"The hotel AC wasn't working well for 2 days of my stay, which was a major convenience. When I asked the staff about it, they didn't seem concerned. The room was nice and well-furnished. Decent shuttle service. Limited menu at the restaurant, but the food and wait staff were good.2019-03-17"
"Close to Methodist Hospital. I felt safe at this hotel, and the employees were friendly. I liked that the pool area was locked and it took a room key to enter.2017-08-22"
"This hotel is a comfortable place to stay. The staff was friendly and willing to work with guests. Everything went well.2017-07-05"
"Close to everything you'd want to see. Good rates. Nice, clean hotel with helpful employees. The shuttle to MD Anderson was a lifesaver, and the free breakfast buffet was appreciated. I had an awesome stay.2016-11-24"
"The hotel was close to supermarkets and restaurants. There were some mechanical issues, but the amenities were nice and the staff was friendly. Decent breakfast. Use the kitchen in your room and the outdoor BBQ.2020-02-11"
"The hotel was dog friendly, and the room was large, comfortable, and clean. The staff was accommodating and let us stay in the same room when we had to extend our stay. Good breakfast and easy parking. We used the shuttle to get to the hospital with no problem, but never got picked up because the driver couldn't find us, even though we gave him the address and stood out by the road waiting. Still, I highly recommend staying here.2019-07-28"
"Good location. Nice, clean hotel with decent rates. The room was clean, and the staff was super friendly. Our TV was stuck on one channel, but maintenance came right away and fixed it. Our only complaint was that the whirlpool was out of order, even though we'd called ahead and were told it was working. Book it.2021-11-01"
"The hotel met my expectations. It was convenient to downtown, medical centers, restaurants, and the museum district.2018-09-23"
"I was disappointed. Don't stay at this hotel.2021-09-25"
"The hotel smelled musty and moldy. I was informed that renovations were underway. The smell wasn't as strong in the room, but it was still noticeable. There was a gap under the door, and the window didn't close all the way. The showerhead was rusty and calcified. The front desk clerk said nothing could be done about it. I left after 3 hours. If you want a cozy, safe place to stay, this isn't it.2021-06-13"
"The hotel was affordable and close to MD Anderson. The room was clean, and the employees were efficient.2019-05-04"
"An excellent experience. The hotel was older, but the room was impressively clean and the service was great.2019-01-12"
"The hotel was clean, and the room size was adequate. The staff was helpful, kind, efficient, and professional.2018-11-20"
"I wasn't impressed with this hotel. Don't stay here if you're allergic to dogs.2021-02-20"
"There was a wedding party on the patio right in front of my room window, and loud music played until 11 PM. I wasn't warned that this would be going on. Other than that, the hotel was nice. There was some renovation work underway in the lobby, but it wasn't overly messy or inconvenient.2020-03-02"
"I was pleased with my stay. The room was clean and comfortable, and the hotel clerks were friendly and helpful. You won't be disappointed.2018-09-12"
"We love this hotel. Over 12 years, we've stayed here over a dozen times. It's a fun place with funky decor. Having a coffee bar on each floor is wonderful.2019-06-20"
"I've stayed at this hotel at least 15 times in the last 11 years, and it never fails to disappoint me. It's luxurious and never boring, and the staff is friendly. On our last visit, the bellman asked what the occasion was for our trip; we replied that we were celebrating our birthdays. A few minutes later, we received a bottle of wine. Be sure to visit the morning coffee bar in your bathrobe.2018-08-17"
"The hotel was convenient to the Metro train, so we left our car in valet parking and used the train to go downtown and to NPG Center. Some great museums were nearby, too.2018-03-24"
"I was satisfied with this hotel. It was clean, the employees were polite, and I loved the morning coffee pantry on every floor. Valet parking only, though. Great place to stay.2017-03-10"
"As always, this hotel is a delightful place to stay. It's close to everything, and there's a shuttle to most places inside the 610 loop. The employees were attentive and helpful. There's always something going on, so it can be a little noisy, but if you have a room away from the elevator, you'll miss most of the activity. There's a coffee bar on every floor.2016-04-19"
"The bed sagged on one side. The front elevator at the hotel didn't work.2022-06-07"
"The hotel was close to the hospital. The AC was loud. The toilet was clogged when we arrived, and had to repeatedly ask for a plunger. People yelled in the hallway at night. Decent breakfast. 2022-04-12"
"This was our 2nd stay at this hotel, and we'll definitely stay again. It's comfortable, clean, and close to MD Anderson. There's a free hot breakfast and a shuttle to the medical complex.2021-11-20"
"The room color scheme was drab and dreary. The bed was way too soft and sagged in the middle. I changed rooms, but the bed was the same. No exhaust fan in the bathroom. The hotel staff was friendly and helpful, and breakfast was good. Excellent shuttle service. Stay somewhere else.2021-10-29"
