"The rates were reasonable. The motel room was clean and comfortable, and the staff was professional and courteous. I'd definitely stay here again.2020-02-17"
"Plenty of restaurants and gas stations nearby. I was pleased with the room and the cleanliness of the motel. I liked the remodeled bathroom. The front desk clerks were friendly, but the breakfast buffet wasn't the best and the eating area needed cleaning. Good stopover for travelers.2017-01-05"
"Awesome motel. The room was updated and beautiful, and the front desk clerk was wonderfully friendly and courteous. We were extremely pleased with our stay.2016-08-23"
"The hotel room was clean, comfortable, and reasonably priced. The staff was pleasant. I'll stay here again.2018-10-24"
"The hotel room was clean, but the AC was noisy, and there were no markings for settings on the wall unit. The staff was fantastic.2017-09-22"
"Convenient to Big Creek, and close to access to Newport, Cosby, and Gatlinburg. Nice, clean room. The staff was friendly and helpful with questions we had. The hotel met our needs perfectly.2015-05-01"
"Great location by a creek. Good rates. The motel was older, but it was a good place to stay. The employees were nice and helpful.2017-04-26"
"The accommodations were nice, but we had trouble with the motel management's handling of an issue we had our last night. There were people being loud in the hallway, and they ignored our request to quiet down. We called the front desk repeatedly about it, but nothing was done until we threatened to call 911.2016-06-09"
"Great location, but the rates seemed too high. Older, dreary motel, but the room was clean and well-maintained. The front desk clerks were polite. Small pool, but the workout room was appreciated. Adequate breakfast and nice dining room staff. I was extremely disappointed that there was no elevator.2016-06-07"
"Motel staff accommodated all our preferences since we were traveling with an infant. Get a creek view room.2015-02-22"
"A cool motel in a beautiful area. The rates were reasonable. There were towels for the bikers, and the amenities were good considering Covid-19. The only issue I had was that the sink and bathtub didn't drain well. It was nice having rocking chairs outside the rooms. The employees were pleasant and professional.2020-08-11"
"The motel room was large and well-maintained, and the towels and washcloths were soft and fluffy. Excellent housekeeping. Breakfast was delicious and well-stocked, and there was a good selection of food.2018-05-20"
"The hotel room was clean, and the location was perfect since I just needed a day of rest. There was no security, though, and only one clerk on duty at night. The clerks were phenomenal, but I feared for their safety. Breakfast was good. Limited snacks and beverages available for a reasonable price. Some restaurants delivered, but many were closed on Monday.2019-04-22"
"Our room was more than sufficient for our needs. We were pleased with the amenities. We accidentally left our car lights on and drained the battery, but the front desk clerk came to our rescue and gave us a jump. She was very pleasant and didn't hesitate to help. I recommend this hotel.2015-06-13"
"The hotel room was great, but the rates were pretty high. Despite a sign on the side door to keep it closed and locked, it was repeatedly propped open and left that way. The restaurant was closed, and there were no quick meal options in the area. The continental breakfast was just a bottle of water, packaged muffins, and a granola bar.2022-09-25"
"I had a relaxing hotel stay. Everything was comfortable, and the employees were friendly. Don't eat at the fast-food pizza restaurant; the food wasn't that good, and it was expensive.2022-06-16"
"The traffic noise was loud, but the hotel was a nice place to stay.2021-05-24"
"We had a king room with a fireplace on the 4th floor. The balcony overlooked the brook behind the building. Traffic was noisy during the day, and there was construction underway at the hotel. No extra blankets in the room.There was an indoor pool, but we didn't have time to swim. The breakfast room was crowded, but hot food was available.2016-03-18"
"I really liked this hotel. The room and upgrades were nice.2022-04-16"
"The room was nice and clean, with pretty views. The hotel staff was friendly, and breakfast was good.2022-02-22"
"I had a nice visit. The hotel was clean and recently remodeled, and the room had a nice balcony. No carpet, which was great. Good rates, too.2021-05-01"
"We were able to walk to the strip. The hotel room was large, comfortable, and had a cozy fireplace. I loved having a private balcony. If you're bringing a pet, be aware of the pet fee. I'd definitely stay here again.2019-11-01"
