"The hotel was nice and quiet, but the furniture needed cleaning. I had a good stay and recommend it.2020-12-17"
"The hotel was a bit pricey, and we weren't able to check in early. When we returned at check-in time, we had to wait another 20 minutes.2019-04-14"
"We arrived at the hotel at about 1 AM and were told we'd have to wait in the lobby for a half hour due to an audit. We weren't able to pay with cash. The vending machine had drinks but no snacks. Breakfast wasn't organized and was bad. A horrible experience.2016-11-02"
"I couldn't regulate the temperature in my hotel room. Poor breakfast. Skip this one.2018-08-14"
"Easy to find. The hotel room was clean, and the staff was friendly. Nice pool. Several games in the game room didn't work. I'll stay here again.2016-03-11"
"We loved our stay at this hotel. We had 4 rooms and were pleased with the clean accommodations and responsiveness of the courteous staff. Breakfast needed more hot selections, but the eating area was very clean. Stay here.2015-10-07"
"Not the best neighborhood. The hotel was noisy. Our room looked like an old, converted dorm room, and it didn't have a lock. Not enough towels provided. The employees were polite.2019-09-23"
"This hotel was horrible from the start. There was nowhere to park when we arrived, so we had to park on the street a few blocks away. Our room seemed nice, but the toilet and sink were dirty, there was very little water pressure, and no temperature control. On the bright side, the beds were nice. We could hear everything in the room next door, and despite calling the front desk to complain, we were kept awake until 4 AM. At checkout, the clerk answered a phone call and spent the next 10 minutes on the phone instead of finishing our checkout. A kitchen worker ended up coming over and giving us the bill to sign so we could leave. Don't stay here.2016-10-30"
"Located in a questionable part of town. I arrived at 9:45 PM, and there was a party going on in the adjoining room. People repeatedly tried to open the door to my room. I called the front desk to ask for a room change; the clerk said she'd call me back but never did. I only got 3 hours of sleep. Don't stay at this hotel.2016-07-18"
"The hotel was clean and pet friendly; no issues with leaving our pup in the room for short periods of time. Wonderful staff. Breakfast wasn't great, but we weren't there for the food. Be prepared to tip the valet. I'd definitely stay again.2023-01-02"
"A beautiful hotel with reasonable rates. The staff was polite and personable, and breakfast was delicious. Great experience.2017-07-10"
"I really liked the old-style building, and the hotel staff was friendly. It did get a little noisy in the morning because of the cafe, which had good food.2016-01-06"
"Great location and top-notch accommodations. A little pricey during Summerfest. The hotel was a bit old and had some quirks, but I liked the old architecture and character. The room was really nice. If you're looking for a modern hotel, look elsewhere.2015-07-09"
"Good location. This hotel was worth every penny. The lobby was beautiful, the room was wonderful, and there was a great bar with a view. Stay here.2019-07-09"
"We arrived at 2:40, and check-in was at 3 PM. Our room wasn't ready until almost 5 PM, which was completely unacceptable. When I checked for the 5th time, we were offered a room that wasn't on the club floor but with the privileges. Wish they'd offered this at check-in time. The room itself was nice, but the bathroom wasn't that clean.2018-07-08"
"Everything was top-notch. Stay at this hotel.2016-09-09"
"We felt safe and comfortable at this hotel. The room was nice and clean, and all the employees were friendly and helpful. I definitely recommend staying here.2021-10-17"
"Good location. The hotel room was clean, and the beds were good. The coffee pot didn't work; the staff brought another one, but it didn't work either. Breakfast was a joke.2021-08-23"
"The hotel was old, but it was clean and centrally located. The room was small, and the only seating was the desk chair. I couldn't adjust the temperature. The front desk clerks were pleasant. Breakfast was a packaged roll, juice, and coffee. Parking cost extra.2021-07-14"
"Convenient to Pabst Theater and the River Walk. The hotel was somewhat run-down. The bathroom near the lobby was a mess, with debris all over, a dirty sink, and no toilet paper. Some electrical outlets in our room didn't work. The AC was so-so. 2021-10-03"
"An excellent hotel. Breakfast was good. Stay here.2019-02-11"
"The hotel suite was smaller than we expected; the sitting area was the size of a bathroom. We were disappointed.2016-07-11"
"The hotel was fine, and the amenities were pleasant and modern. The staff was kind and accommodating. We were thoroughly satisfied with our stay. Parking was pricey, but we'd stay again and recommend it.2018-07-10"
"Walk to SummerFest and many restaurants. All the employees were helpful and accommodating. Park at the self-parking garage; it was much cheaper than the hotel parking. Great place to stay.2017-07-10"
"Located downtown near the lake, SummerFest, and other activities. The hotel was great; it was a little pricey, but well worth it. Our double queen room was spacious, and the beds were comfortable. Good shower. All the employees were pleasant and helpful. Stay and enjoy.2017-07-10"