"The hotel room was too warm when we arrived; when we turned down the thermostat, the temperature went up. The front desk staff wasn't helpful in addressing the matter. The shuttle only had one drop-off and pickup point. The cookies were dry. Consider alternatives.2019-04-16"
"The hotel was right off the expressway, and the exit led directly to the expressway, which I didn't like. The room was too warm. There were never enough towels; I had to call or go get them.2017-12-02"
"Not the nicest location, but it was easy to access. The hotel was dated, and the room and bathroom were too small for the 4 of us. Didn't like the layout; no window in the room except to the hallway. Breakfast was OK, but the eating area was too small. Don't recommend.2015-08-11"
"The hotel was within walking distance of Columbia Presbyterian Hospital. The room was clean and efficient, and the evening clerk was extremely friendly and accommodating.2022-09-01"
"The hotel was within walking distance of Columbia NY Presbyterian Hospital. Good accommodations for the price, and the front desk clerks provided assistance when I needed it.2022-01-09"
"Great hotel. The room was on the small side, but it was set up well and had everything I needed. It was also extremely clean. Not much of a lobby, but the front desk clerk was helpful and pleasant. Don't hesitate to make a reservation here.2020-03-04"
"The hotel was expensive but average. The parking lot was flooded, so there was nowhere to park. Not a good experience.2018-10-30"
"Good location near the city. Fair price. The hotel was clean, and all the amenities worked. The staff was courteous and informative. We appreciated the breakfast, and were happy to see an elevator being installed. Everything met our expectations.2016-04-13"
"One of the nicer hotels in the area. I got a 1st floor room as requested and was able to park right outside the door. The staff was pleasant. Nice breakfast.2015-12-04"
"Perfect location to get to NYC, and located in a nice residential neighborhood. The hotel was affordable and good for families with children. The services and amenities were great.2022-12-05"
"The room and entire hotel were impeccably clean, and the staff was friendly and helpful. My only complaint was that the shower water was only lukewarm.2021-01-09"
"An excellent hotel. The front desk clerks were helpful and made an effort to give me a quiet room. The maintenance worker fixed the AC so it wasn't so noisy.2019-05-29"
"Great location. The room was clean, and the bed was comfortable. Friendly, helpful hotel staff.2018-05-07"
"The hotel accommodations and service were wonderful. Kick back and enjoy your stay.2017-10-24"
"Great access to the heart of NY via the rail center about 15 minutes from the hotel. Good accommodations, and the staff was helpful, attentive, and friendly. The restaurant served delicious food. Everything was positive.2016-11-28"
"The hotel clerk treated us so courteously. You won't be disappointed if you stay here.2017-10-10"
"Great location. The room needed a cosmetic makeover. The hotel staff was helpful. I told the waiter at breakfast that I have a gluten allergy, and he had no idea what I was talking about. It cost $4.50 for a glass of juice or a cup of tea. We had a good overnight stay.2016-05-12"
"We were disappointed that the hotel pool wasn't open during our stay.2015-04-24"
"The hotel was rough around the edges, and there were chips in the walls. The room hadn't had a deep cleaning for a long time. The property was difficult to find and even more difficult to enter the parking lot. Don't stay here.2021-08-23"
"The hotel was comfortable and an excellent place to stay.2018-11-27"
"My family enjoyed staying at this hotel.2017-07-18"
"A wonderful surprise. The neighborhood was safe, and NY Presbyterian Hospital was nearby. The hotel was impeccable and comfortable, and the front desk clerks couldn't have been nicer. I recommend staying here.. 2021-04-11"
"A pleasant hotel stay. The room was clean and spacious.2016-10-06"
