"The hotel clerk was the most helpful person I've ever met. Any issue we had, she handled with care and poise. The restaurant messed up our order.2019-08-14"

"The AC in the hotel room was difficult to operate, and the Internet connection didn't work. Stay somewhere else.2017-07-25"

"Nice, well-kept hotel. Wish the little cafe downstairs were open later in the day. I recommend staying here.2015-07-07"

"Convenient to Mt. Sinai Hospital. The room was clean and the bedding was nice, but the lighting was poor and the bathtub didn't drain well when we showered. I loved the infused water in the hotel lobby, and there was an exercise room and on-site restaurant. This place was fine for our purposes.2019-11-16"

"Convenient to shops and restaurants. The hotel was nicely renovated. No fridge or microwave in the room. The staff was friendly.2016-07-29"

"Connected to the mall. Upscale hotel with a guarded gate. I've stayed here before, and it's normally a nice place. But this time the water was shut off and I couldn't flush the toilet. 2015-12-12"

"Great experience. Close to The Preakness Stakes. The room was clean, and the hotel staff was accommodating. The nearby village was convenient.2019-05-21"

"The hotel was bright and clean, and the staff was pleasant and accommodating. The only problem was that I called before arriving, and no one answered the phone. I recommend staying here.2019-04-10"

"Walk to the Lyric Opera House. The motel seemed overpriced. My room was dark, and the window looked out at a brick wall. The furniture needed serious repairs. The check-in clerk was helpful if I asked a specific question, but didn't offer any information. The valets were nice, polite, and helpful; one even gave me directions to my show venue. An OK place to stay, but I wouldn't stay for more than a night.2016-04-19"

"I really enjoyed our stay at this hotel.2015-07-09"

"The hotel was close to the hospital.2021-12-13"

"The hotel was within walking distance of Johns Hopkins. Stay here.2021-01-10"

"The hotel was affordable, and the employees were friendly, polite, and made me feel welcome. It's a pleasure to recommend staying here.2020-02-13"

"The hotel had been renovated and updated, and the accommodations were really nice. Dining was a bit pricey.2023-08-21"

"Walk to everything, including a great grocery store, Street Market, and there was a bus stop a block away. The room was clean, and the bed was the most comfortable hotel bed I've ever slept on. The staff was helpful. We felt like we were at home and extended our stay, then took the shuttle to the airport. We were pleased with our stay.2016-01-12"

"I loved having a kitchen in my suite, but the window shade was broken; it made the room look shabby. The hotel clerk tried to fix it, but it needs to be replaced.2021-05-10"

"The hotel was convenient to Mercy Hospital. The staff was friendly and helpful.2020-09-16"

"I loved the room and the front desk staff. Highly recommend this hotel.2015-04-20"

"An OK place to stay in the historic part of town. Convenient to the Baltimore-Penn Amtrak station. The rates were reasonable. The hotel room was quite clean, but the heater didn't work and there was no sign to indicate that the wall switch had to be turned on. The front desk clerks were nice and helpful.2020-01-06"

"Good hotel stay. The room was quite small, and there was no green space for dogs. I didn't feel particularly safe walking in the neighborhood. The staff was friendly and helpful.2018-08-29"

"Located in a very urban area. Clean hotel. The room was small but cozy, and the employees were wonderful.2017-06-01"

"The hotel needed to be upgraded. No property information or restaurant guide in the room. Find another place to stay.2021-07-26"

"The hotel was new and clean, but the vending machines didn't work.2019-06-19"

"Excellent hotel with good customer service. The room was comfortable. Poor wireless Internet access, especially in the evening. The fee included shuttle service, unlimited access to tea, coffee, and water in the lobby, and complimentary breakfast. The gym was nice, and there was a 7-Eleven store on the 1st floor.2015-10-23"

"The hotel was pleasant and quiet, but the entrance was confusing and not easily identified. The check-in clerk was helpful, and the breakfast buffet was good. Park across the street at the lot that says Hippodrome Parking.2023-03-21"

"The hotel was clean and comfortable.2017-05-17"

