"We had a good stay. The room was clean, and the hotel clerks were attentive and polite. The only downside was that after a night out drinking, we returned and were refused service at the bar.2017-03-29"
"Wonderful experience. The room was clean, spacious, and well-appointed, and the staff was friendly, professional, and helpful. I loved the fragrance throughout the hotel. Meals at Dragonfly were exceptional. I was impressed and definitely recommend staying here.2016-03-23"
Upscale, smoke-free, all-suite, extended-stay hotel
Near American Airlines Center
4 floors; 141 studio to 2-bedroom suites
Free shuttle to attractions within 3-mile radius
Outdoor swimming pool - 24-hour exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Parking costs $15 per night
Pet friendly hotel
More >
- allows pets up to 50 pounds, 2 pets per room - $150 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - May 2016 < Less
"The hotel was hard to find, and the lobby smelled like rotten eggs.2016-11-05"
"The perfect hotel for going to a Stars game and then flying out of Dallas Love Field. Just 2 blocks from American Airlines Arena, so we walked to the game. The room itself was nice, with a bedroom and sofa bed.2015-04-16"
"Nice hotel stay. The room was pleasant and had a city view. All the employees were polite and friendly. Easy check-in and checkout. The only negative was that the bar stopped serving food too early. We returned from a concert at 10 PM, and only nuts were available.2016-04-10"
"The hotel staff was nice but not well-trained.2018-10-31"
"From the moment we walked in, we felt welcome at this hotel. It was a busy weekend, yet all the employees smiled and were pleasant and helpful. An excellent choice, especially if you're attending a function at the AA Center.2017-01-31"
"A wonderful hotel. Safe and sound.2017-01-14"
"An incredible hotel with amazingly courteous staff. They were friendly and approachable. Wonderful room with an excellent bed. I loved the layout of the bathroom. Worth the price.2016-09-23"
"Beautiful room and great pool with amazing views. The hotel concierge was helpful. The waitress at the bar was friendly and attentive. Stay a few days and enjoy the spa.2015-09-15"
"The hotel was centrally located and close to Dallas Love Airport. The room was spacious and comfortable, and the staff was accommodating. Consider staying here.2019-09-23"
"The hotel was clean and quiet, and within walking distance of the West End. Great view from the room. The front desk clerks were friendly, but the valet staff didn't help us unload the car.2021-03-12"
"I was impressed with the appearance and cleanliness of my hotel room, and having 2 TVs was nice. I didn't hear any noise from other guests. No printed information about local attractions or restaurants, but the staff was helpful with information. You won't be disappointed.2019-03-25"
"Located in the heart of downtown. The hotel was clean, and the complimentary breakfast was great. No luggage carts, so we had to carry our bags ourselves; the front desk clerk wasn't concerned. The ice machine on the 4th floor didn't work. No coffee cups were available the last morning of our stay. Only had valet parking, and the entry was narrow.2017-11-15"
"Clean, spacious room and super hotel staff. The breakfast and afternoon buffet were great.2017-04-06"
"Good location, but you may need a car if you want to travel more than a 5-mile radius from the hotel. The staff was friendly. Great continental breakfast and happy hour.2017-04-05"
"Close to attractions. The hotel was clean and nicely furnished, and the employees were polite. The restaurant wasn't open for sit-down dining, but we were served food in the bar that was pretty good.2023-05-19"
"The room was clean, and the staff was nice and helpful. Lots of freeway construction right at the hotel entrance.2023-05-03"
"The hotel was clean and comfortable, and the pool was a nice surprise.2019-09-16"
"The hotel was being renovated, so there were workmen everywhere. The furniture in the lobby was worn out, and the room was extremely dated. There was no hot water in the shower. Homeless people came in the lobby and argued, and there was no security to be found. Parking was valet only. Don't stay here.2019-02-10"
"The hotel staff was polite and helpful. Make sure you get a parking pass. No in and out privileges.2018-12-17"
"Great hotel and super staff. Stay here.2022-01-22"
"The room was small, and the hotel staff was rude. I had to hunt down the valet, who was usually inside talking to the clerks. Bad experience.2018-10-05"
"The hotel was downtown, and it was a bit of a challenge to access because of construction and one-way streets. The room was nice, but the AC was on a timer activated by a motion detector; I spent the entire night waving my arm in the air to keep it functioning. The Bistro was a little expensive.2018-08-30"
"Quaint hotel in downtown Dallas. The room was clean and quite comfortable. No spoons to stir the coffee, though, and no room service menu. A great choice for a great price.2016-03-10"
"The hotel was extremely nice, and all the employees were pleasant and knowledgeable about the city.2016-03-02"
"Great stay. Convenient to American Airlines Center. Our room was nice, and the bedding was amazing. The staff was super nice, courteous, and helpful. I highly recommend staying at this hotel.2019-06-22"
"A nice, older hotel. There was a large pile of dirty sheets in front of my room door. Nice personnel. The elevator was broken, and parking was valet only.2017-07-03"
"Wonderful hotel and staff. The building was historic and nicely renovated. Our room was spacious and comfortable. I was so glad we chose this hotel and highly recommend it.2016-08-01"
"The hotel was clean, and the staff was super nice and helpful. Great place to park your car and walk around downtown.2022-02-07"
"The hotel clerk was extremely helpful in so many ways. I had a delightful stay and highly recommend it.2021-12-18"
"An excellent hotel. Great customer service at the front desk every day.2021-10-14"
"Nice hotel, but the pull-out bed wasn't ready as we'd requested. Several guests were unmasked, which wasn't cool. No hot breakfast because of Covid; just a tiny muffin and an orange were provided.2021-01-11"
"Good location. The hotel room was clean and comfortable. Some members of our party arrived quite early and were allowed to check in early. My husband needed a bandage, and the staff was quick to provide a variety of sizes. Breakfast was great.2020-01-03"
"The hotel was quiet and within walking distance of restaurants and historic buildings downtown. It was fairly close to DFW Airport and train stations. Breakfast was provided, and free drinks and snacks were available. I highly recommend staying here.2022-03-17"
"The hotel was underwhelming at best. The elevators were horrible. Don't stay here.2022-02-05"
"No phone or microwave in the room, but the bed was comfortable. I was told that breakfast ended at 11 AM, but it actually ended at 10.2019-10-21"
"The hotel was convenient to attractions. The room was spacious and modern.2019-09-23"
"The hotel was really retro. It was usually clean, and the front desk clerks were exceptionally nice and accommodating. Great place to stay if you're attending an event at the convention center.2019-07-08"
"The hotel was overpriced, and the water pipes were noisy. The mattress was hard and uncomfortable, and the linens were dirty. If you want to treat yourself to a luxurious stay in the city and value your sleep, don't stay here.2016-10-11"
I loved that HotelGuides helped me find a hotel. You can try to search for one yourself, but this service was so helpful. Just click on the section of the Interstate you are driving on and you see a list of hotels that actually have rooms available.
- Kathy Wilker
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