"Not worth the price, though the view was nice and the bathroom was spacious. We weren't told that we'd have to call to have the room serviced. I called for clean cups and towels and they were brought up, but the dirty cups and towels weren't removed. The room and hallway carpeting needed vacuuming. No hotel information in the room. The employees were kind, and the valet service was excellent.2021-10-22"
"The bath was sub-par, and the hotel food was overpriced, but I had a great stay otherwise.2017-10-19"
"An expensive hotel. Everything was first-class until we tried the Citizen Restaurant for breakfast. The service was slow, the food was cold when it arrived, and we didn't get what we ordered. When I told the checkout clerk, I got a blank look.2017-10-12"
"Nice hotel. Our room was clean, and all the employees were pleasant and helpful. Loved the free shuttle to and from the hospital, and also the Irish pub, which had good food and drinks. I'd definitely stay here again.2019-04-14"
"Perfect location for events at Xcel Center. The hotel room was clean and comfortable.2019-03-18"
"Great location. The hotel is popular with guests attending events at Xcel and River Centre. Nice restaurants nearby. Parking could be tight when there were nearby events.2019-02-15"
"Good location and value. The hotel was modern and had character. I recommend staying here.2019-09-16"
"The hotel room was huge and quiet, even on a lower floor. I didn't hear any traffic noise. Valet parking was available, but there was a covered lot around the corner.2017-10-17"
"The hotel was too expensive for what we got. Everything was good except the shuttle left us stranded at an event during the winter carnage. We called 3 times an hour and a half before the shuttle hours ended. I won't stay here again.2018-01-31"
"Nice hotel. The room was clean and quiet. I had a lovely stay.2016-10-09"
"The hotel room overlooked the atrium, which I didn't like. Nice that it had a fridge and microwave, though.2016-06-21"
Upper-midscale, smoke-free, all-suite, downtown hotel
1 mile from Xcel Energy Center
8 floors, 210 suites
Heated indoor swimming pool - 24-hour exercise room
Microwave and refrigerator in every suite
Free hot breakfast buffet
Free WiFi
Parking costs $12 per night
Pet friendly hotel
More > - allows dogs and cats only - allows up to 2 pets per suite with a combined weight of 80 pounds - $40 per night pet fee. - Jul 2021 < Less
"We asked for room repairs and cleaning when we left on the shuttle, but nothing was done. The shuttled failed to pick us up after the Wild game. The complimentary breakfast was disorganized, and the food was cold. The on-site bar and restaurant were the bright light of our stay; the service and dining were excellent. Look for a different hotel.2018-01-17"
"The hotel charged extra for Internet access and parking.2016-09-05"
"We had a wonderful stay at this hotel. From the nice room to the cocktail reception and complimentary shuttle to the cooked-to-order omelet and coffee, everything was great. The only negative was that the bed sagged in the middle. Definitely a good experience overall.2016-02-03"
"Good hotel with clean rooms. I'd stay here again.2019-01-05"
"Definitely worth the price. Nice hotel with friendly employees. Breakfast was good. I highly recommend staying here.2017-10-18"
"Good hotel for the price. The 1st room smelled musty, and we weren't sure the bedsheets were clean. The bathroom door wouldn't shut. We got a room change right away, along with a $15 deduction for the hassle. The 2nd room smelled less musty, but the door was hard to close. Nice lobby and good breakfast bar. The attendant did a great job.2017-08-17"
"The hotel had some kind of flooding. There was trash on the floor by the bed. The whirlpool was out of service. Don't stay here.2022-11-13"
"The hotel was clean and modern, and the rates were reasonable. The shower floor could've been cleaner. Nice breakfast, and the shuttle service was quick and efficient. Good place to stay.2022-07-05"
"Good management working on making the hotel even better.2021-09-21"
"The 1st room had white powder on the floor, so we were moved to another room. The hotel was being renovated, and there was no hot water for showers in the morning. The beds were comfortable, and the staff was friendly. Good on-site restaurant.2017-08-31"
"The hotel was a bit tricky to access. The staff was exceptional, and the front desk clerk was most helpful.2017-07-15"
