"Clean hotel with friendly, knowledgeable employees. I was a little disappointed that there was no bathtub in our king room, so we switched to a double room. The manager's evening reception and breakfast were both good.2015-12-15"
"Good hotel in a good location. The room and view were nice. Ask for a room overlooking the River Walk.2019-08-20"
"I was happy with the accommodations. The hotel staff was welcoming and treated me with respect and care throughout my stay. The valet called taxis for me as needed, and housekeepers provided extra towels when requested.2017-05-04"
"We were appalled by the room condition. It was small, dirty, and in horrible shape, and the bathroom was filthy. The hotel clerk moved us to a supposedly newly-renovated room, but it was no better. There were holes in the carpet, and the shower was disgusting. Don't stay here.2018-04-26"
"The hotel was close to the River Walk, which was great, but the interior wasn't 5-star. The rooms facing the courtyard were nice, but my room smelled bad.2018-04-05"
"Convenient to the Riverwalk and market. The hotel was a bit old but was overall a good place to stay. Our room was next to the pool, but I didn't notice any noise other than the housekeeping carts going up and down the concrete walkway. The staff was friendly and helpful, and answered all my questions enthusiastically. The parking garage had some sharp angles. I'd book an interior room next time.2017-09-13"
"The hotel seemed overpriced for the area. The balcony overlooked an uninteresting part of the River Walk. If you're only staying a night, this will suffice, but if you're looking for an experience, it's a little flat.2017-01-31"
"Just a few steps from River Walk. Great rates. The hotel room was clean and spacious, and all the employees were friendly and attentive.2017-07-14"
"I enjoyed staying at this hotel.2017-07-06"
"Walk to the Alamo and River Walk. The hotel and rooms were nice and clean, and the staff was friendly and helpful. A top-notch place to stay.2017-02-14"
"Great location and good rates. The AC in my hotel room came on with a blast of cold air and a roaring sound. The toilet paper holder wasn't stable, so the roll kept falling off. My room wasn't cleaned until I called the front desk at 7 PM. The employees were helpful. 2016-11-08"
"A terrible experience. The customer service at this hotel was lousy.2021-02-22"
"The hotel staff was friendly and helpful, but the elevators were in poor working condition.2019-01-04"
"The hotel was quiet lovely and modern, and had an uncluttered atmosphere. Great kitchen with dishes and everything needed for a meal. The TV was on a swivel bracket, so it could be seen from almost anywhere in the room. The bed only had 2 small pillows, though.2016-02-10"
"Walk to the Majestic Theater and River Walk. The hotel staff was accommodating.2015-10-11"
"Nice place to stay. The hotel was just a block from the Alamo, and the front of the hotel is at the spot where Santa Anna's troops breached the Alamo wall in 1836. The bathroom was large. Parking wasn't included in the room rate, but there was public parking next door. I had a comfortable stay. 2020-06-28"
"Close to restaurants, stores, and boat rides. The hotel was wonderful, and so was breakfast. We'll definitely stay here again.2017-12-18"
"Close to the mall and stores. The hotel room was nice and clean, and the view of the River Walk was great. The pillows were small and too light.2017-05-11"
"Excellent location. The hotel was nice and in good condition. We had the Do Not Enter sign on the door and were annoyed by the phone calls and cards slipped under the door complaining that housekeeping couldn't service the room. Avoid the greasy food at the Cactus Cafe.2017-01-24"
"Great experience, but the valet parking fee of $44 was too high for the area. This hotel is a good choice, but leave your car at home.2016-10-16"
"Great location. Excellent accommodations and staff. The hotel was expensive, but you get what you pay for.2016-02-04"