"When I arrived at the hotel at 6:45 PM, the front desk clerk he wasn't sure there were any clean rooms, but he'd try to find one. I did get a clean room. The lobby doors weren't locked for security after midnight, and the front desk was unmanned, so it didn't seem very safe. I was disappointed.2015-04-22"
"Awful hotel. The thermostat in my room didn't work. There was a constant banging noise from the pipes in the walls. I couldn't sleep at all. I complained to the front desk clerk; he said he'd look into it and have someone leave me a note, but no one did. The sound disturbed me again the next night, so I asked for another room. But the noise was audible in that room, too. It sounded like someone was banging on the pipes. I was told "maintenance has been working". When I complained again, the response was, "Ma'am, we're only a 2-star hotel." I was not impressed, and I'll never stay again.2015-04-01"
"The hotel room was fabulous, and so was the front desk staff. Be aware that the property is hidden from the road and in the back of the Meijer parking lot.2022-09-24"
"The hotel was fine, but the shuttle driver wasn't wearing a mask and didn't help with loading and unloading luggage.2021-03-16"
"I had a pleasant hotel stay. The suite was nice, clean, and quiet, and the employees were pleasant and helpful with restaurant suggestions. Good breakfast. Stay here.2018-03-06"
"Nice hotel. The room was lovely and the staff was friendly, but they forgot to arrange a morning shuttle.2022-01-28"
"The hotel was less than a year old; it was nice, quiet, sleek, and had high-end fittings. The beds and linens were comfortable. Great window blinds and walk-in shower. Easy access to the airport, and a park and fly option was available.2019-06-14"
"Clean room and polite, attentive hotel staff.2022-12-31"
"Great hotel with friendly, helpful personnel.2018-05-17"
"Close to restaurants and stores. I stayed at this hotel for 2 nights. The room and pool were nice, but we were told the 3rd floor was pet-free and saw a woman on our floor with her dog. I also didn't like seeing some guests trying to barter for their room costs at the front desk.2016-06-23"
"I heard noisy children and parents screaming at them. I didn't appreciate the drama.2023-02-23"
"This hotel was a great choice. The staff was friendly and had fantastic attitudes.2022-06-18"
"We arrived late, but the hotel clerk was pleasant and helpful; she answered all our questions. We slept well and had a delicious breakfast before checkout. This is a pleasant place to stay.2019-03-13"
"Our room was clean and well-equipped. Plenty of outlets and charging locations for electronics. The hotel staff was cheerful, pleasant, and professional. Breakfast was well-stocked and had a nice selection. Great place to stay.2023-04-24"
"Good location. The hotel was clean and comfortable, and the staff was friendly and helpful. Definitely stay here.2018-07-16"
"The hotel room was comfortable and clean. The breakfast buffet was OK. Stay here.2018-05-23"
"The AC didn't keep the room cool at night. I had to go to the front desk to get soap. The breakfast buffet wasn't the same as pre-Covid. We've noticed a deterioration in this hotel chain in recent years.2021-09-01"
"The room was good-sized, nice, and clean. The staff was friendly.2021-04-11"
"We had no problem with our hotel stay.2017-10-02"
"This motel was so disgusting that I didn't stay. It reeked of smoke, the bedding was dirty, and there was a thick layer of dust on everything. The toilet ran. Don't stay here.2022-10-05"
"Easy access to the expressway, and there were stores and restaurants within walking distance. Not too noisy since it was a quarter mile off 28th Street. The room was clean and comfortable, and the L-shaped desk that allowed me to complete my Christmas correspondence was a real bonus. The motel clerk was kind and professional, and made changes to accommodate our request for a 1st floor room. 2019-12-03"
"This motel is a dump. The room smelled nasty, and there were cigarette burns on the comforter. The manager was argumentative and not a big help. Awful experience. Don't stay here.2016-03-10"
"Close to the airport, and the price was great. The hotel room was clean and had everything we needed. The staff was pleasant and helpful. Nice place to stay.2022-07-11"
"The hotel wasn't in downtown, but it was close enough to warrant a stay. Good value. Everything was super clean and well-maintained. The employees were helpful and friendly. 2015-11-03"
"Our hotel room needed vacuuming, and it was damp and musty since it was by the pool. The bathroom floor wasn't clean, and there was mold on the bathtub and around the exhaust fan. On a positive note, breakfast was great.2016-08-09"
"Hotel was clean and well-kept in every way. I had a wonderful stay.2015-03-17"
"The room was clean and comfortable, and I was surprised by how nice and clean it was since it was dog friendly. The hotel staff was pleasant and helpful.2019-08-27"
"The hotel was kind of dated, but it was comfortable. Not a bad place; I'm staying again next week.2018-11-18"
"The hotel room was clean and comfortable, but the toilets were low. Cordial staff and nice breakfast.2018-07-09"