"Perfect location. The hotel room was clean, and the bed was comfortable. Good breakfast.2021-10-21"
"We enjoyed our stay at this hotel. The only problem was that the bar staff kept serving a man tequila shots until he was drunk, and he was bothering women in the bar. This made us uncomfortable.2022-06-22"
"The hotel was within walking distance of the hospital, and the eateries on the ground floor made mealtime easy. The beds were incredibly comfortable. Valet parking was extremely efficient. We felt relaxed and safe here.2022-05-06"
"Close to the medical center. The hotel room was clean and comfortable. It took us a minute to figure out the elevator, but a quick tutorial from another guest did the trick. Check-in and checkout were efficient and pleasant. We ate in the restaurant; it was convenient, and the food was good, and we enjoyed a drink at the bar. The server was friendly and remained calm when it was busy. I'd stay here again.2021-07-01"
"Great location. The hotel and employees were lovely. The heating and cooling systems in both our rooms roared and hummed with a resonating frequency that kept us awake. We turned off the AC and enjoyed the extraordinarily comfortable beds. Breakfast was fantastic.2021-05-10"
"Good room. The people in the next room were so loud that I didn't sleep well. No free bottled water provided. The hotel clerk didn't seem happy that we were there. The restaurant wasn't open because of Covid, but a to-go breakfast was available for purchase.2020-11-01"
"The hotel was clean and close to the hospital. Nice personnel. I had a pleasant stay.2020-10-07"
"The hotel was close to the medical center, and there was a shuttle to and from 4 different locations. The staff was exceptionally kind during the Covid-19 outbreak, and everything appeared clean and sanitized. The front desk clerk was friendly and helpful, and so was the shuttle driver. I highly recommend staying here.2020-03-28"
"Not a bad hotel, but the room was small and hot, even though the thermostat was turned down as low as it would go. Good service.2020-02-26"
"Nice hotel near the hospital. The room was clean, and the shuttle service was great. I had a pleasant stay.2019-12-04"
"The hotel was clean and quiet. Good choice.2022-04-21"
"The hotel was extremely quiet; we never heard doors closing or showers running. The room was clean, and the beds were comfortable. Parking was gated, secure, and free. There was only one elevator, and it was near the lobby; after parking, we had to walk all the way back to the lobby to get on the elevator.2019-03-07"
"The room was great, and I loved the mattress. The hotel clerk was the most polite person I've encountered in a long time. Stay at this hotel.2018-04-04"
"Nice, comfortable hotel, but the room needed better vacuuming. The employees were pleasant, and the hospitality was great.2018-01-25"
"The handicap room was clean and comfortable, but not adequate for a handicapped person. There were 2 grab bars in the shower, but no vanity chair or shower chair. Good breakfast. Nice place to stay.2017-03-31"
"The motel was clean, and the employees were great. I enjoyed my stay.2021-05-18"
"Close to MD Anderson. There was noisy construction going on in the area, but the motel was clean and comfortable. We couldn't access the property from Main Street. Didn't get our requested wake-up call.2021-01-27"
"Close to MD Anderson, but the area was sketchy. The motel wasn't as nice as I expected from online photos.2019-06-16"
"This was possibly the most disappointing motel stay I've had in years. Don't stay here.2018-06-21"
"Nice hotel for the price. The entire place was clean, and the bedding was new. Nice, friendly service. My only complaint is that the bathtub didn't have anti-slip strips on the bottom. Stay here.2020-01-30"
"Great value. The hotel was clean, and the room was spacious and tidy. The employees were friendly. We'll stay here again.2019-11-16"
"The hotel was clean but outdated. The front desk clerks didn't engage with guests. The free shuttle to MD Anderson was helpful.2019-11-16"
"Great hotel in a convenient location. We liked it and didn't have any problems.2019-11-02"
"Good location. The hotel was comfortable and attractive, but there was a problem with the boiler that led to a water shut-off for several hours, and the elevator broke down. The front desk clerks were nice but distant. Good breakfast. I'll stay here again.2019-04-23"
"The hotel clerk denied my request for an early check-in.2021-05-12"
"The hotel staff greeted me warmly when I arrived.2020-12-17"
"The hotel was reasonably priced. My stay was OK, but there was a roach in the bathroom. I recommend staying here for a few days, but not for an extended time.2019-04-30"
"An excellent hotel. Everything was wonderful.2019-04-23"
"Close to the Galleria. I liked that the hotel didn't charge a pet fee. The room was well-kept, but didn't have a microwave, refrigerator, or ice bucket. The beds were a bit small, and the mattresses were too firm. The light switches were awkwardly located. No exhaust fan in the bathroom.2016-03-18"
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- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
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