"A dated place in need of updating. The bed was comfortable. The bathtub was old and stained. The motel was pet friendly, and I liked the vinyl flooring, but there was a film on it. The front desk clerk was nice. Great parking lot that can accommodate a semi truck.2021-09-06"
"The motel was fine. I've stayed here before and had no problems at all, and I'll stay here again.2020-04-20"
"Good location. The motel room was nice and clean, and the employees were pleasant. My stay was trouble-free. Local restaurants closed early, though.2020-04-16"
"The motel was really nice and clean, and the employees were pleasant and efficient.2019-04-01"
"Clean hotel with amazing personnel. I recommend staying here.2021-04-16"
"Easy check-in and pleasant, helpful personnel. We stayed after the daylight savings time change, and our wake-up call was an hour late. The hotel clerk was attentive and friendly, but the clock wasn't updated and we didn't ask for another wake-up call. Good breakfast with hot selections.2019-03-14"
"The entire hotel was clean, bright, and well-maintained. We enjoyed our stay. Road construction made it confusing to get to the hotel, though.2015-11-06"
"Not a good stay. The hotel was outdated, and there was was construction noise and dust. Not all amenities were available. Don't stay here until it's fully renovated.2021-07-08"
"The hotel was clean and crisp.2021-01-03"
"An awesome experience. The hotel staff was friendly, prompt, and efficient. I recommend staying here.2018-03-18"
"Awesome hotel, and it's always clean. Give it a try; you won't be disappointed.2016-08-02"
"This hotel was great. The room was clean and spacious, and the entire staff was friendly and welcoming. Unfortunately, the interstate exit was so horrendous that I wouldn't stay here again.2015-04-22"
"Easy on and off Route 40; many restaurant and recreation options nearby. My hotel stay was hassle-free. The elevators could've been cleaner, but the staff was polite and helpful. The hotel breakfast buffet was a bonus.2021-05-27"
"Nice hotel. The staff was friendly and provided good service. Good breakfast.2021-04-12"
"The hotel needed maintenance. Limited TV channel selection; ESPN and local stations weren't available. Don't stay here.2019-12-16"
"Good hotel, but I could hear traffic noise from I-40. Try the pizza restaurant at the bottom of the hill.2018-10-07"
"The hotel was nice, but the 3rd floor smelled like smoke. I didn't sleep well because the street light shined in the window and the curtains didn't close all the way. The staff was friendly.2016-04-12"
"This was my worst hotel experience ever. The room reeked of cigarette smoke, and the room was always either too hot or too cold. The phone, bathroom exhaust fan, and hair dryer didn't work. One side of the receptacle in the bathroom didn't work. I mistakenly left a blanket behind; I called and was told it would be mailed back to me, but after not hearing anything, I called back and was told the manager said it couldn't be mailed back to me. I'll never stay here again.2020-02-10"
"Our stay went well until the AC went out. There were no other rooms available. The hotel refunded the room rate, but kept the pet fees for nights we didn't stay.2016-06-26"
"Economical. The hotel was pet-friendly and had a strong pet odor. The room and front desk service were good.2016-05-21"
"About 20 miles from Pigeon Forge. We arrived at the hotel after midnight, and the front desk clerk was rude and short with me when I asked questions. Our room wasn't serviced during our 3-night stay, and we never got fresh towels. I'll never stay here again. If you just need cheap and don't care about customer service or continental breakfast, then this is the place to stay.2016-04-01"
"We had to call the hotel multiple times before someone answered; we wanted to let them know we'd be arriving late. No problems otherwise.2021-08-19"
"The hotel clerk was rude. No coffee or breakfast provided. We couldn't even use the fire pit "because of Covid," though we were able to sit by it.2020-08-09"
"Good hotel room with a balcony. The outdoor fire pit was great. Breakfast needed work, though; the biscuits were hard as a rock.2019-06-18"
"The hotel room wasn't properly cleaned; there was shaving residue on the shampoo and conditioner bottles and hair around the vanity. Check-in was slow, and the clerks acted like I was an inconvenience.2019-01-28"
"The hotel was nice and quiet, but the carpet was stained. The staff was wonderful and treated us with respect. Good place to stay overall.2018-12-01"
"I stayed at this hotel for 3 days. It was clean, and the staff was helpful. The alarm clock in my room didn't work, and the phone only worked for outgoing and 911 calls. Ask for a room on the east side if you need to use the Internet. The housekeeper said my room hadn't been scheduled for cleaning during my stay. The light in the stairwell burned out at night and wasn't replaced the next day.2017-08-23"
"The hotel smelled like cigarette smoke; it was awful.2015-11-16"
"The hotel room was clean, and it was easy to adjust the temperature. The beds were too firm for us, though we did like having extra pillow.s Plenty of hot water for showers. Nice staff. The breakfast layout wasn't organized, but the food was good. The coffee could've been stronger. 2016-10-17"
"Clean room and nice hotel staff. The pool was warm and clean.2015-08-12"
"The hotel was easy to find. The room was large and clean, and the staff was friendly.2021-04-23"
"The room was really clean, and the hotel staff was friendly. The only issue was that our pet needed to go out at night and all the exterior doors were bolted shut. The only other exit had a sign saying it was an emergency exit and an alarm would go off if it was opened. I called the main number for assistance, but no one answered.2020-05-04"
"Great hotel stay. I'll be back.2019-03-30"
"The indoor pool at this hotel looked dirty.2017-12-25"
