"The room was clean, but there was no hair dryer. The hotel clerk was asleep at the front desk at 3 PM and again at 8 AM. Look elsewhere.2021-05-18"
"I wasn't told that the hotel was being renovated.2021-03-22"
"I wasn't sure the bed linens were fresh. The night clerk was friendly. Average breakfast. An OK hotel if you just need a place to sleep, but I wouldn't rave about it to anyone.2017-10-22"
"A beautiful, clean hotel with great amenities. The staff was friendly. Stay here.2020-07-08"
"I wasn't pleased that our hotel room wasn't cleaned at all during our stay. The room was nice, but the floors weren't that clean. I don't think we'll be back.2020-06-10"
"The room and hallway weren't properly cleaned. The bedsheets smelled like food, but the replacement sheets I requested were stained. I refused them and finally got a clean set. Don't stay at this hotel.2015-09-22"
"Great location and service. The hotel room was clean, and the staff was friendly. The noise level wasn't high.2015-08-14"
"The hotel was clean, and the room and bed were fine, but the heater fan was so noisy it sounded like an airplane coming in the room.2022-03-12"
"Great hotel, especially if you're going to the Norfolk base. Ask for a room with a balcony overlooking the water.2019-05-20"
"Great customer service, but a horrible place to stay. Didn't feel safe walking in the neighborhood. The room was a disappointment, and we couldn't sleep because of the loud AC and noise from neighboring rooms. The curtains didn't adequately block out light. We'd planned to stay at this motel for six nights, but left after one.2015-10-06"
"Good location if you like the beach, but I got to the hotel late at night only to find a bed full of sand and lamps that didn't work. Clean sheets were brought to me, but I had to change the bed myself. The blinds were broken, so I woke up early due to bright light coming through the window.2015-09-24"
"Good location, but the hotel was dated. We were told renovations would begin in the summer. Nice, friendly front desk clerks. No food within walking distance.2021-06-03"
"Nice room, friendly hotel staff, and great amenities. The manager handled the few problems I had. Stay here.2018-04-07"
"Great location and rates. Close to the airport but quiet. The room was clean and comfortable, and the hotel staff was friendly and extremely helpful. I appreciated being able to check in early. I'd definitely stay here again.2017-06-19"
"Great hotel room with a stocked full kitchen and living room. My room was close to the elevator. Be prepared for airplane noise early in the morning, but it didn't bother us at night. All the employees were super friendly. Get to breakfast early; some of the hot items ran out and weren't replenished. Good food and nice variety.2017-02-22"
"Great stay. The hotel was nice, and the staff was friendly, helpful, and informative. The manager cared about guest comfort. Book it; you won't be disappointed.2016-10-28"
"Good hotel stay, but the elevator noise disturbed my sleep and the AC was broken.2016-12-17"
"Nice hotel, and I loved the room, but didn't love being by the noisy elevator. You won't be disappointed, just ask for a room away from the elevator.2016-02-17"
"Close to downtown. The hotel was nice and clean. Good place to stay.2015-12-04"
"Great location. Nice pool and front desk staff, but I didn't like the outdoor music that played all night on a loop. I was given an expired parking validation and ended up paying double the parking rate.2020-06-17"
"The room was great, but the shower drained slowly. Good service.2019-04-30"
"The hotel was well-kept. The staff was courteous and accommodating. The parking deck was just across the street.2023-03-13"
"This was the best Marriott hotel I've stayed in. The room, the cleanliness, the staff, and breakfast all exceeded my expectations. Great location, too. Go for it.2018-05-01"
"The hotel was run with a focus on satisfying guests. All the employees were polite, professional, and friendly. By all means, stay here.2017-11-03"
"Nice hotel with clean, comfortable rooms and helpful employees. Good place to stay.2016-10-10"
"The hotel wasn't clean. Our room had an odd smell, the bedsheets weren't clean, and there were stains on the walls. The staff was inconsiderate and rude, and I was charged for parking I didn't use. Not a good stay.2016-05-10"
