"The room was clean, and the bed was so comfortable I wanted to take it home. The staff was awesome and gave us an upgrade to a beautiful room on the river side. You'll love this hotel.2018-02-08"
"Convenient to Howard Amon Park and other businesses. The only chair in the hotel room was an uncomfortable desk chair. Only one coffee pouch provided. Everything else went smoothly. Good food at the restaurant, but the service was slow. Breakfast wasn't free.2015-09-08"
"The hotel was easy to access and convenient to TRAC Center in Pasco. The room was comfortable and well-maintained. There was only one mirror in the bathroom.2016-05-25"
"An over-priced, low-end hotel. The room was clean, but smelled of disinfectant. The bed was OK. The plumbing was noisy. I had to wait in line for 40 minutes to check in at 9 PM because of understaffing. Avoid this place.2022-06-13"
"The hotel room was clean, the staff was friendly, and breakfast was OK.2019-10-23"
"My stay was fine. The hotel was clean and comfortable, and the rates were reasonable. Excellent breakfast choices. Book it.2018-09-19"
"Good experience. The hotel was clean, and the staff was friendly and helpful. The lobby was crowded and busy, especially during breakfast; space was limited and it was hectic. An elevator was being installed during my stay.2017-05-16"
"The hotel was clean, the staff was friendly, and breakfast was good. Nice place to stay with all the comforts of home. I enjoyed the pool and breakfast.2017-05-30"
"Everything was clean. I loved the room and would definitely stay at this hotel again.2016-02-18"
"Nice hotel for the price. It was clean and modern. The only issue we had was that the fire alarm went off and we were on the 3rd floor; my husband has mobility issues, and the elevator was closed. Other than that, we had a good stay.2017-10-08"
"We always stay at this hotel when we attend concerts at Toyota Center. It's comfortable and convenient, and as always, the service was friendly and we were welcomed with a smile. It's a family-friendly place.2023-04-17"
"The hotel staff was rude. I didn't stay.2018-10-15"
"The hotel staff was great and patient with all our questions. Decent place to stay within walking distance of everything. I'd stay here again.2018-04-25"
"The hotel room was in excellent condition, and the employees were extremely helpful and pleasant. The restaurant food was good. I'll definitely stay here again and recommend it.2019-08-22"
"Good hotel, but there was no on-site restaurant.2015-12-27"
"The hotel room was clean and comfortable, and the employees were nice and helpful.2015-08-21"
"The hotel room was comfortable and room service was great, but housekeeping wasn't adequate. They skipped my room one day, and I never got a wastebasket for the bathroom despite requesting one.2017-08-11"
"The hotel needed maintenance. The room was marginal at best. The trim was removed from the kitchen counters, and part of the baseboard was hanging down on the floor. There was a coffee pot, but no coffee. Breakfast was nice, but the attendant forgot to turn on the hot plate, so the hot food was served cold. There area better options.2019-06-13"
"The 1st room had a broken TV, so we had to change rooms. There was only one hotel clerk, so check-in was slow; the clerk was efficient and extremely polite. The breakfast sausage was awful and wasn't real meat.2017-05-08"
"No screens on the windows in my hotel room. All the employees were nice and helpful. Good breakfast and coffee, and I liked the flavored creamer. Stay here; it's worth it.2016-11-07"
HotelGuides made it easy to choose a hotel based on how far we wanted to get that day. Also liked being able to see the interstate interchange on the map to determine how far off the highway each hotel was.
We know of no cities within 50 miles of Richland that have pet friendly hotels.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
