"Nice hotel with friendly, efficient personnel. The only problem was that messages I left for incoming guests were never delivered. The room service dinner was great. No lunch served, but microwavable meals were available for purchase in the shop.2019-09-30"
"The hotel was clean and quiet. Stay here.2018-07-06"
"Conveniently located hotel. The staff was friendly and helpful. Enjoy the warm environment, complimentary cookies and lemonade, and good drinks at the bar.2016-11-22"
"A nice hotel in an upscale neighborhood close to the interstate. 4 stars for the Sleep Number bed and the staff. The breakfast buffet cost $11, but it was a bargain.2016-07-05"
"The hotel was very clean, and we were impressed with the front desk service. Enjoy the local food nearby.2015-09-21"
"The hotel was too noisy, and the brown-bag breakfast wasn't edible. Nothing memorable.2021-04-02"
"The hotel was nice, clean, and quiet, and the staff was accommodating.2019-04-06"
"The room was clean, and the hotel staff was friendly. Decent hot breakfast. Nice place to stay.2017-08-22"
"Nice, clean room, but there was no soap in the bathroom. Renovations were underway, so there was no carpeting in the hallway on the 4th floor. The hotel staff was friendly and helpful. The elevators were extremely slow.2016-05-12"
"Budget-friendly and in a fairly good location. The bedsheets weren't changed during my 12-day stay, but luckily my room had 2 beds. The washers and dryers were constantly breakfast down. Great service, though; the entire staff was helpful. I highly recommend this hotel.2017-09-14"
"Bad hotel stay. I was given a handicap room with a really bad odor, a broken desk, and old, torn curtains. I asked for a room change, but the 2nd room was just a bit better. It was odor-free but dingy. Don't stay here.2016-07-24"
"Except for the dirty carpet, the hotel was OK for an overnight stay. The employees were friendly and helpful, and the complimentary breakfast was a nice treat.2018-09-20"
"Excellent location near the mall, shops, and the interstate. Well worth the price. Room was clean and the staff was hospitable. Front desk had basic toiletries available. Great selection at breakfast. I truly enjoyed my stay at this hotel.2015-02-24"
"An excellent experience. This hotel is the place to be.2017-09-07"
"Great hotel stay. I was comfortable. Absolutely stay here.2017-03-20"
"Clean hotel with friendly employees. Breakfast was good and kept up nicely. I had a very good stay.2015-06-26"
"Good access to shops and restaurants. Hotel was clean and quiet, and the bed was comfortable. The TV was too far from the bed, though. Needed better water pressure for showers. Employees were professional. Had a small pool and exercise room. Breakfast was good. I've never been disappointed with a Hampton Inn hotel.2015-02-18"
"The hotel was quiet but close to the interstate and restaurants. Nice pool and exercise room.2018-11-25"
"We stayed at this hotel for 5 days and found the room was be quite clean. The staff was exceptionally helpful and friendly; we had a problem with noisy neighbors, and the front desk clerk responded immediately. The pool was ice-cold when we arrived, but the heater was repaired during our stay. The breakfast area was well-stocked, and the food was good. The 24/7 coffee was appreciated. I'll stay here again.2018-09-02"
"Good location and reasonably priced. The hotel was clean, and I liked the room layout. The staff was professional. Definitely a viable option.2017-08-30"
"Excellent hotel. All the employees were extremely friendly and helpful, and the breakfast attendant was cheerful.2015-10-27"
"The motel smelled bad, and my room had ants.2017-10-19"
"The motel was overpriced. The room smelled like smoke, and all housekeeping did was make the bed and take out the trash; they didn't even replace the dirty towels. I don't recommend staying here.2017-06-14"
"Motel room reeked of smoke, and the carpet had burn marks. Not enough electrical outlets, but the motel clerk's solution was for us to unplug the TV or lamps. The fabric chair was filthy, and the desk chair was torn. There was rust in the fridge, and I wasn't sure the linens were clean. Found hair in the bathtub and on the hair dryer, and the sink counter was dirty. At breakfast, the tongs were resting on a rusty dish; the attendant replaced it when I pointed it out. We'd never stay at this motel again.2014-11-01"