"The hotel was dirty and decrepit. I wouldn't stay again.2022-06-06"
"Safe, convenient, and clean. The front desk clerks were nice and polite, but the hotel was short-staffed. I waited an hour at the airport for the shuttle and finally gave up and got an Uber. I arrived at 7PM and had to wait for a room to be cleaned. A fresh breakfast was provided.2019-07-02"
"This hotel was absolutely horrible. The rooms weren't clean, and the toilets in all 3 of our rooms backed up. The staff was rude and disorganized. Run the other way.2019-03-19"
"Our non-smoking room wasn't worth the price. It reeked of smoke and needed renovation. The hotel had zero frills. I wouldn't stay here again.2018-10-23"
"The hotel was close to the Bay Bridge tunnel. The restaurant was good.2018-03-16"
"The hotel was unsafe. My "non-smoking" room smelled like smoke, and there were burn holes in the bedspread. There was a hole in the lamp base, and the AC didn't work. The hotel staff was screaming at one of the employees and called the police on her. Stay away from this hotel.2020-10-22"
The hotel was unsafe. There was a bullet hole in the lamp base. The AC didn't work. They were screaming at one of their employees and called the police on her. It was supposed to be non-smoking room but it smelled of smoke and there was burn holes in the bed spread. This was supposed to be a Average room not one of the ones you recommended to stay away from. This one shouldhave had a recommended stay away as well. Red Roof Inn
2020-10-22
"The hotel smelled bad and needed improvements. The AC was too noisy.2019-09-10"
"The lights over one of the beds didn't work, and one of the bulbs in the desk lamp was burned out. The lamp and area behind the beds were full of dust. I couldn't use my hair dryer because every time I plugged it in, the outlet made sounds and I was afraid I'd be electrocuted. There were cracks on the wall panels around the bathtub. No housekeeping, so I had to go to the front desk for towels, garbage bags, and other things.2022-09-25"
"Nice motel, but the exterior needed updating. No place to park with a trailer.2022-08-18"
"Nice motel for the price. The room was clean.2019-10-14"
"The motel room was clean and quiet, and the employees were all pleasant and friendly. I love that they accommodated my two little dogs. We've stayed here many times and will definitely come back. 2018-10-02"
"Nice motel for a short stay. Check-in was fast.2017-07-18"
"Good hotel. The staff was pleasant and accommodating.2021-04-04"
"Nice hotel with friendly personnel. Go for it.2020-02-17"
"The hotel was clean, and the bed was like sleeping on a cloud. Nice, welcoming employees.2018-05-30"
"Close to the conference center. The hotel room was clean, the beds were comfortable, and the shower was great. All the employees were friendly and helpful.2017-10-20"
"I had a great hotel stay. All the employees were awesome. I lost my wallet and it was turned in, but no one notified me; I had to come down and ask if it had been turned in.2015-10-29"
"Not a good experience. The room was dirty, and the entire hotel smelled like marijuana. Check-in was slow. Stay somewhere else.2021-01-04"
"The bathroom wasn't clean, and the hotel clerk just gave me a shrug of the shoulder when I mentioned it at checkout. The service was terrible.2019-08-27"
"My friends and I enjoyed this hotel. The room was clean and open,and I liked the wood floor and kitchenette. The beds were comfortable, and my room was in a quiet corner. The bathroom was clean, and there was plenty of hot water for showers. Definitely worth the price. Book a room here.2016-06-25"
"The room was clean. The front desk clerk was wonderful and always helpful. Stay at this hotel.2015-08-08"
"We enjoyed our hotel stay. The room was clean, and the staff was friendly. We'll stay again.2015-07-30"
Upscale, smoke-free, all-suite, extended-stay hotel
Near I-64 and Greenbrier Mall
Also near Chesapeake Conference Center
4 floors, 115 suites
Heated indoor swimming pool - exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
- allows pets up to 80 pounds, 2 pets per room - $150 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Apr 2019
TripAdvisor Traveler Rating: Based on 176 reviewsRead Recent Reviews
"The rates were reasonable. The hotel was quite clean, and I enjoyed having a full kitchen and full-sized refrigerator. I definitely recommend staying here.2016-08-31"