"I stayed on a cold, icy night, and the staff was accommodating to me and my small dogs. My friend's grandkids came over and enjoyed the pool, which was OK with the front desk clerk. He was nice and welcoming. Choose this hotel; it's clean and family-oriented.2017-01-30"
"The motel was old. The room was pretty clean, but the heating and cooling unit knobs were broken, and the door lock didn't work well. Limited TV channels. No cream or sugar for the coffee. No towels or toilet paper holder. Breakfast was great.2020-01-19"
"The motel room smelled like smoke. Choose another place to stay.2017-10-12"
"Nice motel. Breakfast was good. Enjoy a stay here.2016-09-13"
"The hotel was clean and comfortable, and the staff was friendly. Our only complaint was that the bathroom door closed automatically, and we all ended up with bruises on our legs. Stay here.2020-11-09"
"The room was clean, but the housekeepers didn't provide enough toiletries. I stayed for 5 days but only got 1 roll of toilet paper. The beds weren't made during my stay.2020-07-18"
"Great experience. The hotel room was reasonably priced. You won't regret staying here.2019-01-08"
"The hotel wasn't new, but it was clean and we had a nice stay. The staff was so helpful, and breakfast was great. Ask for a room facing the river so you can enjoy the sunset. I'll stay here again.2018-10-12"
"Good experience. The hotel was a little far from town, but it was quiet and I didn't mind the extra drive. Nice room and extremely helpful staff. Breakfast was a good start to the day. 2018-07-15"
"About 10 minutes from downtown, and there was a Walmart about a mile away. The hotel was clean and had a country vibe. The exercise room had machines and free weights. Breakfast had hot and cold selections. Most of the restaurants in the area were chains.2016-10-26"
"The hotel staff was friendly and helpful. Stay here.2016-05-16"
"We were disappointed. The hotel was dirty and unkempt. The bed comforter needed to be replaced. The phone wasn't even connected. No hot water for showers. Avoid this place.2021-06-20"
"I enjoyed my stay. The hotel was clean and comfortable, and the employees were nice. Good beds, too. My only complaint is that the toilets were low, and I've had two knee replacements. I recommend staying here.2019-05-20"
"We were pleased with this hotel. Our room was clean and comfortable. We had an issue with the AC, and within 30 minutes someone came to check it. When they couldn't repair it, we were moved to another room and were helped with our luggage. The employees were attentive. We had a convenient, comfortable stay. You'll be glad you stayed at this hotel.2019-05-09"
"Nice, clean room. The hotel clerk was courteous and helpful, and the evening clerk provided good restaurant recommendations. Breakfast was good, but the attendant had trouble keeping up with demand. Close to restaurants and Walmart.2018-07-08"
"The room had a strong odor that really bothered me. The bed was comfortable, but I don't recommend this hotel.2020-06-23"
"A wonderful hotel. The front desk clerks were friendly and helpful, and check-in was quick and efficient. The popcorn, lemonade, and cookies each afternoon were a nice touch.2019-08-22"
"We were pleased with our stay. Easy to access from the main road. The hotel and staff was wonderful, and check-in and checkout were fast and easy. Our key cards didn't work the 2nd day, but the problem was quickly resolved. If you're looking for a quiet place to stay away from traffic, this is it.2019-07-16"
"The king bed was the motel comfortable bed I've ever slept on. The room heater was really loud, though, and made a high-pitched whistling sound. The shower water was lukewarm. The motel clerk was super friendly, professional, and gave us a free room upgrade.2020-03-02"
"We were happy with our stay. The location was convenient, the motel was clean, and breakfast had a good selection.2019-05-14"
"The motel was dated but clean, and we slept well. The price was fantastic. Great personnel, too.2018-04-06"
"The motel room was clean and comfortable. We had a nice overnight stay.2017-02-28"
"The motel was convenient and clean, and the employees were friendly.2016-08-29"
"The motel exterior was unkempt, and the front desk clerk was rude. I didn't stay.2021-05-27"
"Our non-smoking room had an overpowering smell of smoke, and there were burn holes in the bedspread. Both the bedspread and the blanket were too thin. We didn't get the extra pillows we requested. The AC and tables were filthy. Not enough towels provided. The employees were nice and apologetic, but that didn't fix the problems.2018-04-26"
"Close to the interstate and restaurants. The motel room was clean. The front desk clerks were super nice, helpful, and accommodating. Stay here.2016-09-26"
"This hotel is definitely a good place to stay.2021-07-05"
"This hotel was a dump. The bathtub and sink didn't work. Breakfast was a joke. Pay a little more and stay someplace better.2020-06-18"
"Good experience. The lighting in the bathroom wasn't good for applying make-up, though. Breakfast was quite acceptable and had multiple choices. We're staying at this hotel again on our return trip.2019-09-27"
"The TV didn't work, and the toilet didn't work well. The hotel staff was friendly, but the price could've been lower considering the quality.2016-01-04"
"The room was clean, and the staff was friendly. I definitely recommend this hotel.2021-06-30"
"Nice hotel. Good bed.2020-12-22"
"The basic theme at this hotel seemed to be that anything I wanted I couldn't have. I asked for a 1st floor room on a particular side of the building and didn't get one. I asked for a late checkout, but got a call 5 minutes before the regular checking time telling me I had to be out on time. I won't stay here again.2018-03-01"
"The hotel rooms were being renovated; the bed in our room was so uncomfortable that we requested and got a room change. The 2nd room was OK but not great.2016-11-07"
"The bathtub wasn't clean enough, but this was a good hotel.2015-11-07"