"The hotel room wasn't that clean; it was dusty, and the corners of the bathroom weren't clean. The thermostat was set to 77, so it was too warm. Improvements were shabby. I couldn't access the WiFi for a day and a half. The front desk clerk was unable to resolve the problem, and the manager never contacted me as promised. This place needs some maintenance.2019-12-29"
"The hotel was undergoing renovation and smelled like paint, glue, and new carpet. We wouldn't have stayed if we'd known. No mirror in the room. The heater was dusty, dirty, and smelled bad, and we could smell cigarette smoke from the room next door. Housekeeping didn't clean our room. There was nowhere to hang towels. Look for another place to stay.2015-12-22"
"Minimal accommodations, but the hotel was clean. I had a room with mobility access, but there was no bath mat in the tub. The room phone wasn't connected, and there were no instructions for using it.2022-04-25"
"Good experience. Someone upstairs was partying, but it was eventually quiet. Stay at this hotel.2021-09-13"
"Easy to access from the interstate. We were given the wrong room number by the hotel clerk and ended up trying to enter someone else's room. Our room was tiny and smelled like smoke and deodorizer. It was clean, but the toilet was worn and chipped. Friendly staff and quick check-in and checkout. Breakfast was good.2019-04-01"
"Nice place to stay. The two hotel clerks were absolutely great.2020-07-16"
"An awesome hotel.2016-08-24"
"I booked a pet-friendly smoking room at this hotel. The 1st room smelled so bad that we asked to change rooms. The 2nd room wasn't much better; all my clothes picked up the odor.2016-01-23"
"The hotel was shabby around the edges. No exhaust fan in the bathroom, and the light over the sink didn't always work. On a positive note, the coffee was great.2022-09-26"
"Good location. The hotel room was nice. I had a great stay.2022-03-30"
"We weren't informed that because of Covid, the hotel didn't provide daily housekeeping. We had to go to the lobby for every item we needed, like towels, soap, coffee, and toilet paper. Our key cards seldom worked, requiring another trip to the lobby.2021-05-25"
"Easy to find. The hotel room was clean, and the staff was friendly. Good breakfast. Appreciated the comfortable seating outdoors. Highly recommend.2016-08-02"
"Great hotel and staff. They treated us like family. The room was clean and bright, as were the lobby and breakfast area. Breakfast was much better than the typical continental breakfast. Don't hesitate to stay here.2016-06-27"
"Great staff; the hotel clerks were exceptionally helpful and friendly, and even the maintenance worker provided good directions. I highly recommend staying here.2016-06-07"
"Everything was good. The hotel was well-maintained, and the staff was friendly. Stay here.2021-11-21"
"The staff was extremely friendly, and the accommodations met my expectations. Stay at this hotel.2020-12-20"
"The hotel was being renovated and was quite a mess. The printer in the business center didn't work, so I couldn't print out my boarding passes. No newspapers were available, and the young front desk clerks needed more training. The cookies were good, but I don't recommend staying here.2019-04-09"
Budget, smoke-free, all-suite, extended-stay hotel
Near I-64
4 floors, 124 suites
No swimming pool
Kitchen in every suite
Free WiFi
Free parking
Pet friendly hotel
More > - allows dogs up to 80 pounds only, 2 dogs per suite - $70 pet fee if staying 7 nights or more - $50 pet fee if staying fewer than 7 nights. - Oct 2020 < Less
Note: Some WoodSpring Suites charge a weekly rate, even if you stay just one night.
"The hotel room was clean and quiet, but the mattress was hard. The towels were soft. No housekeeping unless requested.2023-03-30"
"A nice, clean hotel, and most of the employees were friendly. We were disappointed that the pool was closed for renovation, and the staff said rollaway beds could only be put in certain rooms. 2023-03-05"
"Our hotel room wasn't ready when we arrived at 4:10 PM, and we were told it would be another 45 minutes. The clerk did walk my mother to the room while I ran out and got us food. The room was nice, and breakfast was wonderful.2018-11-21"
Budget, smoke-free, all-suite, extended-stay hotel
Near I-64
3 floors, 100 studio suites - elevator
Outdoor swimming pool open in summer Exercise room
Kitchen in every suite
Free continental breakfast
Free WiFi
Free parking
Pet friendly hotel
More > - allows up to medium-sized pets only, 2 pets per room - $25 per night fee for each pet - $150 maximum per stay pet fee. - Apr 2019 < Less
"Good location. The bed was comfortable, and there was plenty of hot water. The employees were polite. Poor breakfast, though; needed healthier options. Surrounding restaurants were pricey. Bring your own food to cook.2023-06-04"
"There was hair in the sink and bathtub. The staff wasn't friendly. Consider other hotels.2018-07-19"
Midscale, smoke-free, all-suite, extended-stay hotel
In east Louisville - near I-64 at I-265
3 floors, 78 suites - elevator
No swimming pool
Exercise room
Kitchen in every suite
Free continental breakfast
Free WiFi
Free parking
Pet friendly hotel
More > - allows dogs up to 75 pounds only, 2 dogs per suite - $50 pet fee for 1st night - $10 fee for each night thereafter for each dog. - Jan 2021 < Less
"An excellent experience. The suite was clean and comfortable, and was everything I wanted and more. The hotel staff was friendly. Awesome breakfast buffet. You won't be disappointed.2017-08-15"
"The hotel was clean and comfortable. There were no bright lights shining in my room, so I had a peaceful sleep. I'd stay again and recommend it to others.2016-03-08"
"Close to I-64 and restaurants, grocery stores, liquor stores, and attractions. The room was spacious and immaculate and had a separate living area with a sofa. The mattresses were comfortable. I loved having a fridge and access to a microwave, dishes, and silverware on the main floor. The hotel staff was wonderful, caring, and professional. Be prepared to enjoy your stay.2018-01-08"
"The room was nice and clean, and the hotel staff was pleasant and helpful. Great place to stay.2015-08-14"
"Hotel was clean and nice. Employees were friendly and accommodating. Appreciated the continental breakfast, small bar, and the any time menu. Although not extensive, the food was good and it was enough for me. Enjoyed my short stay.2015-02-05"