"The hotel was extremely clean, and the staff was professional.2016-08-07"
"I liked my week-long hotel stay.2016-04-19"
"The hotel room was clean. A safe place for a good night's sleep.2015-06-16"
"The hotel had new owners, new flooring and paint, but the room lacked a hair dryer and tissue. The staff said they were short on washcloths and linens. The beds were fairly comfortable, but the bedsheets were stained. The bathroom ceiling leaked from water in the room upstairs. Nice front desk staff. The breakfast attendant had a bad attitude, and food was minimal. Only one desk clerk working a 24-hour shift. I don't recommend staying here.2023-05-10"
"I had a comfortable hotel stay.2019-09-19"
"Great hotel stay.2019-08-03"
"The hotel wasn't that clean, and the room was outdated. The heater only had one temperature, and the TV reception was fuzzy. The employees weren't that friendly. I wasn't impressed by much other than the price. Breakfast was scary. Bring your own pillow and blankets, and wear flip flops in the shower.2018-01-16"
"The hotel employees were some of the friendliest we've encountered. We left a backpack behind, and the front desk clerk had it waiting for us when we returned. Wonderful variety of food at breakfast.2019-06-30"
"The hotel room was clean, and the staff was friendly. The breakfast bar was mediocre, though; the hot food was lukewarm and tough.2019-06-17"
"Clean hotel with friendly personnel. Breakfast was great.2017-11-22"
"The microwave in my hotel room didn't work. The bathtub had a stain, and the sink was clogged. Breakfast was so good it made everything all better.2015-09-06"
"The room was clean, but smelled like smoke, even though it was a non-smoking room. Pleasant staff. I'd stay again.2015-06-27"
Budget, smoke-free, all-suite, extended-stay hotel
Near Greenbrier Mall
3 floors, 132 suites - no elevator
No swimming pool
Kitchen in every suite
Free continental breakfast
Free WiFi
Free parking
Pet friendly hotel
- allows up to medium-sized pets only, 2 pets per room - $25 per night fee for each pet - $150 maximum per stay fee for each pet. - Apr 2019
Budget, smoke-free, all-suite, extended-stay hotel
Near I-264 at I-64
Outdoor swimming pool open in summer - exercise room
Kitchen in every suite
Free WiFi
Free parking
Pet friendly hotel
- allows up to 2 pets per suite - no aggressive dog breeds allowed - $26 per night pet fee - $140 maximum per stay pet fee. - Nov 2020
TripAdvisor Traveler Rating: Based on 107 reviewsRead Recent Reviews
"Poor service regarding a continuously beeping smoke alarm. The bed wasn't completely clean. Stay at another motel.2021-11-01"
"Great motel if you have a pet. The room was clean, but the toilet didn't flush at all.2021-08-04"
"Good motel and service.2021-06-23"
"Noisy location; I didn't feel safe. My non-smoking room reeked of stale smoke, and the pillows were uncomfortable. Don't stay at this motel.2020-11-30"
"The motel room was still being cleaned at 5:17 PM. The bed was so hard it felt like I was lying on plywood. Don't stay here unless you have to.2020-07-02"
"The customer service at this inn was poor. The front desk clerk was rude, unfriendly, and not accommodating. I requested 2 connected rooms, but was told the rooms weren't clean and so were unavailable. My room was clean, but there are better places to stay.2022-01-05"
" There was hair in the bedsheets, on the toilet, and in the shower. There was ice cream in the freezer, which needed to be defrosted. The TV remote control didn't work, and the mattress needed to be replaced. Not enough toilet paper provided. Housekeeping was poor, but it wasn't worth our time to get things fixed or calling to complain. We left early in the morning.2021-10-15"
"We stay at this hotel regularly when we visit our son and recommend it.2021-05-19"
"The hotel was attractive and clean, and the rates were fair. Issues were resolved promptly. Stay here; you won't be disappointed.2021-03-26"
"Good rates. Nice hotel. I recommend it.2020-08-15"
"Nice hotel. The staff was fabulous and worked as a team to see that guests were taken care of. Great breakfast and courteous attendants. However, our pet friendly room smelled strongly of wet dog, and the carpet needed cleaning. The pool water was filthy, and there was scum on the edges.2019-03-18"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
