"Close to downtown and good restaurants. Everything was immaculate, and the staff was professional and helpful. The shower was huge. Great hotel if you're going to the Sanford Sports Complex.2020-09-21"
"The hotel room was clean and nice. I let the staff know we'd be checking in late; when I entered the lobby after midnight, there was no one there. I waited for 15 minutes. The clerk was pleasant when she turned up. We were given a room far from the front desk, and the key card didn't work, so we had to return to the desk. Turned out we had to turn the doorknob up, not down; it would have been nice to have been told that.2021-10-01"
"The hotel was expensive for what we got. Our room was small and hadn't been updated. Only guests were given wristbands for the pool, so birthday parties couldn't be accommodated.2021-04-12"
"The hotel room was surprisingly spacious, and my daughter loved the water park.2020-08-14"
"The hotel was family-oriented and had nice amenities.2023-06-19"
"The hotel employees were extremely rude. I saw people sitting on the ground outside waiting to be allowed to check in, even though a housekeeper told me the rooms were ready. I wouldn't stay here again.2022-09-26"
"The hotel staff was nice, but we had a few issues. There was a big hole in the arm of the chair in our room. Didn't like that the coffee maker, cups, and ice bucket were on the counter by the toilet. The restaurant service was slow. The shuttle driver was nice and made getting to the arena so easy.2018-04-09"
"Excellent value. The room was clean and quite large, and the front desk clerks were friendly and helpful. Definitely stay here.2017-03-04"
"Good rates for a good hotel room. This was my 3rd stay; the breakfast bar is always understaffed, and the coffee always runs out early.2016-09-21"
"Convenient to the arena and Premier Center. My room was clean and comfortable, and I liked the large walk-in shower. My only complaint was that the AC made an annoying rattling sound. Check-in was fast and simple. Good breakfast with hot and cold selections. I'll stay at this hotel again.2016-09-07"
"The hotel staff was professional, including the one who had to knock on 3 doors in the middle of the night to stop the guests from filling ice buckets at the ice machine over and over while talking loudly. Other than that, it was a lovely stay.2022-07-10"
"Having a hotel room across from the elevators was rather disturbing in many ways, especially at 2 AM. The restaurants were awesome.2021-04-14"
"Some rooms had balconies. Lots of families and noise in the hallways at times. Hotel staff was helpful and accommodating. I'll stay again.2015-03-11"
"The hotel room was clean, and the staff was friendly and helpful when I needed a taxi. I'd stay here again.2018-07-03"
"Nice hotel room, but we were by the noisy furnaces, and the humming noise was annoying. I asked for another room and got one. I did hear some train noise during sleeping hours. Good restaurant. 2017-11-01"
"I wasn't impressed with this hotel. Our room had plastic and blue painter's tape around the light fixtures. The bathroom door didn't close. The exhaust fan was hanging from the wall, and was full of lint or dust. The staff was rude. The pool closed promptly at 9:30 PM, with no exceptions. I don't recommend staying here.2023-11-29"
"My hotel stay was just fine. The room was clean, and the staff was kind.2023-07-09"
"The hotel was OK, and the room was clean. The breakfast sausage and gravy was cold.2023-02-23"