"Good location. The hotel was dog-friendly, and there were lots of grassy areas. However, it was dingy and the windows were filthy, and the entire place seemed understaffed. There was only one bartender for about 40 customers. Don't expect fast service in the dining room.2018-05-24"
"Clean room and great staff. I recommend this hotel.2015-05-31"
"The hotel needed better soundproofing; I could hear normal noise from the room next door. Breakfast was a joke.2020-01-13"
"Convenient location. The hotel was older and needed some cleaning. There was mold on the underside of the sink, and the elevators were dusty. The room had a kitchenette, but I had to ask the front desk for dishes and utensils. No coffee maker or hair dryer, and there were no brochures about local attractions. Breakfast was minimal.2015-09-24"
"The hotel staff was friendly and helpful. Not happy about paying extra for housekeeping service.2015-08-09"
"The accommodations were clean, and the hotel staff was helpful. There were several good restaurants nearby.2022-06-12"
"I've stayed at this hotel many times and always have a relaxing experience. It's somewhat dated, but clean and well-maintained. Good variety at the free breakfast, and I like the fresh-baked cookies in the evening.2019-11-10"
"The hotel wasn't pet friendly, but I saw a dog on our floor. The property was clean and well-maintained, and breakfast was more than adequate.2019-04-23"
"We've stayed at this hotel before and always have a positive experience. It's quiet, affordable, and close to the freeway. The rooms are comfortable, and the common areas are kept clean. Good breakfast selection, and the eating area was large and comfortable.2017-05-02"
"We were impressed as soon as we entered the hotel; the lobby was impeccable, and the customer service was excellent. Our room was beautiful and comfortable, and the hot complimentary breakfast was delicious. We'll definitely return.2016-08-30"
"Nice, clean hotel. I got a great night's sleep. Good breakfast.2017-03-29"
"Good hotel in an excellent location. We weren't disturbed by freeway noise.2017-03-25"
"I was initially given a room downstairs that seemed like a basement and smelled strongly of marijuana. I was graciously offered a room upstairs, but it had a broken door lock. I was then moved to a room on the ground floor by the front desk. I didn't feel safe, and water leaked from the window into the room. The hotel staff was kind, but I didn't feel safe and the room quality was poor. I decided not to stay.2017-03-06"
"Our hotel stay was fine other than a problem with the room key that required several trips to the front desk. The room was clean, and the towels were the softest hotel towels I've ever seen.2015-06-21"
"The hotel was dirty. The phone didn't work. There were cigarette butts behind the nightstand. The parking lot was filthy. I don't recommend staying here.2021-06-29"
"The accommodations were clean, and the hotel staff was great. Book it.2019-06-29"
"It took 45 minutes to check in. My room was on the 3rd floor, and the hotel didn't have an elevator. It was too hot. When I returned from dinner, the room was roasting because it turned out the AC didn't work. The clerk sent up an industrial fan that was as loud as an airplane and just circulated the hot air, and the window only opened a few inches. The filter basket for the coffee maker was missing. The front desk clerk didn't care. Don't stay here.2018-07-14"
"We had a king bed, but there were only 2 pillows, and there was no tissue in the room. The hotel clerk said no extra pillows or tissue were available. The toilet seat was broken.2017-08-03"
"The room was clean but needed fresh paint, and the bathtub needed to be fixed. The ice machine on the 1st floor was out of order. Only sugary drinks were available. The hotel grounds were filthy, and there were cigarette butts everywhere. There was no place to walk a dog, and people didn't pick up after their pets. The night clerk was rude and unfriendly. Find another place to stay.2021-09-29"
"We had an awesome hotel stay. Book it.2020-03-05"
"The room was clean but small, and it was crammed with furniture. My husband slipped and fell out of the shower, tearing the shower curtain; I informed the front desk so we could get a new shower curtain and was disappointed that no one even asked if my husband was OK. We stayed at the hotel for 3 nights, and though the room was cleaned daily, we never got more toilet paper. By checkout, we were completely out.2018-07-22"
"The room was clean, but this wasn't a 4-star hotel.2016-10-02"
"Good hotel room, but the lighting was poor. The whirlpool didn't work the 1st night, and there was construction underway. Decent breakfast with hot and cold selections. 2016-03-26"
"Our hotel room smelled like stale smoke, and it left my clothes smelling of smoke, too. The elevator didn't work, so we had to carry our luggage up to the 4th floor. Not much selection at breakfast. We'll never stay here again.2019-08-05"
"The hotel was clean and fairly priced. The bed was pretty comfortable. Good experience.2016-09-22"
"Clean hotel with good customer service. Nice place to stay.2016-04-12"
"Nice hotel in a gorgeous area. The AC worked well in the room, but the lobby and hallways were too hot. We had to wait about 40 minutes to check in because of the crowd in the lobby. Enjoyed the pool and whirlpool, but they closed too early for us, especially since check-in took so long. There was only one luggage cart. 2015-09-19"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.