, and got us into our room right away.2021-08-09"
"The hotel room was clean and quiet. The beds were really comfortable. Easy check-in and checkout.2021-03-31"
"A beautiful location and just a few steps from Bob Evans. The hotel was quiet, and I loved the holiday decorations. We were given a handicap room and weren't fans of the shower, which only had a hand-held showerhead.2020-12-21"
"Easy access to the highway. I walked to a restaurant. My floor was quiet, and the bed was so comfortable. Fast, friendly check-in. Good breakfast, and coffee and tea were always available. Book a room at this hotel.2020-01-04"
"Kids were running in the hallway all night. No on-site dining on the weekend, and the Bistro even charged for coffee in the morning. Consider other hotels.2022-02-23"
"The hotel was clean and beautifully decorated. The lobby bar was a nice place to sit and relax, and the outside fire pit was pleasant. GIve yourself some time to enjoy the amenities.2019-10-18"
"Great hotel room, but the pool and pool area were too cold.2019-03-20"
"We had a nice hotel stay. The room was quiet and clean, and the beds were fabulous. We especially liked the lounge and lobby. The front desk clerks and bistro staff was helpful and efficient. I highly recommend staying here.2016-04-10"
"The hotel was OK, but our toilet didn't flush and there were no maintenance workers on duty. We had to use the restroom by the pool. The next day we weren't even offered another room. I liked the Starbucks with the bistro, but I'll never stay here again.2016-03-03"
"The hotel was clean, and all the employees were nice. Good choice.2022-06-01"
"The 1st room had a non-working TV, and there was no bedside lighting. We were moved to another room, but a wall panel to cover plumbing fell off, and the bathtub didn't drain. The hallways were dirty, and the floor in the eating area was, too. The hotel staff was wonderful, and the clerks were accommodating. Find another place to stay.2022-06-01"
"A clean hotel with courteous personnel. Nice breakfast with many options, including hot items.2021-12-05"
"Good hotel for the price. The shower needed attention. Nice staff and adequate breakfast.2021-10-27"
"The bed was uncomfortable, and the key card didn't work and had to be re-set. Breakfast was a packaged danish. Thankfully, there was a Cracker Barrel within walking distance. Find a better hotel.2021-09-21"
"I was quite satisfied. The hotel was decent, and the rates were affordable. The hair dryer didn't work, though. Try Cheddars for dinner.2019-10-16"
Pet friendly resort
- allows dogs only - allows dogs up to 50 pounds in executive suites, manor houses, chestnut hill lodges, and oak lane villas only, 2 dogs per room - $50 per stay fee for one dog - $75 per stay fee for 2 dogs. - Nov 2019 < Less
Note: This resort charges an amenity fee of 10% per night - includes parking and WiFi.
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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