"I had a pleasant stay and recommend this hotel.2018-11-29"
"The hotel room had a great view, and the bed was comfortable. However, the water pressure in the shower was terrible, and the maintenance man said that was as good as it got. I was also disappointed that the pool was closed. The staff was courteous.2015-12-23"
"The hotel wasn't that clean, and some of the clientele seemed a little shady and didn't follow Covid safety precautions.2020-06-18"
"Our room smelled musty; the clerk apologized and sprayed it with deodorizer. The hotel staff was courteous, but there was no one at the front desk when we arrived. A maintenance worker passing by got the clerk for me. 2018-06-25"
"Reasonable rates. The check-in clerks were friendly, but one of our hotel rooms smelled like smoke. An OK place for budget-conscious travelers with pets.2016-12-16"
"The hotel was worth the price and better than I expected.2016-08-08"
"The bathroom wasn't ready when we arrived, and the shower curtain was in the sink. No washcloths provided. I saw 3 different types of bugs in the room. Didn't get our requested 5:30 AM wake-up call until 6:30 AM. Don't stay at this hotel.2016-06-20"
"Rates were reasonable - lamps in our room were missing the lightbulbs, and one lampshade had mold on it - no garbage cans - carpet was filthy - TV remote control didn't work, channels changed continuously, and when we turned down the volume, it went up - there were 5 of us, but we were only able to get 2 extra towels - front desk clerk said we couldn't move to another room - we were disappointed and don't recommend.2012-06-01"
"Clean, pet-friendly room. The hotel staff was warm and friendly. There was no oven in the kitchen, and I wanted to make my military son a real Thanksgiving dinner. One employee went out of her way to make sure my turkey was cooked in the hotel oven so we could have a real holiday. Great place to stay.2016-11-28"
"We really liked this hotel and had a wonderful stay. Rates were reasonable. The beds were comfortable. One of the TVs didn't work, but there were 3 in the suite. Our suite had more than enough room for all 5 of us. The staff was polite and friendly, and the breakfast buffet was good. A comfortable place to stay; highly recommend it.2016-04-10"
"The hotel was clean and organized and had everything I needed to be comfortable.2016-03-09"
"This hotel wasn't worth the price. The room needed a thorough cleaning. No fridge, and the heating and cooling system squealed terribly as it shut off. There was some painting underway, but a lot more maintenance was needed. The staff was courteous and helpful, but it didn't make up for the condition of the property.2019-12-21"
"Convenient to Colonial Williamsburg. The hotel room was clean, but the AC was loud. We were able to check in early.2019-05-30"
"The hotel was quiet and pet-friendly. Nice staff and easy check-in. There was plenty of parking.2018-03-27"
"Close to the historic district, Busch Gardens, and a lot of golf courses. The room was clean and pet-friendly, and the employees were helpful. I recommend this hotel.2015-04-06"
"The interstate was right outside our hotel room, so we heard a lot of traffic noise. Housekeeping knocked on our door twice on checkout day, even though we had the Do Not Disturb sign on the door and we checked out on time. Ask for a room away from the interstate.2019-03-07"
"Not far from local attractions, but not within walking distance of them or shops. The interior of the hotel was clean and recently remodeled. Great pool. Nice place to stay.2018-10-01"
"Our hotel room was functional but needed a lot of upgrades. The toilet didn't flush well. The heating and cooling unit stopped working; we had to unplug it and plug it back in to get it working again. The complimentary breakfast was as basic as can be.2019-05-14"
"The room was clean and decent. Not a 5-star hotel, but if you're looking for a reasonably priced room in a prime location, this is the place. Take advantage of the complimentary breakfast.2017-11-22"
"Good hotel for the price. The staff was helpful and accommodating. The continental breakfast was below average, and a sign advised that food couldn't be taken back to the rooms. There was an IHOP five minutes away.2017-06-30"
"The hotel was about 35 minutes from Fort Eustis. The beds were doubles. The staff was rude and unprofessional, and the pool closed at 9 PM sharp. Bring your own disposable dishes and toothpaste; the staff wouldn't provide them.2016-07-31"
"The location was quiet, and the room was clean. The hotel manager was nice, professional, and knowledgeable. Good service and food.2019-09-15"
"The hotel was easy to find. The room was clean, and the bed was extremely comfortable. Immaculate bathroom with quality towels. The employees were friendly and welcoming. Breakfast was hot and delicious, with a nice variety to choose from. Book without hesitation.2018-08-31"
"OK hotel, but the carpet was dirty and the blanket was stained. The bathroom door wouldn't stay open. Nice staff, but this place needs work.2016-05-31"
"We were able to bring our cat to the hotel, and as we requested, no one came in our room. The $25 per night pet fee seemed a bit excessive for a small pet. The room was nice, big, and clean, and the bed was comfortable. I liked having a thermostat. No fridge or microwave, which was inconvenient. The bathroom was updated. The employees were considerate and friendly, and breakfast was perfect for us.2015-12-22"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.