"The room was quiet, and the beds were comfortable. I couldn't pull the blinds shut to block out the early morning sun. The hotel clerks were polite when I checked in late after a concert at Riverbend.2019-08-24"
"Good location. The hotel was clean, and the employees were nice. Our housekeeper was exceptionally friendly and went out of her way to make our stay comfortable. I highly recommend staying here.2018-04-23"
"The hotel was clean and up-to-date and the room was nice, but the housekeepers were extremely noisy in the morning. The staff was friendly and efficient. The parking lot was full, so we had to park in a neighboring lot. Worst of all, the pool was closed due to construction, and we weren't informed before we arrived. The ice machine on our floor was out of order.2018-03-13"
"Great location and amenities, but horrible customer service. The hotel was unorganized and understaffed on a busy weekend.2021-08-11"
"Clean hotel and room. Convenient to Cincinnati.2021-07-26"
"Not a good value. The hotel room was noisy, and housekeeping didn't clean the rooms or check to see if we needed anything because of Covid. The bag breakfast was a disgrace. I definitely won't be back.2020-06-15"
"The room was too small, and there was only 1 chair. Not enough linens provided. The sliding door in the bathroom didn't close all the way. The pool was over-chlorinated, and there were no towels in the pool area. I don't recommend this hotel.2022-04-13"
"The room was small, but the hotel clerks were friendly.2021-09-09"
"The staff was friendly, and check-in was easy. Pets were quite welcome. No microwave in the room, but there was one down the hall. The only issue was the dirty coffee maker. The room itself was clean. I recommend this hotel.2021-02-23"
"The room was good-sized, and I liked the design. The fridge was too small, though. Easy check-in and checkout, and the hotel clerk was nice. I'll stay here again.2017-12-19"
"Great hotel room and breakfast. The staff was nice. Stay here.2016-10-04"
"Nice room with comfortable beds and good amenities. The hotel clerks were friendly, and breakfast was delicious. Worth a stay if you're going to Newport or Coney.2016-06-16"
"The high rates were definitely for the view. The hotel itself needed updating. The bathroom didn't smell clean. The staff was friendly. Breakfast was cold.2021-08-22"
"Good hotel, but not a good value.2017-10-20"
"Walk over the bridge to Cincinnati. Quality free cocktails and snacks in the evening, and the hotel provided a complimentary made-to-order breakfast.2017-05-11"
"The hotel was connected to the convention center. Great room. The staff was pleasant and helpful. The only problem was that the restaurant was disorganized, and the staff wasn't prepared for the crowd.2018-01-15"
"The customer service at this hotel was absolutely terrible.2018-01-15"
"Nice experience. The linens were stained and the faucet leaked, but the hotel staff was friendly and helpful. Expect a good stay.2021-05-23"
"The room was dirty, and the bathroom floor was sticky. I called the front desk and asked to have the floor mopped, but no one ever came. Breakfast was a to-go bag. Don't stay at this hotel.2021-03-15"
"Nice hotel for the price. Clean, updated room. The beds were comfortable and had plenty of pillows, and the bathroom was exceptionally clean. The only negative was the people sitting on the outside stairs to smoke. We asked for a late checkout, and were bothered 3 times by people wanting to see if we were still there. If you're looking for a quality room for an affordable rate, this is a great choice.2021-07-14"
"This hotel wasn't the nicest place to stay, and it seemed overpriced. There was dog hair all over the room. The shower and shower curtain were dirty, and the toilet wasn't bolted to the floor. Don't stay here.2017-05-09"
"The hotel was located in a run-down area, and is run by very frugal management. The room had a microwave and fridge. No blanket on the bed, and no extra toilet paper provided. Paint was peeling off the shower walls. Nice, clean outdoor pool. The only working ice machine sat in an inch of standing water. No water available in the vending machine. Continental breakfast wasn't edible, and no coffee condiments were available.2015-09-08"
"The bagged breakfast was unacceptable. There was a restaurant across the street, so the hotel could have given guests dining vouchers. We had to pay a deposit for our room with a whirlpool.2020-08-29"
"An excellent experience. Great central location. The hotel was clean and modern, and the service was efficient.2017-10-16"
"Close to I-75 and the Ohio River, and there were plenty of restaurants nearby. The hotel was clean, quiet, and comfortable. Good parking. 2017-07-29"
"The hotel was missing basic amenities. The beds were too soft, and we found a previous guest's pants in the closet. No exhaust fan or make-up mirror in the bathroom. We felt that the rates were too high due to a concert event in town.2019-07-30"
"The hotel was conveniently located, and the room, bed, and pillows were comfortable. Great breakfast options. 2015-11-19"
"The hotel staff was pleasant and helpful.2019-04-29"
"Close to restaurants and reasonably priced. The hotel was nice and clean, and the bed was comfortable. We appreciated that the room was cool when we arrived. All the employees were pleasant and friendly. We'd definitely stay here again.2018-06-24"
"The hotel room was quiet despite being close to the freeway. The continental breakfast and coffee were lacking in quality.2017-10-25"
"Great experience. The location was convenient, and the hotel employees at the front desk and bar were cordial. The only breakfast option wasn't what we wanted. Enjoy the rooftop bar and the views.2019-07-10"
"This hotel was worth the price and an excellent choice if you're going to a game or event at the riverfront. Everything was clean, and the staff was extremely accommodating. We enjoyed the rooftop patio.2018-06-16"
"The hotel was clean and convenient to all the popular spots in town. The room was clean, and the employees were friendly.2022-10-17"
"Good experience. The hotel room was modern and comfortable, and we had a great view of the river. All the employees we spoke with were courteous. We were able to check our bikes and panniers in before check-in time while we explored the city.2021-07-05"
"The hotel room was nice and clean, and the staff was friendly and helpful. We enjoyed our stay.2018-08-04"
