"Great experience. The hotel was a bit on the expensive side, but worth it. Walk to everything downtown and on Music Row. The room was nice and comfortable, and so was the bed. The employees were helpful. I'd definitely stay here again and highly recommend it.2021-07-28"
"I had an awesome stay and can't wait to go back to this hotel. The staff was helpful and went out of their way to make me feel at home. Stay as long as you can.2020-07-20"
"Good value. The hotel was right across the street from Bridgestone Arena and steps from Broadway. The room was amazingly clean, and the employees were friendly and helpful. Worth a stay.2018-04-07"
"I was told our room would be ready by 1 PM, but it wasn't ready until 3. I didn't like that the housekeeper went in our room and cleaned while we were out. Try another hotel.2018-02-21"
"Convenient location. The room was comfortable and clean, but the lighting was poor and I had a view of a brick wall. The staff was helpful.2020-01-19"
"The hotel was extremely convenient to all downtown activity. Printer's Alley was just across the street, and the Ryman Auditorium was 2 blocks away. About 6 blocks from the Titans games. The staff was cordial.2019-10-13"
"Close to all the downtown activities, and around the corner from Printer's Alley. The hotel room was quite small, but the employees were lovely and helpful.2019-07-20"
"The valet lane was backed up, and we had to drive around city blocks several times. It was a major inconvenience, so we parked in a nearby garage. Don't stay at this hotel if you're driving.2018-05-23"
"Good location. The hotel room was comfortable. Limited dining, so be prepared.2018-03-30"
"An excellent hotel. Perfect location to downtown. The staff was friendly, and breakfast was great.2021-11-27"
"The hotel was filthy, and there were homeless people outside. No daily housekeeping; guests threw everything outside in the hallway, then got fresh towels at the front desk. The $50 deposit was ridiculous. Breakfast was horrible. Don't stay here.2021-06-29"
"The hotel rates were high, but the quality was low. Plaster was falling from the shower ceiling in a 3-foot area. The balcony looked like it hadn't been cleaned in a year. Parking cost $30.2020-10-03"
"The hotel was beautiful, but I was disappointed that there was no swimming pool.2019-07-27"
"Some of the hotel floors were under construction, and the noise from power tools started at 7 AM each morning. We didn't get much sleep at all. The checkout clerk didn't give us a discount or even offer an apology.2017-03-10"
"Good location near Broadway. The AC was loud and didn't work that well. We extended our stay one night, and were told to get our key cards reset; the clerk said we didn't need to, but of course our keys didn't work when we returned at night. The pool and exercise room looked nice, though we didn't use them. Breakfast wasn't free.2021-06-01"
"Nice hotel and room, though there was no in-room safe. Check-in and checkout was a breeze. The valet service was exceptional. We were able to walk to all our events and adventures. Great place to stay.2019-08-10"
"The rates were too high for the quality of the accommodations. Parking cost $30 per night.2017-02-23"
"A very nice hotel. Great location. The staff was friendly and helpful.2016-01-02"
"The hotel was convenient and clean. Not enough self-parking for those who didn't want to use the valet service.2016-01-01"
"The hotel backed up to Printers Alley and was a 10-minute walk from Broadway. Our room was impeccable and spacious. The bed was amazing. Fabulous water pressure in the shower, and there was plenty of hot water. All the hotel employees were so helpful, cheerful, and kind. Book it.2022-06-14"
"The hotel was clean. The bartender was attentive, and the food was good.2021-03-26"
"A nice, clean, vintage hotel. The dining area was like eating in a bank lobby rather than an intimate space to eat and chat. The LED lighting was very noticeable. 2017-03-20"
"Close to everything. The hotel was clean, and the staff was super nice. Great place to stay.2016-11-15"
"The hotel was 2 blocks from the Ryman and 3 blocks from the arena. The staff was friendly, and check-in was quick and efficient. Huge, delicious breakfast. We'll come back. You won't find better service in the pricier hotels.2016-09-21"
"Everything was great. The hotel clerks were awesome and helpful, and we even got a free upgrade. My only complaint was that housekeeping knocked on the door 3 separate times the day I checked out, even though I had the Do Not Disturb sign on the door. Everything else was wonderful.2019-10-07"
"The hotel was confusing to navigate, and we weren't greeted when we arrived. Our room smelled like smoke, and there was a gap at the bottom of the door. The shower wasn't clean, and there was hair in the sink. The toilet was cracked, and I couldn't sit on it without my knees hitting the door. I wasn't happy about the Internet fee on top of the hefty room rates. The parking attendant was annoyed when we asked where the front desk was. I was disappointed. Don't stay here.2019-06-15"
"I was disappointed that the hotel policy didn't allow me to use my own media devices on the room TV.2017-09-28"
"The hotel room was comfortable, but I expected more extras for the price. No complimentary breakfast. Look around for alternatives.2017-01-11"
"Great hotel stay. The front desk clerk was absolutely the best. Stay here.2016-06-30"
"Convenient to local entertainment. The hotel was clean and nice inside and out. The staff was polite, and everything I needed was right there. Beautiful environment. Breakfast was just bagels and boiled eggs, but I had an excellent stay.2021-04-13"
"Close to everything. The hotel clerks and the food were great, but the housekeeper threw away my expensive mouthpiece that I left on the nightstand. Management never called me back as promised.2017-12-27"
"Great location. The hotel and service were excellent.2016-06-01"
"Terrific location. The hotel staff was knowledgeable and helpful. Great rooftop pool and bar.2021-06-29"
"I didn't like the concrete ceilings in my room or the minimal lighting. No one could help me operate the "smart" TV. We found trash under the bed. Breakfast cost $19 per person and was terrible, and parking cost $38 per night. I don't recommend this hotel.2018-04-02"
I loved that HotelGuides helped me find a hotel. You can try to search for one yourself, but this service was so helpful. Just click on the section of the Interstate you are driving on and you see a list of hotels that actually have rooms available.
- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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