"Reasonable rates. The hotel had immeasurable charm. The staff was friendly and helpful, and valet service couldn't have been nicer. The exercise room was enjoyable. I especially liked the restaurant, which was clean and inviting.2015-06-29"

"Neighborhood was a little scary - a grand old hotel - great breakfast.2012-06-01"

"The hotel room was nice and spacious, and the staff was accommodating. They went out of their way to get transportation for us. Breakfast was a plus. Good place to stay.2015-12-21"

"The front desk staff was helpful and friendly, and the valet assistant was very polite. I'd recommend this hotel to anyone.2015-04-07"

"The hotel room was clean and large, with a fridge and microwave. The rates were affordable. All the employees were friendly.2022-04-28"

"Nice, safe environment, but hotel guests left their trash outside their rooms in the hallway, so we smelled trash every time we left the room. Good place to stay other than that.2022-01-03"

"The hotel was cute, but the blankets on my bed were stained. The coffee bar and Reflate bar weren't open.2022-03-24"

"Nice hotel for the price. The room was pleasant, with minimal furniture and a great bathroom. I was quite satisfied.2019-04-01"

"The room was nice, but the open shower left the bathroom floor quite wet. No fridge in the room. We heard some street noise since the hotel is close to the Inner Harbor. Check-in was great, and the clerk gave us tips about restaurants and places of interest. We had a pleasant, comfortable stay.2018-12-11"

"Good hotel. All the employees were helpful.2019-09-14"

"The hotel was beautiful, and the room was clean and comfortable. The staff was cheerful, helpful, and warm. Parking was expensive, but other than that, this is a great place to stay.2018-04-24"

"The shower didn't have a door, and the hotel only had one elevator.2018-04-04"

"This hotel was a welcoming place to stay.2023-08-03"

"This hotel was as good as it gets. The front desk clerk was fantastic and made my family feel welcome. We'll definitely stay here again and recommend it.2021-12-31"

"If the TV were any smaller, we would've needed binoculars. Minimal channel selection. No free WiFi. Find another hotel.2021-06-22"

"Great rates and close to many attractions. The hotel was clean and extremely safe. Walk to many restaurants and activities.2021-10-31"

"I had a pleasant stay. The hotel and room were nice, and the staff was courteous. Stay here.2020-01-13"

"Nice hotel and staff. Didn't like the Fox News in the lobby and restaurant.2019-12-15"

"We were disappointed that the hotel put our group in rooms on different floors.2016-06-09"

"OK room, but there was a big hole by the drain in the shower. The hotel bar was pricey, as was the room rate.2015-08-25"

"Doorman greeted us when we arrived. Bellhop got our luggage and told me where to park before escorting us to our room. Entire staff from beginning to end was pleasant and helpful, but we were told restaurants were open when they were actually closed.2015-01-21"

"A wonderful hotel experience.2015-10-06"

"The hotel was nice and clean, and the staff was accommodating. You won't be disappointed.2021-06-16"

"Great experience. The hotel was convenient to the ball game. The clerks and housekeepers were friendly and made sure we had everything we needed. The breakfast buffet had fresh juice. Worth a stay.2019-08-26"

"The hotel was a short, safe walk to UMMC. The employees were kind and caring and asked how our seriously ill relative was. The entire staff was friendly and helpful. Great breakfast with many options. This is a top-notch place to stay.2018-07-23"

"Not worth the price. The hotel setting wasn't comfortable. No coffee or tea in my room, and no bottled water or toiletries. I had to go to the front desk to ask for supplies. The Bistro was closed due to an event, so I had to go out to eat. 2023-07-28"

"The hotel was clean and conveniently located. The employees were friendly, courteous, and helpful.2022-02-07"

"The hotel room was large and had great beds. The customer service was phenomenal; the staff went above and beyond to make me feel welcome and to meet my needs. Excellent food and beverage service. Book it.2019-11-28"

"The hotel was fine. No exhaust fan in the bathroom, so it was steamy after showering. Excellent front desk and parking garage service.2018-02-26"