"The heater was stuck on high, so the room was too hot. The bathroom door lock was missing. No business center at this hotel; the front desk clerk said we could print our boarding passes at the office in the morning, but the morning clerk wouldn't let us. We won't stay here again.2017-02-10"
Budget, smoke-free, all-suite, extended-stay hotel
5 miles southeast of the Minneapolis Airport
3 floors, 130 studio suites - elevator
No swimming pool
Kitchen in every suite
Free continental breakfast
Free WiFi
Free parking
Pet friendly hotel
More > - allows up to medium-sized pets only, 2 pets per room - $25 per night fee for each pet - $150 maximum per stay pet fee. - Apr 2019 < Less
"The hotel was filthy and disgusting, and the employees weren't nice at all. The front desk clerk didn't even respond when we said hello. The room had water damage, and the walls were stained. I wasn't convinced that the bedsheets were clean. The toilet in the public restroom was dirty, and the paper towel holder was broken. Nothing was good. Don't stay here.2020-02-27"
"I've stayed here before and had good experiences, but this time my room was by a mechanical room that was so noisy I had trouble sleeping. The wallpaper in the corner had what looked like blood on it. Don't stay at this hotel.2018-10-29"
"Excellent hotel with friendly clerks. Definitely a favorite of mine. You won't be disappointed if you stay here.2016-03-21"
Pet friendly hotel
More > - allows dogs and cats only, 2 pets per room - $75 pet fee if staying 5 nights or more - $50 pet fee if staying fewer than 5 nights. - Dec 2022 < Less
"The room was large, clean, and comfortable, and the shower was one of the best we've experienced in a hotel. Great breakfast with lots of fresh choices. The hotel was within walking distance of many restaurants.2023-05-26"
"The room was clean and comfortable. The hotel clerks were extremely courteous and helpful. Schedule the shuttle service 24 hours in advance.2021-09-02"
"Our room was clean and nicely decorated, and the bed was comfortable. We slept well. Friendly, helpful employees. The continental breakfast was delicious. Highly recommend this hotel.2015-10-13"
"The hotel was unique, a renovated train station. The room was comfortable. Nice pool area and sauna. Good breakfast and bar with happy hour. The hallway was circular, so best to locate the elevator and stairs. The parking lot was small but adequate.2023-10-30"
"Great ambiance and historical setting. The hotel was short-staffed, but the room was clean. The phone didn't work, and maintenance couldn't repair it. The employees weren't able to answer my questions. The pool area was dirty. No continental breakfast the last day of my stay because the crew didn't turn up, and the floor wasn't clean.2022-04-17"
"Great staff; all the employees were accommodating. I highly recommend this hotel.2017-10-26"
"The hotel room was clean, the staff was friendly, and the food was good.2016-06-09"
"The location was seedy. The room and hallway smelled bad, and there were bugs on the carpet. The balcony door lock didn't work well. The parking lot had many large potholes. A horrible hotel; I decided not to stay.2016-04-29"
"There was a definitely odor of chlorine though we were 2 long corridors from it in our room; it may have been a cleaning product. Service at the hotel was OK.2016-01-25"
"Nice hotel and great room. The service was good, but the food was just fair. The rooftop lounge was barren and seemed unfinished. The walkway to the restaurant wasn't open, and even when it was, it wasn't accessible from baggage claim. Once you've left the secure area, you must take a shuttle, which was a major design flaw.2019-03-24"
Budget, smoke-free, all-suite, extended-stay hotel
9 miles southeast of the Minneapolis Airport
3 floors, 104 suites - elevator
No swimming pool
Kitchen in every suite
Free continental breakfast
Free WiFi
Free parking
Pet friendly hotel
More > - allows up to medium-sized pets only, 2 pets per room - $25 per night fee for each pet - $150 maximum per stay fee for each pet. - Apr 2019 < Less
"The room had a kitchen, but wasn't equipped with dishes or utensils. A dog howled on and off the two days we stayed. Small bathroom. Minimal grab-and-go breakfast. The staff was friendly, but I don't think we'll stay at this hotel again.2015-08-25"
On place pages like this, we order hotels from lowest cost to highest – except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
