"The hotel was clean and attractive, and located in a safe area on top of a hill. It felt isolated. My only complaint was the lack of coffee service and the careless personnel; I asked for a wake-up call and never got one. The employees were invisible and unhelpful.2021-03-23"
"The hotel room was humid, and the AC didn't work. I called the front desk and the AC turned on at 3:09 AM. Someone tried to enter our room while we were sleeping because the staff mistakenly gave them keys to our room. The bedding made us all itch. The front desk clerks weren't nice or competent. Not a good place to stay.2019-07-13"
"The hotel was clean, and all the employees were friendly and polite. Nice restaurant and good food. I recommend staying here.2022-08-25"
"The hotel employees were friendly, helpful, and recommended area restaurants.2021-10-13"
"Not worth the price. The bed and pillows were uncomfortable. We raised the room temperature, but it didn't seem to get any warmer. The breakfast buffet was bad, so we ate out. Find another hotel.2021-07-22"
"Great experience. The hotel was clean, and the service was perfect. Stay here.2021-06-01"
"Nice place to rest. I called the front desk 3 times from my room, but the hotel clerk never answered the phone. Apart from that, I recommend staying here.2020-02-07"
"Easy access to 281. Nice hotel room with two TV sets. Plenty of parking.2023-05-29"
"I was pleased with my room and the service. I'd stay at this hotel again.2023-02-13"
"We had 2 rooms; one had no towels at all. There was a sealed notice with information about the hotel; it said there was unlimited bottled water, but there was none. It said there was a grab and go breakfast, but there wasn't. The exercise room was locked, and I was told it wasn't available. I complained to the front desk clerk and said I'd post a poor review. He replied, "Thank you for doing that." The evening clerk was pleasant, though. Don't stay here.2021-06-30"
"The hotel room and common areas were clean, and all the employees were friendly and professional. I'll definitely come back.2020-01-18"
"Hotel room was clean and spacious. Staff was friendly, courteous, and helpful. Nice, hot breakfast early in the morning, and the afternoon snack was delightful.2015-03-14"
"The hotel was convenient to attractions, restaurants, and stores. The room was spacious and clean, and the staff was pleasant.2021-11-15"
"This was the worst hotel stay we've ever had. Stay somewhere else.2020-12-05"
"Nice, comfortable room, and the hotel clerks were amazing. I put the Do Not Disturb sign on the door; when I left about 15 minutes later, the housekeeper was outside my room. I told her it was OK to clean my room, but I returned later and it hadn't been serviced.2019-12-18"
"The mattress pad and sheet kept coming off the bed, so we didn't sleep well. My son's room smelled bad, so we had to buy air freshener. Don't recommend this hotel.2015-04-30"
"Good hotel and room, but the bed had bedbugs.2020-02-26"
"Bad experience. No microwave or fridge, and the floor was dirty. The bedsheets weren't clean. The bathroom was dirty, and there were no towels. The hotel staff was rude and unfriendly. I don't recommend staying here.2019-06-06"
"The hotel room was clean.2019-04-13"
"The carpet in my room was dirty. One of the pillowcases was stained, and the fitted sheet didn't fit the mattress. Don't stay at this hotel.2019-04-08"
"I was disturbed by noise from another hotel room.2019-04-07"
"The hotel was undergoing renovation, so it was a horrible experience. The AC didn't cool the room, and my truck was vandalized. Stay somewhere else.2022-05-20"
"The hotel was under renovation; the lobby and check-in were miserable. The AC didn't work well. On top of that, my truck was vandalized and the lock was punched in. The breakfast area and offerings were a joke. Find another place to stay with secure parking.2022-05-18"
"My room was at the end of the hotel where the pool was being remodeled. It was clean but quite noisy. Minimal breakfast. It'll be better when the renovation is done.2022-03-21"
"There was less than half a roll of toilet paper in the room.2020-11-05"
"The hotel was clean and comfortable, but the bedside lights didn't work and the lone front desk clerk couldn't do anything about it. Nice place to stay, but wait until the construction is done.2020-01-07"
"I had a quick and cheap stay for work. Not a hotel for family vacations.2021-08-06"
"The hotel was clean and affordable. Great customer service. Go for it.2020-02-25"
