"The toilet overflowed, and the employee who came to fix it left the plunger. The toilet overflowed again the next day, and the hotel clerk implied that I should fix it myself before he eventually came and took care of it. I checked out, and when I returned, I was given the same room. A cheap stay.2017-03-29"
"The hotel exterior didn't look too good. There was a spider in my room, and the AC was set for just 61 degrees; it was too cold. 2016-09-12"
"The room was excellent, but I had to wait 5 minutes for a hotel clerk to appear. The morning coffee was horrible, and I was charged for the bagged breakfast.2020-08-19"
"The lobby and room were clean. The hotel staff was friendly, and the front desk clerk recommended a great restaurant a few doors down. We got a 1st floor room as requested.2017-11-13"
"About 30 minutes from Alpine Valley. Nice hotel, and it seemed to have been remodeled fairly recently. My "suite" barely qualified as a suite, but it was cheaper than most. The pool was open 24 hours a day. I'd stay again.2015-08-11"
"A pleasant hotel stay, but the beds were somewhat uncomfortable.2018-05-02"
"Walk to the college. The hotel looked great and was filled with iron and old timbers. I liked having a bathtub, but there were some hairs in it.The employees were pleasant. I'd definitely stay here again and recommend it.2018-03-16"
"The hotel employees were courteous and helpful. Our only complaint was that the sink lever made it hard to set the water to warm. Stay here.2017-11-02"
"The room was humid and smelled like smoke, so I had to run the AC. Even the carpet and chair upholstery felt damp. The toilet ran constantly. No coffee ready at breakfast both mornings of my stay, and very little food. I ended up going out to eat both mornings. Not a pleasant experience. Don't recommend this hotel.2015-10-20"
"Hotel was overpriced, and the employees were unfriendly. Don't recommend.2015-04-14"
"The hotel was nice and clean, and the staff was courteous. I wasn't able to get a handicap room as requested at check-in, and wasn't able to get in the bathtub. There was no seating in the room except a desk chair. The toiletries weren't replenished after the 1st day. Good place to stay, but ask ahead for a handicap room if you need one.2018-04-16"
"There were cigarette butts everywhere outside the hotel; it was disgusting.2015-04-06"
"The hotel was comfortable and clean. Ask for a room away from the noisy front desk area.2018-11-18"
"Good experience. The hotel was pet friendly, the room was quite nice and clean, and the staff was friendly. Wonderful breakfast, too. I highly recommend staying here.2018-07-26"
"Good rates. The hotel room was always too hot or too cold. The bed was comfortable, but ask for a room in the back of the building since there's a lot of traffic noise in front. Bring your own kitchen amenities; there was no dish detergent, no sink stopper, no salt and pepper or hot pads. The staff was friendly.2016-10-16"
"A total dump. I had to kick the room door to get it open. The AC barely worked, and I never got the wake-up call I requested. The stairs and hallways were hot and stuffy. Don't stay at this hotel.2018-09-01"
"OK hotel for the price. I heard noise from the guests upstairs, and saw roaches. The 1st room smelled strongly of smoke, so I was moved to another room. It was clean, comfortable, and everything worked properly.2015-05-05"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.