"My hotel room was exactly what I reserved, but the mattress wasn't as comfortable as I'd have liked. The room and common areas were clean.2020-06-01"
"Close to Naval Station Norfolk. My stay was fine. The hotel clerk was professional and kept calm in a stressful situation; he deserves recognition.2018-07-26"
"Close to the naval base and fast-food restaurants. The hotel room was well-kept and tidy, though there was only one trash can and the phone didn't work. The front desk staff was excellent. The pool and exercise room were closed for renovation.2016-10-05"
"I was unhappy that I wasn't informed that the hotel was under construction and the water was shut off for 5 hours each day. It was dusty and noisy, though the room was decent. Plenty of stores and restaurants within walking distance. Nice staff. A terrible experience overall.2015-12-25"
"Convenient to both the Norfolk Naval Base and Old Dominion University. Not within walking distance to ODU, but it was a short drive straight down one street. The hotel was clean, and the staff was friendly. Nothing luxurious, but more than adequate. There were several dining choices nearby.2015-08-01"
"This was the best Marriott hotel I've stayed in. The room, the cleanliness, the staff, and breakfast all exceeded my expectations. Great location, too. Go for it.2018-05-01"
"The hotel was run with a focus on satisfying guests. All the employees were polite, professional, and friendly. By all means, stay here.2017-11-03"
"Nice hotel with clean, comfortable rooms and helpful employees. Good place to stay.2016-10-10"
"The hotel wasn't clean. Our room had an odd smell, the bedsheets weren't clean, and there were stains on the walls. The staff was inconsiderate and rude, and I was charged for parking I didn't use. Not a good stay.2016-05-10"
"Great experience. This hotel is a must if you're staying in Norfolk.2015-09-16"
"The room was beautiful and comfortable, and the hotel staff was courteous and professional. Relax and enjoy your stay here.2021-06-27"
"The hotel was being renovated, and offered nothing but a place to sleep. Breakfast wasn't provided because of Covid; the only option was a food cart with mimosas and snacks. No ice in the ice machines. Limited snacks in the gift shop. Rooms aren't serviced unless you stay 3 nights or more. The lighting was poor, and there wasn't even a microwave. Find another place to stay.2020-12-10"
"The hotel was comfortable, and all the employees were nice. I highly recommend staying here.2019-12-31"
"Great location and customer service. The hotel was nice and clean. We were happy.2019-08-12"
"A most pleasant experience. I highly recommend this hotel.2019-08-08"
"The hotel was excellent, clean, and centrally located. Great room and fantastic restaurants, and the waitress was friendly and engaging. Our experience was better than we expected. Book it.2020-03-08"
"The hotel was nice, clean, and modern. Friendly, helpful personnel. The only issue was that my room service order wasn't delivered at 7 AM as I requested; I called again, and the staff was extremely courteous and got my food delivered as quickly as possible. The free valet parking was helpful. We thoroughly enjoyed our stay.2017-06-12"
"The room was nice and comfortable, and the staff was pleasant and helpful. I recommend this hotel.2021-04-02"
"I didn't like that the hotel charged a fee for parking. Breakfast was muffins, fruit, and orange juice.2020-10-18"
"Located downtown. There was a mall next to the hotel, and Waterside was within walking distance.2019-06-19"
"The hotel was clean, and the staff was amazing. I'd definitely stay again.2019-05-06"
"The hotel was within walking distance of a lot of activities. The vanity light could've been brighter. Polite, accommodating personnel, especially the servers at Starbucks. Valet parking was available for a price.2019-04-30"
"Great location. Nice pool and front desk staff, but I didn't like the outdoor music that played all night on a loop. I was given an expired parking validation and ended up paying double the parking rate.2020-06-17"
"The room was great, but the shower drained slowly. Good service.2019-04-30"