"Conveniently located, with the Loop on one side and train tracks on the other. The motel was old and needed work, but nothing unexpected considering the price. The front desk clerk was accommodating.2015-05-21"
"The hotel ambiance was open and friendly. The lobby was clean, and coffee was available 24 hours a day. The bed and bedding were comfortable. There was an issue with the curtain in our room, but a clerk gave us clothespins to keep them shut. No housekeeping the next day. We appreciated being able to buy soda, juice, and snacks. You can't go wrong staying here.2022-09-06"
"Great hotel; I loved it. Stay here.2021-07-07"
"The room was nice and spacious, and it was easy for my husband to get around in his wheelchair. I definitely recommend this hotel.2020-09-02"
"The hotel room was nice, but the bedsheets were stained. I got a replacement set, and they were a bit cleaner.2020-08-16"
"Easy access to I-35. Great hotel for a great price. The room was clean and quiet, and the staff was friendly and helpful. Fantastic pool and whirlpool. Definitely stay here.2019-09-08"
"I had a nice hotel stay. The room was clean and cool when I arrived.2020-06-18"
"Only one of the beds had a blanket. No local TV stations. The exterior of the bathtub and the fixtures were dirty, and there was hair on the counter by the coffee pot. The floor had an oily substance on it. Don't stay at this hotel.2017-02-13"
Pet friendly hotel
More >
- allows dogs only, 2 dogs per suite - $50 per stay fee for each dog + an additional $5 per night fee for each dog. - Jan 2021 < Less
Note: Some WoodSpring Suites charge a weekly rate, even if you stay just one night.
"The exterior was clean, but this hotel had horrible housekeeping. I had to go to the front desk for clean towels. I returned to my room to find that only one bed had been made, and the fresh towels I'd gotten had been removed. The breakfast food was really bad, and the business center was closed. Don't stay here.2015-09-19"
"The hotel was clean, and the staff was great. Good place to stay; don't hesitate to book a room.2022-09-17"
"One phone in the room didn't work. The bathroom door was hard to open and close. The hotel clerks were helpful and friendly.2021-08-08"
"The room was beautiful and clean. The hotel clerk was great. Definitely stay here.2021-07-20"
"Great hotel. Definitely worth the money. I had an excellent experience.2016-05-10"
"The hotel was easy to access despite some construction in the area. Super clean room with extremely comfortable beds. The staff was friendly, and there were several restaurants nearby.2016-03-23"
"The hotel was nice and clean, but there were some glitches at check-in and I was overcharged; now I have to wait for the money to be refunded by the hotel. I'd stay here again.2021-05-14"
Pet friendly hotel
More >
- allows dogs up to 75 pounds only, 2 dogs per suite - no aggressive dog breeds allowed - $200 per stay fee for each dog + $5 per night fee for each dog. - Oct 2020 < Less
Note: Some WoodSpring Suites charge a weekly rate, even if you stay just one night.
TripAdvisor Traveler Rating: Based on 89 reviewsRead Recent Reviews
"The motel was OK for a short stay. The bed wasn't particularly comfortable. There were some people outside working on a truck, but they were quiet and there was no problem.2020-06-13"
"The room wasn't clean, and no drinking cups were provided. The hair dryer was a safety hazard. Some of the equipment in the exercise room was inoperable. The motel clerks were friendly, but I don't recommend staying here.2018-05-07"
"The room was damp, and the AC didn't work well. The bathroom door locked every time I closed it, and I had to call the hotel clerk to come unlock it. She couldn't unlock it, and neither could the housekeepers; finally she got it open using a screwdriver, but it made my stay stressful since I was traveling alone with a toddler and just wanted to sleep. I got $10 as reimbursement. Don't stay here.2016-08-25"
"We had a perfect stay. The front desk clerk was cheerful and responsive to our needs, including additional towels, help with the guest computer, and service in the breakfast area. She was genuinely friendly. I recommend this motel.2016-03-02"
"Great motel; it was quiet and secluded, but with easy access to many parts of north San Antonio.2015-10-17"
"This hotel was awful. The room had roaches and the bed wasn't clean. The staff was rude.2017-02-28"
"The hotel seemed older, but the room had everything I needed.2016-11-20"
"The hotel consisted of 3 different buildings that weren't connected; I had to ask for a room change to a more convenient location since I couldn't find a luggage cart. The check-in clerk didn't make me feel welcome and offered no assistance. The worst part of my stay was fighting off gnats and mosquitoes at night.2016-06-12"
"The hotel was clean and quiet, even though there were large groups of young soccer players staying there also. I recommend staying here.2015-12-01"
"Great hotel for the price; I got much more than I expected. The breakfast area was small and a little cramped.2015-09-15"
"I was pleased with the condition of the hotel and the service. Good place to stay.2023-02-11"
"The hotel was under construction during my stay. The room was shabby, and the rates were too high. The bathroom had a sliding door that didn't provide any privacy. The "heated" outdoor pool wasn't heated, and there was no one to deliver room service. Our $85 dinner was awful, and the breakfast buffet cost $11.2019-11-04"
"The motel was cheap and it showed. We were eaten by bugs on our beds.2017-11-10"
"Peaceful location. Breakfast needed more variety. I had an enjoyable stay at this motel.2015-09-20"
"OK bed, and the sheets smelled clean. The AC worked well. The carpet was old and dirty. There were roaches and spiders in the bathtub, paint was peeling, and there was mildew on the tub and tiles. There was something brown on the new roll of toilet paper. When I told the motel clerks that I was afraid to eat breakfast because of the cleanliness issues, one laughed and walked away, and the other said "sorry". I've stayed here for 12 years, and it keeps going downhill. Don't recommend.2015-06-26"
"There was a horrible smell throughout the hotel. The coffee maker didn't work, the toilet leaked, and the staff was unprofessional. Don't stay here.2023-01-08"
"I enjoyed my stay at this hotel. The beds were comfortable. No breakfast or bottled water provided, though.2021-07-07"
"My hotel room was too warm.2019-06-14"
"The hotel was clean and comfortable, and the staff was nice. However, the TV didn't work despite reporting the problem twice. The window was open a bit when we arrived, and we couldn't close it. Breakfast was nice.2019-03-31"
"The hotel was OK, but it was a bit smelly and could've been cleaner. The biggest problem was the customer service; the front desk clerk didn't make me feel welcome at all, and there was an issue over extra towels. Breakfast wasn't good. I won't stay again and don't recommend it.2017-07-23"
"The locks on the room door didn't work. The bathtub didn't drain well. There were kids running upstairs all night. Not a 5-star hotel.2022-06-22"
"Right by the freeway for easy access, ad the location seemed safe. There were plenty of restaurants nearby. The hotel was clean and quiet, and the front desk clerk was friendly.2022-02-09"
"Everything was wonderful. The hotel was great, and the location made it easy to get around the area. The employees were pleasant and super nice. The only negative was that the bed was too firm. Definitely stay here.2021-04-28"
"The hotel room was clean, and the staff was nice and accommodating. Because of Covid, housekeepers only did deep cleaning twice a week, but towels and other supplies were available upon request. Our housekeeper did make the beds and emptied the trash cans each day.2020-08-01"
"Great place. The hotel room was clean, and the staff and breakfast were amazing. I really enjoyed staying here.2019-01-24"
"Everything was great at this hotel, from the location to the service. My only complaint was the limited TV channel selection. Good place to stay.2015-04-29"
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Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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