"I've stayed at this hotel before and was happy, but it's gone downhill since then. The sofa felt slimy, like something had been sprayed on it but hadn't dried. The microwave didn't work, and I finally realized it wasn't plugged in. The TV and dresser were dusty. A large group took over the pool all night, and the whirlpool was covered. The towels had hair on them and didn't look clean. Don't stay here.2022-07-21"
"Easy access to major highways, stores, and restaurants. I was impressed with the room size, layout, and furnishings. The hotel employees were helpful and caring. The pool was heated and well-maintained.2019-05-02"
"The hotel room was dark, dingy, and a little dirty. The carpet seemed filthy. The front desk clerk seemed friendly enough. Not worth the higher weekend rates.2016-03-16"
"Quiet, reasonably priced hotel. Several restaurants and retail establishments nearby. The beds and linens were comfortable. Pleasant personnel, but they weren't helpful with directions to a local music festival. I'd stay here again without a doubt.2015-07-30"
"I had fun at the comedy club, and the hotel was close to the lake. The whirlpool wasn't hot, though.2019-08-26"
"The hotel charged my credit card a $100 incidentals fee, and the money wasn't returned to my account for 3 or 4 days.2019-03-30"
"The 1st room smelled like gas or chemicals, so we moved to another room. The hotel clerk was friendly but not well-informed, and couldn't give me directions to UW Parkside just a few miles away.2015-06-08"
"The hotel was quiet, and the room was great. Easy check-in. Breakfast was cold and all carbs.2021-03-17"
"An excellent experience. The hotel was clean, and the employees were so friendly. Stay here.2017-05-19"
"Our hotel room had 3 comfortable beds. The housekeeper took our used towels, but didn't leave replacements, so we had to call to have some brought to us. Had a hot breakfast, but some items ran out early. There were only 5 tables in the eating area, and they weren't kept clean. You get what you pay for.2015-09-26"
"Nice room for the price. Bathroom smelled like smoke. Staff was accommodating. Good hotel stay.2015-02-11"
"The hotel room was clean, and the staff was courteous.2019-08-13"
"Perfect location near wonderful stores, good restaurants, and Great America. Reasonable rates and worth every penny. The hotel was quiet and clean, and the room met all my needs. The staff was friendly and accommodating. The breakfast was free, hot, and better than at some sit-down restaurants. We enjoyed our stay so much that we extended it.2018-06-12"
"A decent hotel. It was clean but a little dated, and the room had a slight odor. The pool was clean. Minimal breakfast in a crowded eating area. No issues, though. I recommend staying here.2018-04-25"
"Nice location near the mall, Adventure Park Six Flags, and restaurants. Good experience other than having to go to the front desk twice because we didn't get the right room. You'll enjoy your stay at this hotel.2017-10-08"
"The hotel seemed a little overpriced, but the area was nice and not too far from the base. The employees were friendly, and breakfast was good.2017-09-19"
"My hotel room looked like it hadn't been cleaned. One of the bed comforters was dirty, along with 2 of the towels. The bathtub wasn't clean, and the floor mat was stained. Dirt stuck to my foot as soon as I took off my sandals. I asked for a room change, but no other rooms were available. No housekeeping, so I had to go to the front desk for everything; I was given a broom, rag, and spray bottle to clean myself. I killed 2 spiders and a gnat.2021-08-15"
"Nice place to stay. The hotel was great, and the staff was friendly. The only thing missing was breakfast.2019-11-05"
"This hotel is a great choice. The front desk clerk was so polite, and she went above and beyond to ensure that we were happy with our stay.2018-10-29"
"I had a good stay. The rates were affordable, and the room was nice. I did hear noise from surrounding rooms, though.2018-03-22"
"The hotel was clean, but the non-renovated section was run-down. The service was exceptional. Ask for a room in the renovated area.2018-01-22"
"The staff was friendly and accommodating. I highly recommend this hotel.2019-11-04"
"The hotel room was clean and quiet.2018-06-28"
"The hotel breakfast was within walking distance of stores and restaurants. The rates were reasonable. The room was clean and didn't have carpeting. Excellent housekeeping and helpful, pleasant front desk clerks. Breakfast left a lot to be desired.2018-06-26"
"The hotel was OK for a short stay. The room needed better lighting.2018-03-25"
"Cheap and close to the naval base. The clerk wasn't welcoming or friendly. I appreciated the 10% discount for breakfast at the restaurant across from the hotel. Housekeeping only came by at 6 AM and 9 AM; we were in both times, so our room didn't get serviced. 2018-01-16"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.