"The hotel room was disgusting. The curtains were two different sizes, and the windowsills were dirty. The bedsheet was stained. There was some sort of goo running down the bathroom door. I told the front desk clerk, but nothing was done about the problems. The housekeeper only left 1 towel. The manager was nice and apologetic, and gave me a bit of a refund. The pool was tiny. I wouldn't recommend staying here.2019-04-20"
"The room was clean, and the hotel clerk was friendly.2016-07-24"
"Convenient to Universal Studio Theme Park. We enjoyed our hotel stay. It was quiet in the evenings, and we slept well. The staff was friendly and courteous. 2016-07-18"
"Perfect location if you're visiting Universal, but it was quite a way from the airport. We stayed at this hotel for a week. The room was comfortable, and the service was excellent. Good restaurant, especially the breakfast buffet and happy house. We'd stay again.2018-08-10"
"Great location. The hotel was pricey, but the room was nice and the service was wonderful. It was great to be able to walk to the park.2018-01-01"
"The staff was friendly, and I loved the bartender at the pool. Everything was great; I recommend this hotel.2017-08-11"
"This hotel was perfect. Close to Universal Studios, so a shuttle wasn't necessary.2022-06-19"
"Right outside Universal Studios. The hotel was nothing special. The decor was outdated, and the rates were too pricey for the quality.2016-06-18"
"There was an event in the hotel parking lot that included blasting music until 10 PM. I just wanted a nice room for sleeping and relaxing, so I don't think I got what I paid for.2016-05-16"
"I loved staying at this hotel. Everything was comfortable and clean, and all the employees were super welcoming to us and our small dogs. The restaurant was awesome. Be aware that some of the rooms have white slump block walls.2019-01-20"
"This was our 2nd stay at this hotel, and it was even better than last time. The beds were like heaven. The staff was professional, but still warm, helpful, and friendly. You won't be sorry if you stay here.2015-05-11"
"Great location. The hotel room had a comfortable bed and pillows. Good coffee machine at the continental breakfast.2020-01-30"
"The room was perfect, and the hotel staff was pleasant. I was disappointed that there was no orange juice at breakfast, though. Enjoy the pleasant atmosphere.2019-01-14"
"Safe location and affordable rates. The room was really clean, and the bed was comfortable. Good customer service. There was a great Mexican restaurant across the street.2018-12-29"
"The front desk clerk was helpful, but the valet was rude. No shuttle to Universal Studios, and parking was expensive. This hotel was overrated.2015-02-19"
"The motel room was clean. My stay went well.2018-05-20"
"There was no hot water for showers for 3 hours. I called the front desk, and the motel clerk said there was a sign there telling guests; I never saw it.2016-01-13"
"The soundproofing was poor, and the housekeeping station was right next to our room. The staff never returned my call to the front desk. The pool was the best thing about this hotel.2022-10-24"
"Good experience. The hotel was in a busy area, but we had a nice stay.2017-09-14"
"I had a good stay at this hotel. Ask for a room away from the street noise.2016-12-20"
"Walk to local amenities. Nice hotel. Our room was clean, and housekeeping was great. The staff was helpful and hospitable. It was convenient having a personal assistant assigned to us and being able to text for anything you need. The complimentary breakfast was a great bonus.2016-02-25"
"Good motel. Strange TV channels, though, and no local L.A. news stations. The front desk clerks were helpful and friendly, and the housekeepers were friendly and helped me adjust the AC. Good breakfast. Stay here.2022-10-28"
"I was pleased. The motel clerks were helpful, and breakfast was nice.2019-10-22"
"The motel was in a bad part of town. The beds were uncomfortable. Every swimmer in my family had a rash after swimming in the saltwater pool. No protein at breakfast.2017-05-30"
"Ideal location. The motel was well-run but dated. One electrical outlet was dead, so we had to use extension cords for lights and appliances. Housekeeping was above average. Go for it, but expect the stay to suit the cost.2015-12-03"
"Not the best motel. Don't stay too long.2023-03-14"
"Close to Porto's Bakery, and just a 5-minute drive from Hollywood Burbank Airport. The motel needed a lot of upgrading, including new carpeting. Fresh towels were provided daily.2022-10-11"
"Good motel, but a ways away from Universal. The front desk clerk was nice and tried to answer all my questions.2017-07-22"
