"The lights over one of the beds didn't work, and one of the bulbs in the desk lamp was burned out. The lamp and area behind the beds were full of dust. I couldn't use my hair dryer because every time I plugged it in, the outlet made sounds and I was afraid I'd be electrocuted. There were cracks on the wall panels around the bathtub. No housekeeping, so I had to go to the front desk for towels, garbage bags, and other things.2022-09-25"
"Nice motel, but the exterior needed updating. No place to park with a trailer.2022-08-18"
"Nice motel for the price. The room was clean.2019-10-14"
"The hotel housekeepers needed to pay more attention to detail.2022-03-25"
"Budget-friendly and in a fairly good location. The bedsheets weren't changed during my 12-day stay, but luckily my room had 2 beds. The washers and dryers were constantly breakfast down. Great service, though; the entire staff was helpful. I highly recommend this hotel.2017-09-14"
"Bad hotel stay. I was given a handicap room with a really bad odor, a broken desk, and old, torn curtains. I asked for a room change, but the 2nd room was just a bit better. It was odor-free but dingy. Don't stay here.2016-07-24"
Budget, smoke-free, all-suite, extended-stay hotel
Near Greenbrier Mall
3 floors, 132 suites - no elevator
No swimming pool
Kitchen in every suite
Free continental breakfast
Free WiFi
Free parking
Pet friendly hotel
- allows up to medium-sized pets only, 2 pets per room - $25 per night fee for each pet - $150 maximum per stay fee for each pet. - Apr 2019
"Good stay. The hotel was clean and well-staffed. I felt comfortable and welcomed. I recommend staying here.2020-01-03"
"The hotel room was perfectly appointed, but it was nothing fancy. Good, bright, overhead lighting. Had a fridge and microwave, and lots of electrical outlets. Check-in was a bit weird, as if guests don't check in early in the morning.2016-04-11"
"The hotel was reasonably priced but needed an upgrade. The room had an odor, and the carpet needed cleaning. The bottom bedsheet had some stains, but was obviously clean. I didn't like that someone kept propping the back door open with a rock at night. The staff was nice. A hot breakfast was provided, and coffee was available 24 hours a day.2023-11-18"
"Not a good experience. The room was dirty, and the entire hotel smelled like marijuana. Check-in was slow. Stay somewhere else.2021-01-04"
"The bathroom wasn't clean, and the hotel clerk just gave me a shrug of the shoulder when I mentioned it at checkout. The service was terrible.2019-08-27"
"My friends and I enjoyed this hotel. The room was clean and open,and I liked the wood floor and kitchenette. The beds were comfortable, and my room was in a quiet corner. The bathroom was clean, and there was plenty of hot water for showers. Definitely worth the price. Book a room here.2016-06-25"
"Easy access to the freeway and major roads. The hotel was clean, and the staff was helpful and kind.2019-06-13"
"We liked the location since traffic noise wasn't an issue. Everything was clean, and the beds were comfortable. The entire hotel staff was friendly and polite. Good-sized seating area for breakfast, but it filled up fast.2018-10-02"
"This hotel was well worth the stay. All the employees were nice and helpful.2018-09-10"
"The room was clean and had a fridge and microwave. It was quite large, but pretty basic. The floor wasn't carpeted. The bed was comfortable. People didn't return the luggage carts to the front desk, but luckily there was an extra one in back that we were able to use. The hotel clerk was fabulous, and recommended a great restaurant for supper. Just a place to sleep.2022-04-12"
"An excellent experience. This hotel is the place to be.2017-09-07"
"Great hotel stay. I was comfortable. Absolutely stay here.2017-03-20"
Upscale, smoke-free, all-suite, extended-stay hotel
Near I-64 and Greenbrier Mall
Also near Chesapeake Conference Center
4 floors, 115 suites
Heated indoor swimming pool - exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
- allows pets up to 80 pounds, 2 pets per room - $150 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Apr 2019
"Nice hotel. The staff was fabulous and worked as a team to see that guests were taken care of. Great breakfast and courteous attendants. However, our pet friendly room smelled strongly of wet dog, and the carpet needed cleaning. The pool water was filthy, and there was scum on the edges.2019-03-18"
"Good hotel for an extended stay, but not for a short stay. No amenities.2023-10-15"
