"The hotel was clean and comfortable; we felt safe and secure. Definitely stay here, and utilize the affordable park and fly option.2019-04-05"
"I loved staying at this hotel. The room was clean, the staff was friendly and helpful, and breakfast was great.2018-12-05"
"Great place to stay before flying out in the morning. Good value. I appreciated the 24/7 shuttle service and park and fly option. The hotel room was comfortable and quiet, but the mattress was so firm that I didn't sleep well.2018-11-24"
"Good location. The hotel room was pleasant, clean, and quiet, and the bed was great. Valet parking was available, and there was self-parking available nearby. I had a comfortable stay.2019-09-03"
"The room was clean and spacious, but there were no luggage stands. Needed more counter space and better lighting in the bathroom. The employees were pleasant and helpful. No complimentary breakfast, but free water was available. The rates were high, and the hotel charged for parking.2017-09-26"
"Convenient downtown location. The hotel room was clean but very small. Nice staff. The pool room was small but did the trick. No continental breakfast. Not the best choice if you have kids.2016-07-02"
"We got to the hotel at 3 PM, but the room wasn't ready until 4. We never got a call when it was ready. There was only one clerk on duty, the check-in line was long, and she was less than friendly. The bedding smelled like mildew. None of the hotel clerks looked up from the computer or greeted us nicely. The only good part of our stay was the super-friendly and efficient shuttle driver. Find another place to stay.2022-07-20"
"The hotel was clean, quiet, and nicely refurbished. Ample parking and convenient shuttle service.2021-08-25"
"The hotel room was spacious. I loved the art deco style, and I can't say enough about the customer service. All the employees were so helpful. There was a shuttle to and from events.2021-08-24"
"A beautiful hotel with reasonable rates. The staff was polite and personable, and breakfast was delicious. Great experience.2017-07-10"
"I really liked the old-style building, and the hotel staff was friendly. It did get a little noisy in the morning because of the cafe, which had good food.2016-01-06"
"Great location and top-notch accommodations. A little pricey during Summerfest. The hotel was a bit old and had some quirks, but I liked the old architecture and character. The room was really nice. If you're looking for a modern hotel, look elsewhere.2015-07-09"
"Close to the Harley Davidson Museum and the river. The hotel was sleek, industrial, and edgy, with a nod to the historic Third Ward. Nice decor and finishes. The room was comfortable and well-stocked with snacks and beverages. Friendly, welcoming staff. Valet parking was a must, and well worth it. We'll stay again.2017-07-11"
"This was one of the best hotels we've stayed in. The valet greeted us at the front door, took care of our car, and answered our questions with ease. The front desk clerk was delightful, helpful, and let us check in early. Great meals, and the servers were wonderful. We forgot toothpaste and were able to get some at the front desk. This hotel is a must-stay.2016-07-13"
"The hotel was clean and pet friendly; no issues with leaving our pup in the room for short periods of time. Wonderful staff. Breakfast wasn't great, but we weren't there for the food. Be prepared to tip the valet. I'd definitely stay again.2023-01-02"
"Good location. This hotel was worth every penny. The lobby was beautiful, the room was wonderful, and there was a great bar with a view. Stay here.2019-07-09"
"We arrived at 2:40, and check-in was at 3 PM. Our room wasn't ready until almost 5 PM, which was completely unacceptable. When I checked for the 5th time, we were offered a room that wasn't on the club floor but with the privileges. Wish they'd offered this at check-in time. The room itself was nice, but the bathroom wasn't that clean.2018-07-08"
"Everything was top-notch. Stay at this hotel.2016-09-09"
"The hotel was clean but still seemed dirty. Worth a stay if you just need a cheap place in the city, but it wasn't comfortable and didn't have extras.2020-06-21"
"Close to the Harley Davidson Museum, the airport, and the Pottawanomee Casino. The hotel was easy to access from the highway. A no-frills, economical place, but it was clean and the units were being updated. The bed was comfortable. There was a wonderful attached restaurant.2019-04-19"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.