"My room was on the 3rd floor, but I didn't sleep well due to a band playing music late into the night. I was disappointed with my hotel stay.2018-04-10"
"No grab bar in the shower. The hotel staff was lovely; they were so helpful and gracious. Delicious breakfast, but no on-site dining other than that.2023-06-09"
"I loved the ambiance and small size of this hotel, and the rates were reasonable. The fireplace and bar were relaxing and really pretty. , and the bed in my room was so comfortable. The front desk clerk was excellent. Breakfast was substantial and a real bonus. Definitely stay here.2019-11-17"
"Great location. The hotel was clean, but the room was small. The staff was friendly.2018-11-15"
"The hotel room was extremely small. No breakfast, and no shuttle Syracuse University or the Carrier Dome. There are better options near campus.2018-11-13"
"The hotel atmosphere, decor, and service were outstanding and reminiscent of a bygone era when guests were treated as valued customers. All the employees were friendly, courteous, and made me feel comfortable. They didn't hesitate to assist or answer questions. The hotel was quiet and well-maintained.2018-06-02"
"We've stayed in cheaper hotels that were nicer than this one. The location was great and the building was beautiful, but the room was dirty.2023-11-18"
"The hotel was nice, clean, and close to everything. Absolutely stay here.2020-02-01"
"This hotel is a wonderful place to stay. All the employees were friendly, personable, and happy to ensure that our stay was great. We highly recommend staying here.2018-10-01"
"The hotel room was smaller than I expected. The AC was noisy, and there was no exhaust fan in the bathroom. Stay elsewhere.2022-09-20"
"Clean hotel with friendly staff. The shuttle service to and from the campus was great. The parking garage didn't accommodate vehicles taller than 7 feet.2018-08-26"
"Great hotel room for a great price. All the employees were friendly and helpful, and there was a shuttle to and from our event at The Oncenter.2017-02-01"
"Excellent location off the highway. The hotel was clean, the staff was friendly, and check-in was prompt. Ample parking. There were many restaurants nearby.2022-09-03"
"The hotel room was spacious and clean. Friendly staff and great service. Bring your swimsuit and be prepared to enjoy your stay.2017-03-29"
"This hotel is a good choice. I had a pleasant stay.2016-07-26"
"The hotel was nice. One of the clerks wasn't helpful when we asked 3 times to have our room cleaned. I had to get towels myself. Don't expect to have your requests honored here.2022-08-10"
"There were nail clippings on the room floor, and trash in the garbage can. The mirrors were gross. Don't stay at this hotel.2021-02-03"
"The hotel was clean, and the rates were decent. Breakfast was great. Don't hesitate to stay here.2020-02-26"
"The housekeeper left a note in our room that there were no more towels and we should call the front desk if we needed any. Don't expect much at this hotel.2020-02-19"
"The hotel was somewhat isolated, so you'll need a car if you want to go anywhere. I didn't feel welcome when I arrived, and the check-in clerk seemed to not want to be bothered by me or my questions. I wasn't told that the WiFi password was in the key card envelope, and there was no information about restaurants or anything else in the area. We felt like we were on our own. The parking area was across a busy street.2020-01-30"
"The rates were reasonable. The bed was soft and plush, but not great for people with back issues. Nice pool and exercise room. Wonderful shuttle service to Lakeview Ampitheater and restaurants near the hotel.2017-07-19"
"The hotel room wasn't cleaned very well. The sofa was dirty, and the carpet needed vacuuming. No blanket for the sofa bed; I called the front desk and asked for one, but at 11:30 PM went down to ask again. The clerk said it would be delivered to the room, but it never was.2022-08-23"
"An impressive hotel that's worth the price. The property was extremely clean and well-maintained. The staff was efficient, friendly, and helpful. Breakfast was limited because of the pandemic, but it was quite adequate. Definitely stay here.2020-10-02"
"Great hotel with excellent facilities and service. Book it now.2018-10-30"
"We enjoyed our stay. The room was a bit haggard-looking and needed updating, and the bathroom could've been cleaner. The common areas were really nice. There was a small bar in the lobby, surrounded by a lovely seating area and large gas fireplace. We loved being able to buy snacks and drinks by the front desk. The hotel clerks were helpful and knowledgeable, and so pleasant to work with. The breakfast buffet was the highway, with lots of hot and cold selections, including an omelet-making station. We'd definitely stay here again.2023-10-22"
"The room wasn't clean, and the carpet needed vacuuming. No cups for water or coffee. The bathroom sink was clogged. The shower was so bad that I didn't use it. Don't stay at this hotel.2023-10-31"
"My hotel room was next to the pool area, and it was noisy after 10 PM. The family in the next room was noisy past midnight; I called the front desk about it, but I don't think they did anything about it. Stay somewhere else.2019-07-03"
"My motel room smelled like cigarette smoke, so I had to move to another room.2022-03-27"
"The motel was really dated, but the room was adequate and the bed was extremely comfortable. Not much water pressure in the shower. Expect aq good night's sleep here, but don't expect any ambiance.2019-10-16"
"Our room smelled like stale smoke; the common areas smelled less strongly of smoke. Not enough light in the room for reading, and there was only one electrical outlet near the bed. The TV didn't get CNN. No grab bar in the shower, and the bathtub didn't have no-slip strips. I don't recommend this hotel.2023-08-07"
"The hotel needed better upkeep. The pillows were old, the carpet needed cleaning, and the headboard material was peeling. The paint on the bathroom door was peeling, too.2019-07-23"
"Check-in was odd; the hotel clerk wouldn't look at my paperwork and asked to see my husband's ID. We got to our room and realized there were flying ants all over. The bathtub was discolored, and there was a cigarette burn on the toilet seat of our non-smoking room. Just 2 small towels provided. We weren't happy and would never stay here again.2019-07-15"
"The hotel was clean and quiet, and the beds were comfortable. The staff was friendly. Near the thruway and other main roads, and close to some excellent restaurants. OK complimentary breakfast, but the selection was limited. I'd stay here again.2021-07-29"
"A clean, quiet hotel. Breakfast was nice. Book it.2020-02-13"
"Great hotel. The room was nice and clean, the staff was friendly and helpful, and breakfast was good.2018-11-18"