"The rates were reasonable. The hotel was quite clean, and I enjoyed having a full kitchen and full-sized refrigerator. I definitely recommend staying here.2016-08-31"
"The hotel was extremely clean, and the staff was professional.2016-08-07"
"The hotel was unsafe. My "non-smoking" room smelled like smoke, and there were burn holes in the bedspread. There was a hole in the lamp base, and the AC didn't work. The hotel staff was screaming at one of the employees and called the police on her. Stay away from this hotel.2020-10-22"
The hotel was unsafe. There was a bullet hole in the lamp base. The AC didn't work. They were screaming at one of their employees and called the police on her. It was supposed to be non-smoking room but it smelled of smoke and there was burn holes in the bed spread. This was supposed to be a Average room not one of the ones you recommended to stay away from. This one shouldhave had a recommended stay away as well. Red Roof Inn
2020-10-22
"The hotel smelled bad and needed improvements. The AC was too noisy.2019-09-10"
"Great location. Nice pool and front desk staff, but I didn't like the outdoor music that played all night on a loop. I was given an expired parking validation and ended up paying double the parking rate.2020-06-17"
"The room was great, but the shower drained slowly. Good service.2019-04-30"
"The customer service at this inn was poor. The front desk clerk was rude, unfriendly, and not accommodating. I requested 2 connected rooms, but was told the rooms weren't clean and so were unavailable. My room was clean, but there are better places to stay.2022-01-05"
" There was hair in the bedsheets, on the toilet, and in the shower. There was ice cream in the freezer, which needed to be defrosted. The TV remote control didn't work, and the mattress needed to be replaced. Not enough toilet paper provided. Housekeeping was poor, but it wasn't worth our time to get things fixed or calling to complain. We left early in the morning.2021-10-15"
"We stay at this hotel regularly when we visit our son and recommend it.2021-05-19"
"The hotel was well-kept. The staff was courteous and accommodating. The parking deck was just across the street.2023-03-13"
"This was the best Marriott hotel I've stayed in. The room, the cleanliness, the staff, and breakfast all exceeded my expectations. Great location, too. Go for it.2018-05-01"
"The hotel was run with a focus on satisfying guests. All the employees were polite, professional, and friendly. By all means, stay here.2017-11-03"
"Good hotel stay, but the elevator noise disturbed my sleep and the AC was broken.2016-12-17"
"Nice hotel, and I loved the room, but didn't love being by the noisy elevator. You won't be disappointed, just ask for a room away from the elevator.2016-02-17"
"Close to downtown. The hotel was nice and clean. Good place to stay.2015-12-04"
"A beautiful, clean hotel with great amenities. The staff was friendly. Stay here.2020-07-08"
"I wasn't pleased that our hotel room wasn't cleaned at all during our stay. The room was nice, but the floors weren't that clean. I don't think we'll be back.2020-06-10"
"The room and hallway weren't properly cleaned. The bedsheets smelled like food, but the replacement sheets I requested were stained. I refused them and finally got a clean set. Don't stay at this hotel.2015-09-22"
"The hotel had new owners, new flooring and paint, but the room lacked a hair dryer and tissue. The staff said they were short on washcloths and linens. The beds were fairly comfortable, but the bedsheets were stained. The bathroom ceiling leaked from water in the room upstairs. Nice front desk staff. The breakfast attendant had a bad attitude, and food was minimal. Only one desk clerk working a 24-hour shift. I don't recommend staying here.2023-05-10"
"The hotel employees were some of the friendliest we've encountered. We left a backpack behind, and the front desk clerk had it waiting for us when we returned. Wonderful variety of food at breakfast.2019-06-30"
"The hotel room was clean, and the staff was friendly. The breakfast bar was mediocre, though; the hot food was lukewarm and tough.2019-06-17"
"Clean hotel with friendly personnel. Breakfast was great.2017-11-22"
Budget, smoke-free, all-suite, extended-stay hotel
Near I-264 at I-64
Outdoor swimming pool open in summer Exercise room
Kitchen in every suite
Free WiFi
Free parking
Pet friendly hotel
- allows up to 2 pets per suite - no aggressive dog breeds allowed - $26 per night pet fee - $140 maximum per stay pet fee. - Nov 2020
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
