"We were disappointed with the lack of cleanliness and basic maintenance of the room. The beds were comfortable, but the bedding was stained. The floor was laminate, with a few throw rugs. There was a hole in the drywall, and several outlets didn't work. The sink light was out, and there was a broken bathtub stopper on the floor by the toilet. We were happy that dogs were allowed without an extra fee, but the grassy area was minimal, and the exterior was littered with trash. No outside trash can. Don't expect a lot if you stay at this motel.2022-08-02"
"The room was really dirty. The vanity light didn't work, and the shower curtain rod was falling off the wall. Don't stay at this motel.2022-07-22"
"The motel smelled like disinfectant, and it was noisy at night. There were holes in the walls in my room. I don't recommend staying here.2022-05-15"
"A horrible hotel. The bedsheets weren't clean, and when I called the front desk about it, I was rudely told that they were. I asked for housekeeping to change them and was told they'd gone for the day. I asked to speak to the manager and was told they weren't on site. Don't stay here.2022-08-15"
"Finding the entrance was a bit tricky. The hotel was fine, but the night clerk wasn't helpful with restaurant information. The morning clerk was cheerful and helpful. The EV charging station was a plus.2021-09-21"
"The hotel was clean, and rates were slightly less expensive than other options.2023-08-14"
"Good experience. The hotel was reasonably priced, clean, and well-maintained. The bed was comfortable. The staff was friendly and informative. Stay here.2020-10-07"
"Great location. The hotel was comfortable, the staff was helpful, and breakfast was decent. Visit the Acropolis Greek Restaurant.2019-05-07"
"Convenient to the thruway and I-390, and not far from the airport. Not many amenities, but the hotel was comfortable and the staff was friendly. Just an inexpensive place to sleep.2020-02-10"
"Close to the highway and lots of shops and restaurants. The hotel was better than I expected. The room was clean, and the staff was pleasant. I'd stay here again.2019-03-04"
"Fantastic value. We arrived early, and the front desk clerk seemed annoyed by our questions. The room was clean and spacious. The 2nd night, we returned to find that the rear entrance and hallway smelled like smoke, and the smell even permeated our room. When I complained to the hotel clerk, she said it was because our room was near the smoking rooms and asked what we'd like her to do about it. We were upset by the rude tone of both clerks.2016-09-01"
"Clean, comfortable room. The hotel clerk was friendly, and breakfast was good. Go for it.2023-11-16"
"We arrived 3 hours after check-in time, but the hotel room was dirty. There were dirty towels on the bathroom floor and in the bathtub, and there was a dirty shirt in the closet. The sofa bed wasn't made. We had to go back to the front desk to get linens for the sofa bed; there were no pillows, and the top sheet had a large stain. 2021-08-25"
"The room was nice and clean, and the beds were comfortable. The hotel didn't have breakfast, but there were restaurants nearby. No complaints.2021-03-30"
"Clean, comfortable room. The staff was courteous and cheerful. The breakfast cook accommodated my request for eggs without cheese. I highly recommend this hotel and would stay again.2016-04-08"
"This is a pet-friendly hotel, and we brought our people-friendly dog. It was comfortable walking him through the front door. The front desk clerks were nice, and the room was clean, quiet, and comfortable. Had Internet access. No worries about staying here.2015-10-27"
Upper-midscale, smoke-free hotel near Monroe Community College
4 floors, 122 rooms and suites
Heated indoor swimming pool - exercise room
Microwave and refrigerator in every room
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
More > - allows dogs and cats only, 2 pets per room - $125 pet fee if staying 5 nights or more - $75 pet fee if staying fewer than 5 nights. - Mar 2023 < Less
"The hotel was older but decent and clean. Great BBQ restaurant next door. We had no complaints.2021-10-25"
"Great hotel with nice employees and good service. Breakfast was tasty. I'd stay here again any time.2018-04-10"
"My hotel stay was fine, but I was a little disappointed with the lack of attention to details. I asked for a cot, but didn't get linens for it. When I requested them, they were brought up promptly, but were old, threadbare, and smelly.2016-04-25"
"Good location near lots of shopping and dining choices. The EV charging stations were a bonus. Good value. The hotel was a little old and outdated, but the continental breakfast was free.2023-08-24"
"This hotel is a good choice for a budget-friendly stay. The room was clean and comfortable, and check-in was swift. The staff was friendly. I had no complaints. Breakfast was average.2022-11-29"
"The hotel wasn't clean and needed remodeling. Find another place to stay.2021-11-15"
