"A cool-looking hotel. It was quiet even though my room was next to the elevator. The bed was pretty comfortable, but seemed more like a full-sized bed than a queen. We did notice a slight smell of cigarette smoke.2021-02-17"
"This hotel is wonderful and quaint. It's the only place we stay in Lancaster.2016-04-02"
"Front desk clerk was cold and unfriendly.2015-01-20"
"Good location if you're traveling along Rte. 20 or 283. The room wasn't clean around the edges, and we found a pair of dirty socks behind the chair. The bedding was clean, though, and there were fresh towels in the bathroom. We were disappointed with the continental breakfast.2020-11-09"
"Our rooms weren't serviced, and the towels and toiletries weren't replenished, even after we told the hotel clerk. The wastebaskets were emptied, though.2019-08-13"
"I've stayed at this hotel before, but this time I wasn't in the main building. The guests in my building were too loud after 11 PM, and I finally had to call security after asking them to quiet down. Breakfast was too far from my room. Ask for a room in the main building.2017-07-24"
"The hotel was unique. Lovely, clean room with everything I needed. Wonderful breakfast. Don't get a room on the 1st floor if you want quiet.2017-03-28"
"Loved being in a historic building. My nice, big room was clean and very comfortable. Appreciated the large makeup mirror with a magnifier mirror. Staff was pleasant. Great food and plenty of free parking. Do stay here.2015-03-22"
"Great stay. The hotel clerk even found an adapter for my phone after it completely died.2021-06-21"
"Great hotel for the price. Nicely appointed room. Good TV channels and WiFi. The bed was extremely comfortable. Coffee was available 24 hours a day. The eggs at breakfast were inedible. Good coffee and juice. Great restaurant nearby.2019-06-07"
"The hotel room was clean, odor-free, and nicely furnished. We had a view of a pretty green space. Firm mattress with 4 fluffy pillows. The AC and coffee pot worked fine; we didn't use the fridge or iron. The handicap bathroom had a new tile floor and sink and was quite clean. Plenty of towels, washcloths, and bath mats provided. Breakfast had plenty of variety.2017-10-02"
"A comfortable place for a short stay, but the staff wasn't dressed professionally and wasn't welcoming. The hotel had a musty smell, but the room was clean and comfortable.2021-10-14"
"Everything was fine until we found leftover food in the fridge. There was hair on the shower walls. When I told the hotel clerk, he said no other rooms were available and he could give me gloves and a trash bag so I could clean up myself. Not my greatest experience. Don't stay here.2018-06-07"
"The bedsheets were dirty, and there was dog hair in the beds. The towels and washcloths weren't clean. When I called the front desk, the hotel clerk said the cleaning staff left early. She brought clean sheets, but we had to make the beds ourselves and the bedding was scratchy. The shower water was barely lukewarm. I don't recommend staying here.2017-06-15"
"The hotel room was clean, and the bathroom was immaculate. Nice front desk clerk.2021-05-19"
"This hotel was a pleasant surprise. The room was really nice, and the beds were comfortable. The food at Garfield's was fantastic, and we enjoyed playing basketball on the half court. No free breakfast, but there were on-site restaurants, and a Sheetz a short walk away. We couldn't have stayed at a better place.2019-05-16"
"We loved our room; it had everything we needed. Stay at this hotel.2020-08-05"
"The hotel staff went out of their way to accommodate my dining needs. The indoor pool was cold, so we didn't swim. Because of that, we likely won't stay here again.2016-02-04"
"Close to the outlets and area attractions. The hotel staff was attentive and quick to resolve any problem. Unfortunately, a broken water pipe caused an electrical outage for 3 hours, but we were told we could discuss compensation in the lobby in the morning. Excellent breakfast and dinner, and we enjoyed the bar. Stay here.2017-11-13"
"Amazing customer service; the hotel clerks went the extra mile to assist me. I'd definitely stay here again.2016-05-10"
"The hotel was hard to spot from the road, but the room was nice and comfortable. We enjoyed our stay.2021-05-17"
"Nice hotel with pleasant employees. We had an issue with the toilet in our room, and they switched us to a different room right away.2019-05-02"
"Great experience. The hotel room was clean, and there was plenty of hot water. The staff cared about providing good service. Don't hesitate to book here.2019-04-09"
"The hotel was under construction, but our room was OK.2017-05-08"
"We had a nice stay at this hotel. The room was at the end of the hall, so it was quiet. Coffee and tea were available 24 hours a day in the lobby. Breakfast was good, but the eating area was so crowded that we had to take our food back to our room. Ask for a room away from the elevators.2016-11-01"