"Great location for walking around Gatlinburg. The motel was clean. I had a wonderful time staying here.2016-08-11"
"The motel was reasonably quiet for being close to a main road. Nice, clean room. Take advantage of the free breakfast.2015-11-16"
"The motel staff was nice, and breakfast was great. I'd definitely stay again.2015-11-03"
"Great location for enjoying the 4th of July parade and fireworks. Our motel room was right next to the housekeeping closet, and we heard the door slam many times. Had a small trash can in the bathroom, but no trash can in the room.2015-07-09"
"The hotel was quite clean apart from a bit of dust behind the furniture.2016-06-02"
"The condo was dark with dingy carpeting. Everything needed remodeling. There were holes in the bathroom wall. The office didn't open until 9 AM. We stayed 3 nights, and housekeeping never cleaned our room; there were dead bugs on the floor and there was hair in the bathtub. Don't recommend.2016-05-31"
"Located off the main highway, but within walking distance of Gatlinburg. The hotel needed updating, but it was clean. So was the room, and the towels were soft. I'd stay here again.2015-07-29"
"Good place to stay. We enjoyed our time at this hotel.2015-06-02"
"I didn't like that the hotel didn't provide any breakfast at all.2021-03-13"
"Convenient to Main Street. The hotel was nice, clean, and updated, and the staff was friendly and helpful. The only negative was that there wasn't enough parking; I had to park on the street behind the property. Good place to stay.2020-02-24"
"Nice, clean hotel with friendly, helpful personnel. Good place to stay if you want to be close to downtown activities.2017-12-07"
"The hotel room was great until I returned home and found bug bites on my leg. Don't stay here.2017-07-06"
"Located within walking distance of the main street with shops and attractions. The hotel room was clean and spacious. Good breakfast, and the attendants kept it stocked. Not enough parking, though; I had to park in a lot a block away one night.2016-11-19"
"Nice hotel. I'll stay again and recommend it.2017-10-30"
"Great location and relaxing hotel. The room was clean, and the courtyard was beautiful. Friendly personnel.2016-10-25"
"We had a wonderful hotel experience. There were charging stations in the room. The staff was friendly and helpful, and the Bistro was a lifesaver. Great place to stay; I definitely recommend it.2016-05-23"
"Good location and rates. The room was clean, and the staff was great. Breakfast was just coffee and some pastries.2022-08-08"
"Good rates. The hotel staff was helpful. Not much for breakfast.2022-08-06"
"Close to downtown and across the street from the convention center. Great rates, but don't expect a 5-star hotel. The room was small but efficient, and the AC and fridge worked well. No coffee maker. The front desk clerks were friendly and helpful. I'd stay here again.2020-08-30"
"The hotel room was extremely small, and the carpet was dirty and outdated. The hallway smelled bad. Don't stay here.2019-09-11"
"The room was really small, and the hotel clerk wasn't that friendly. She didn't provide any information about the property.2019-07-13"
"Affordable and convenient to everything. Nice room, but the bathroom was small. My only complaint was the noisy people in the next room. The motel clerk was exceptional.2019-01-22"
"Good heating and cooling system. The staff was hospitable. Appreciated the good breakfast and coffee. Not a lot of parking, but we'd stay at this motel again.2015-10-21"
"We booked a smoking room, but when we arrived at the hotel, we were told none were available. We had to threaten to leave before the clerk would give us the room type we reserved. Other than that, our stay was OK.2015-07-15"
"Microwave didn't work, and the staff wouldn't replace it. The refrigerator didn't work properly. One light switch didn't work, and one lamp was broken. Don't stay here.2015-01-22"
"The hotel staff was friendly and knowledgeable. Absolutely stay here.2021-10-28"
"The hotel was in the heart of it all, with easy access to everything. Short walk to the Sky Bridge and restaurants. My room was clean and had a balcony with a great view of the creek. Hit breakfast early or make alternative plans. Be prepared to walk.2021-10-19"
"The hotel was nice, clean, and convenient to downtown. We enjoyed our stay.2019-01-17"
"This hotel is a good place to stay.2018-03-12"
"This was one of the nicest hotels we've stayed in. Great breakfast, too. Make a reservation; you'll be pleased.2018-03-10"
On place pages like this, we order hotels from lowest cost to highest except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.