"Great hotel, though it was a bit overpriced. The room was clean. The check-in clerk was great and went the extra mile for us. Breakfast was very basic.2019-05-09"
"The hotel was nice and clean. The message light on my phone wouldn't stop blinking, and there was no one from maintenance available at night.2017-12-10"
Pet friendly hotel
More > - allows up to 2 pets per suite - $10 per night pet fee if staying 7 nights or more - $25 per night pet fee if staying fewer than 7 nights. - Jan 2022 < Less
"The heating and cooling system didn't work properly, and the light next to the bed didn't work. The toilet was dirty. Stay away from this hotel.2015-10-08"
"The hotel rooms were comfortable and ultra clean. We were greeted with a smile and assigned our 3 rooms. The staff pointed out the location of the pool, exercise room, and ice machine. Breakfast included omelets and a variety of hot and cold food. A kitchen worker asked if everything was satisfactory and if there was anything else we'd like. Don't hesitate to stay here.2019-08-07"
"We stayed here twice. The 1st time, our room was filthy and there was hair on the floor. 2019-07-14"
"An excellent hotel. Clean, lovely room and nice staff.2017-12-27"
"This is an older hotel near the airport. It was clean but not updated. No restaurants in the area. I was disappointed.2021-06-28"
"Not a good value. The entire 2nd floor of this hotel smelled like mildew. The carpet in my room felt soggy, and the hallway ceiling had leaks and falling plaster. The evening clerk was friendly and helpful, but the morning clerk was sleeping when I went to the lobby at 5:15 AM. Breakfast was good, and the attendant was friendly and kept the area clean. Don't stay here.2018-08-10"
"Close to the airport, but I rarely heard airplane noise. The hotel staff was friendly. I'll stay again.2016-10-02"
"When I called about shuttle times, I was told that the 1st floor was undergoing renovation, but was assured that it wouldn't be a problem. When I arrived, I felt like I needed a hardhat. The "front desk" area looked like a storage closet, but the hotel clerk was nice. The room was adequate, but I was given an adjoining room, and a child in the next room cried and banged on the door. I had been told the shuttle started at 4:30 AM, but it didn't actually start until 6 AM. I had a horrid experience.2015-10-25"
Upscale, smoke-free, all-suite, extended-stay hotel
Near University of Rochester
About a mile from Rochester Airport
5 floors; 88 studio to 2-bedroom suites
Free shuttle to Rochester Airport
Free shuttle to other attractions within 3-mile radius
Heated indoor swimming pool - exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Park and fly not allowed
Pet friendly hotel
More > - allows up to 2 pets per room - $15 pet fee for 1st night - $10 fee for each night thereafter - $250 maximum per stay pet fee. - Jul 2016 < Less
"Close to Blue Cross Arena. The hotel was awesome. The room was clean, and the employees were friendly and helpful. Nice breakfast. I'd definitely stay here again.2018-01-23"
"Great location and awesome hotel staff. Definitely stay here.2017-02-21"
"Don't stay at this hotel unless you're on a tight budget.2023-08-13"
"I had a decent hotel stay, but the rates were a bit high. The bathroom sink didn't drain. Breakfast wasn't included.2023-06-12"
"The hotel was run-down and felt dirty. The carpet in the room was stained and looked gross. The shuttle was convenient, but it was really dirty.2018-11-11"
Upper-upscale, smoke-free, full-service, downtown hotel
Connected to Rochester Riverside Convention Center
27 floors, 338 rooms
Free shuttle to Rochester Airport
Heated indoor swimming pool - 24-hour exercise room
Restaurant - lounge - room service
Free WiFi
Parking costs $12 per night
Pet friendly hotel
More > - allows dogs only up to 50 pounds, 2 dogs per room - $200 pet fee if staying 7 nights or more - $100 pet fee if staying fewer than 7 nights. - Jun 2016 < Less
"Not a luxury hotel. The pool, whirlpool, and exercise room were close the first 24 hours of our stay. When they did open, the exercise room was being painted, the whirlpool looked like it hadn't been open for years, and there were ants all over the pool deck. Stay somewhere else.2018-02-27"
Pet friendly hotel
More > - allows dogs and cats only - allows pets up to 50 pounds, 2 pets per room - $75 pet fee if staying 5 nights or more - $50 pet fee if staying fewer than 5 nights. - Sep 2023 < Less
"No room amenities. The toilet didn't flush well. No washcloths provided, and I never got any after asking for some. There was no one at the front desk most of the day. Don't stay at this hotel.2021-06-24"
"Fast check-in and checkout. Nice little breakfast. The hotel snack bar wasn't free.2019-09-09"
HotelGuides made it easy to choose a hotel based on how far we wanted to get that day. Also liked being able to see the interstate interchange on the map to determine how far off the highway each hotel was.
On place pages like this, we order hotels from lowest cost to highest except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.