"When I called about shuttle times, I was told that the 1st floor was undergoing renovation, but was assured that it wouldn't be a problem. When I arrived, I felt like I needed a hardhat. The "front desk" area looked like a storage closet, but the hotel clerk was nice. The room was adequate, but I was given an adjoining room, and a child in the next room cried and banged on the door. I had been told the shuttle started at 4:30 AM, but it didn't actually start until 6 AM. I had a horrid experience.2015-10-25"
"No room amenities. The toilet didn't flush well. No washcloths provided, and I never got any after asking for some. There was no one at the front desk most of the day. Don't stay at this hotel.2021-06-24"
"Fast check-in and checkout. Nice little breakfast. The hotel snack bar wasn't free.2019-09-09"
Pet friendly hotel
More > - allows dogs and cats only - allows pets up to 50 pounds, 2 pets per room - $75 pet fee if staying 5 nights or more - $50 pet fee if staying fewer than 5 nights. - Sep 2023 < Less
Pet friendly hotel
More > - allows up to 2 pets per suite - $10 per night pet fee if staying 7 nights or more - $25 per night pet fee if staying fewer than 7 nights. - Jan 2022 < Less
"The heating and cooling system didn't work properly, and the light next to the bed didn't work. The toilet was dirty. Stay away from this hotel.2015-10-08"
"Great hotel, though it was a bit overpriced. The room was clean. The check-in clerk was great and went the extra mile for us. Breakfast was very basic.2019-05-09"
"The hotel was nice and clean. The message light on my phone wouldn't stop blinking, and there was no one from maintenance available at night.2017-12-10"
"Good location near lots of shopping and dining choices. The EV charging stations were a bonus. Good value. The hotel was a little old and outdated, but the continental breakfast was free.2023-08-24"
"This hotel is a good choice for a budget-friendly stay. The room was clean and comfortable, and check-in was swift. The staff was friendly. I had no complaints. Breakfast was average.2022-11-29"
"The hotel wasn't clean and needed remodeling. Find another place to stay.2021-11-15"
"The hotel was older but decent and clean. Great BBQ restaurant next door. We had no complaints.2021-10-25"
"Great hotel with nice employees and good service. Breakfast was tasty. I'd stay here again any time.2018-04-10"
"My hotel stay was fine, but I was a little disappointed with the lack of attention to details. I asked for a cot, but didn't get linens for it. When I requested them, they were brought up promptly, but were old, threadbare, and smelly.2016-04-25"
Upscale, smoke-free, all-suite, extended-stay hotel
Near University of Rochester
About a mile from Rochester Airport
5 floors; 88 studio to 2-bedroom suites
Free shuttle to Rochester Airport
Free shuttle to other attractions within 3-mile radius
Heated indoor swimming pool - exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Park and fly not allowed
Pet friendly hotel
More > - allows up to 2 pets per room - $15 pet fee for 1st night - $10 fee for each night thereafter - $250 maximum per stay pet fee. - Jul 2016 < Less
"Close to Blue Cross Arena. The hotel was awesome. The room was clean, and the employees were friendly and helpful. Nice breakfast. I'd definitely stay here again.2018-01-23"
"Great location and awesome hotel staff. Definitely stay here.2017-02-21"
Upper-midscale, smoke-free hotel near Monroe Community College
4 floors, 122 rooms and suites
Heated indoor swimming pool - exercise room
Microwave and refrigerator in every room
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
More > - allows dogs and cats only, 2 pets per room - $125 pet fee if staying 5 nights or more - $75 pet fee if staying fewer than 5 nights. - Mar 2023 < Less
Upper-upscale, smoke-free, full-service, downtown hotel
Connected to Rochester Riverside Convention Center
27 floors, 338 rooms
Free shuttle to Rochester Airport
Heated indoor swimming pool - 24-hour exercise room
Restaurant - lounge - room service
Free WiFi
Parking costs $12 per night
Pet friendly hotel
More > - allows dogs only up to 50 pounds, 2 dogs per room - $200 pet fee if staying 7 nights or more - $100 pet fee if staying fewer than 7 nights. - Jun 2016 < Less
"Not a luxury hotel. The pool, whirlpool, and exercise room were close the first 24 hours of our stay. When they did open, the exercise room was being painted, the whirlpool looked like it hadn't been open for years, and there were ants all over the pool deck. Stay somewhere else.2018-02-27"
"Don't stay at this hotel unless you're on a tight budget.2023-08-13"
"I had a decent hotel stay, but the rates were a bit high. The bathroom sink didn't drain. Breakfast wasn't included.2023-06-12"
"The hotel was run-down and felt dirty. The carpet in the room was stained and looked gross. The shuttle was convenient, but it was really dirty.2018-11-11"
"Clean, comfortable room. The staff was courteous and cheerful. The breakfast cook accommodated my request for eggs without cheese. I highly recommend this hotel and would stay again.2016-04-08"
"This is a pet-friendly hotel, and we brought our people-friendly dog. It was comfortable walking him through the front door. The front desk clerks were nice, and the room was clean, quiet, and comfortable. Had Internet access. No worries about staying here.2015-10-27"