"Nice hotel; it's right off a main highway and near plenty of restaurants and stores. About a 20-minute drive to the RiverWalk, Alamo, and other attractions. Good beds. The shower knob was loose. Check-in was fast, and the front desk clerk was nice. Scarce parking if you return late.2019-03-15"
"The hotel room was muggy and smelled bad. The coffee maker didn't work. The bathtub fixture was held together with tape, and the sink was clogged.2017-10-30"
"The locks on the room door didn't work. The bathtub didn't drain well. There were kids running upstairs all night. Not a 5-star hotel.2022-06-22"
"Right by the freeway for easy access, ad the location seemed safe. There were plenty of restaurants nearby. The hotel was clean and quiet, and the front desk clerk was friendly.2022-02-09"
"Everything was wonderful. The hotel was great, and the location made it easy to get around the area. The employees were pleasant and super nice. The only negative was that the bed was too firm. Definitely stay here.2021-04-28"
"The hotel room was clean, and the staff was nice and accommodating. Because of Covid, housekeepers only did deep cleaning twice a week, but towels and other supplies were available upon request. Our housekeeper did make the beds and emptied the trash cans each day.2020-08-01"
"Great place. The hotel room was clean, and the staff and breakfast were amazing. I really enjoyed staying here.2019-01-24"
"The hotel room was spacious for the price. The bed was comfortable, and the pillows were soft. The bathtub was slippery and needed a mat and grab bar.2022-06-03"
"Reasonable rates. We loved our room and the great beds and pillows. The evening clerk know nothing about the area, though, and couldn't even direct us to nearby restaurants. Good place to stay.2016-02-09"
"This hotel needed a complete remodel and updating. The room and bedding were extremely clean, and the bed was comfortable. But the paint had a film of smoke residue on it, and the AC didn't work well. It was like being in a sauna. The bathtub was worn and had missing enamel, and there was mildew on the mirror. Good rates, and the staff was professional and courteous. Despite the problems, we'd stay here again.2015-12-07"
"I was pleased with the condition of the hotel and the service. Good place to stay.2023-02-11"
"The hotel was under construction during my stay. The room was shabby, and the rates were too high. The bathroom had a sliding door that didn't provide any privacy. The "heated" outdoor pool wasn't heated, and there was no one to deliver room service. Our $85 dinner was awful, and the breakfast buffet cost $11.2019-11-04"
"This hotel was awful. The room had roaches and the bed wasn't clean. The staff was rude.2017-02-28"
"The hotel seemed older, but the room had everything I needed.2016-11-20"
"The hotel consisted of 3 different buildings that weren't connected; I had to ask for a room change to a more convenient location since I couldn't find a luggage cart. The check-in clerk didn't make me feel welcome and offered no assistance. The worst part of my stay was fighting off gnats and mosquitoes at night.2016-06-12"
"The hotel was clean and quiet, even though there were large groups of young soccer players staying there also. I recommend staying here.2015-12-01"
"Great hotel for the price; I got much more than I expected. The breakfast area was small and a little cramped.2015-09-15"
"The motel was OK for a short stay. The bed wasn't particularly comfortable. There were some people outside working on a truck, but they were quiet and there was no problem.2020-06-13"
"The room wasn't clean, and no drinking cups were provided. The hair dryer was a safety hazard. Some of the equipment in the exercise room was inoperable. The motel clerks were friendly, but I don't recommend staying here.2018-05-07"
"The room was damp, and the AC didn't work well. The bathroom door locked every time I closed it, and I had to call the hotel clerk to come unlock it. She couldn't unlock it, and neither could the housekeepers; finally she got it open using a screwdriver, but it made my stay stressful since I was traveling alone with a toddler and just wanted to sleep. I got $10 as reimbursement. Don't stay here.2016-08-25"
"We had a perfect stay. The front desk clerk was cheerful and responsive to our needs, including additional towels, help with the guest computer, and service in the breakfast area. She was genuinely friendly. I recommend this motel.2016-03-02"
"Great motel; it was quiet and secluded, but with easy access to many parts of north San Antonio.2015-10-17"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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