"The hotel was being remodeled, and the exterior walls were covered in plastic so no light came in the windows. The room smelled like cigarette smoke. The pool wasn't open. I wasn't happy.2021-07-27"
"Good hotel., but the rates were high considering the pool and exercise room were closed, and there was no breakfast because of Covid-19.2020-06-13"
"Clean room and professional employees. The restaurant was excellent. I highly recommend this hotel.2017-11-10"
"The renovation was obvious; the hotel was quite nice. But I've never encountered a less professional staff. The housekeeper cleaned the room but not the bathroom, no one could answer my questions, and I had to tell the bartender how to make a martini. They all complained about their jobs. One morning the front desk clerk was sound asleep and snoring in a chair n the lobby. Don't stay here.2019-04-07"
"The fan in my hotel room automatically blasted on at a regular interval, even after I turned down the heat. I had a horrible night's sleep.2019-11-18"
"The hotel needed updating. It was basic but clean, and the staff was nice. If you're looking for simple accommodations, this place is fine.2019-09-09"
"Convenient to Cleveland Clinic, and just 200 feet from Bob Evans Restaurant. The hotel room was clean, and the staff was great.2018-06-23"
Pet friendly hotel
More > - allows pets up to 50 pounds, 2 pets per room - $175 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Aug 2016 < Less
Upscale, smoke-free, all-suite, extended-stay hotel
Next to Executive Caterers at Landerhaven
3 floors, 123 suites - elevator
Outdoor swimming pool - exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
More > - allows pets up to 50 pounds - $150 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - May 2016 < Less
"Adjacent to Cleveland Clinic, University Circle, and Little Italy. The hotel ambiance was delightful, and the room was beautiful. The location was perfect.2023-08-30"
"The hotel looked great. Easy check-in. The clerk was fantastic and friendly, and explained everything. The room was good, and the bed was out-of-this-world comfortable. I'd definitely stay here again.2023-04-04"
"The hotel was absolutely beautiful and spotlessly clean. Every member of the staff was extremely pleasant and professional. It says a lot to me when the employees are all in a good mood. Close to Little Italy for a great dinner, and across the street from the Cleveland Botanical Gardens. Breakfast was wonderful.2022-12-16"
"The hotel was expensive, and there were no free drinks like soda or coffee.2023-01-28"
"The hotel staff was courteous. No free breakfast or snacks.2023-01-26"
"The hotel was across the street from the hospital at Lerner Towels. The room was clean and quiet. Excellent staff. Breakfast wasn't great, but I had a wonderful visit overall.2022-05-27"
"Reasonable walk to the clinic. We arrived early, and the hotel clerk got us into a room after a short wait. Excellent room, but it faced the brightly-lit parking lot. The drapes did block out the light when closed. The breakfast attendants were helpful. There was a little restaurant on the same block.2020-11-08"
"Great hotel. It was clean, and the staff was friendly.2020-10-28"
"The room was comfortable and clean. The hotel clerks were courteous and respectful, and both went above and beyond for us. Absolutely worth a stay.2021-10-10"
"I felt nickel and dimed at this hotel. Parking cost $22 per night. Don't stay here.2019-07-07"
"Nice hotel room. Check-in was easy, and the restaurant was convenient and had good food.2018-11-29"
"The hotel was nice and comfortable. The food was great.2020-02-18"
"The room was lovely and clean, and the hotel clerks were professional and helpful. Great place to stay.2018-10-15"
"The suite was comfortable and had good soundproofing. The hotel staff was courteous and responded promptly to our requests. The mattresses were a bit too soft, but that was the only problem. We enjoyed our stay and highly recommend it.2016-05-19"
"Great location with a shuttle to Cleveland Clinic. The hotel room was clean and quiet, and check-in was fast and efficient.2021-04-20"
"The hotel was close to Cleveland Clinic. Nice room and service, and the food was good. Great experience.2020-09-10"
"The hotel was clean, but we had trouble with the Internet connection and didn't get any productive assistance despite contacting the front desk twice.2019-02-09"
"No toilet paper in the motel room, so we had to get dressed and go to the front desk to get some. The bathtub was slippery, and the toilet was too low.2021-06-10"
"My experience was just fine. The motel was close to the interstate.2020-03-03"
"The bedding was dirty and smelled like body odor. The elevator was out of order. Bring your own bedding and cleaning supplies to this hotel.2022-01-09"
"If you're going to the Cleveland Clinic, this hotel is the perfect place to stay. It's just about 5 minutes away. The room was nice and clean.2020-12-16"
"The room was clean, comfortable, and well-appointed, and the housekeepers were conscientious and thorough. The hotel clerks were extremely friendly, welcoming, and helpful. You'll enjoy the relaxed atmosphere and amenities.2020-02-14"
Upscale, smoke-free, all-suite, extended-stay hotel
10 miles southeast of Rock and Roll Hall of Fame
6 floors, 125 studio to 2-bedroom suites
Heated indoor swimming pool - exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
More > - no cats allowed - allows pets up to 45 pounds - $50 per stay pet fee + an additional $10 per night fee for each pet. - Apr 2019 < Less