"Great hotel stay. The room was clean, and the bed was comfortable. I was able to switch to a handicap room with no problem. The free hot breakfast was good.2020-01-04"
"I had a relaxing and restful stay. The room was clean and beautifully decorated, and the hotel employees were amazing.2019-05-15"
"Great hotel. I had a positive experience.2018-07-22"
"The hotel was clean and well-run. Good bed.2018-04-25"
"Clean hotel with friendly employees. I recommend staying here.2018-02-21"
"This hotel was stiff, formal, and had the bare minimum. Think twice about staying here.2022-04-24"
"This hotel was worth the stay. The staff was professional and accommodating.2022-01-29"
"Great rates and beautiful surroundings. We were pleasantly surprised by the hotel and swimming facilities.2021-02-06"
"The staff went out of their way to help me. They gave me a handicap room on the 1st floor and let me use the hotel wheelchair after my surgery. The breakfast attendants were sweet and helpful.2020-09-18"
"Check-in was at 3 PM, but my room wasn't ready until 8 PM. The hotel smelled like wet dogs, and the people upstairs partied until 1:30 AM. I returned in the afternoon, and the room hadn't been cleaned yet. I waited until 6 PM, then finally gave up and went to get fresh towels. The staff was rude and unhelpful. Don't stay here.2018-08-02"
"Perfect spot if you want to be near the university or hospital. The room was nice, clean, and comfortable, and the hotel clerk was kind and cordial.2023-01-01"
"Nice, clean hotel with helpful personnel.2018-05-18"
"The hotel clerk appeared upset when I checked in and asked for a handicap room. The 1st room had a water leak right over the bed, and the clerk again seemed upset when I asked for a room change. We were moved to an adjacent room, but it had a leak in the bathroom. The clerk got upset when I again asked for a room change. Don't stay here.2016-11-13"
"Convenient location. Nice hotel with a good grassy area for dogs. No charge for pets.2016-04-12"
Pet friendly hotel
- allows up to 2 medium-sized pets per suite - $25 per night fee for each pet up to 6 nights - $10 per pet fee for each night thereafter. - Oct 2022
TripAdvisor Traveler Rating: Based on 58 reviewsRead Recent Reviews
"The hotel wasn't fully restored after apparent freeze damage. Good room and service, but the lock on one exterior door was pried from the wall. Breakfast was poor. 2021-06-21"
"The hotel was noisy and needed work. Stay somewhere else.2019-04-08"
"The hotel room was clean and spacious, and the front desk clerks were friendly. Good breakfast, too.2015-09-08"
"This hotel wasn't as nice as other Best Western hotels we've stayed in. Consider other options.2015-08-29"
"It's always a pleasant experience staying here. The hotel room was clean and comfortable, and Covid safety measures were in place. Easy check-in. Smokers gathered near the entrance; I couldn't get past them without walking through smoke. 2020-10-14"
"Close to Lubbock Heart Hospital. The room was nice and comfortable, and the hotel clerk was friendly and helpful. 2019-06-30"
"The only thing about this hotel I didn't care for was the humidity in the room. The carpet and bathroom floor felt wet all the time, and there was a musty smell.2017-08-22"
"The hotel and employees were wonderful. The room was clean and well-kept, and the bed was comfortable. I recommend staying here.2015-09-29"
"Clean room and friendly staff. Breakfast had hot selections. You won't regret staying at this hotel.2022-06-06"
"This hotel is a great place to stay.2020-03-09"
"The hotel staff was pleasant and always willing to help.2019-10-09"
"Not a lot of noise in the hallway. Great housekeeping service. The hotel clerk was extremely nice, and breakfast was good. There were too many kids in the pools, so I didn't get to enjoy it. I'd gladly stay here again.2019-08-13"
"The hotel was close to the civic center and the Loop. Great hot breakfast.2019-05-15"
"The hotel was clean and pretty quiet, and right off I-27 South.2023-02-27"
"The hotel room was OK, but our bike was stolen. The staff said it happens a lot and we could file a police report.2021-01-07"
"Nice hotel with friendly personnel. I'd stay here again.2020-01-21"
"The hotel was newer, and the decor was outstanding. The beds were extremely comfortable. The front desk clerk was cordial, and all the employees were friendly. Breakfast was delicious. Expect a wonderful experience.2020-01-19"
"The hotel was old and in need of updating. The room was dirty around the baseboards, but the bed was comfortable.2019-12-06"
"I arrived at the hotel at 6 PM but wasn't able to get in my room for 40 minutes. Clean room with nice beds. No soap provided except for dish soap, and the TV didn't have a signal.2023-03-08"
Upscale, smoke-free, all-suite, extended-stay hotel
Near TX 289 Loop and South Plains Mall
4 floors, 120 studio to 2-bedroom suites
No swimming pool
24-hour exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
- allows pets up to 80 pounds, 2 pets per room - $150 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Aug 2017
TripAdvisor Traveler Rating: Based on 37 reviewsRead Recent Reviews
"Nice hotel with helpful personnel. I enjoyed my stay.2020-10-04"
"There was trash on the floor in my hotel room, and the trash can in the bathroom hadn't been emptied. My food order was mixed up and I didn't what I'd ordered. This place was too expensive for such simple mistakes.2016-07-09"
"The hotel was nice, but our truck was broken into.2021-04-07"
"Close to Covenant Hospital. The rates were reasonable, and the front desk clerk was especially nice. We give this hotel 5 stars and will stay again.2020-06-23"
"I had a quiet, relaxing stay. The filter in the heater needed to be changed, though, and I saw a few loose pieces of plastic tubing by the vents. The evening clerk was accommodating. Breakfast was great, and the attendant was super nice. Give this hotel a try.2020-02-13"
"The hotel employees were nice and helpful.2019-04-19"
"The hotel was convenient to the campus, and the rates were good. Nice room layout, but the beds were hard, lumpy, and squeaky.2016-10-06"
"The hotel was dirty and extremely smelly. Don't waste your money here.2021-07-06"
"I got eaten alive by bedbugs, and my cat caught a mouse in the bathroom before I switched rooms. Stay far away from this hotel.2017-05-31"
"The hotel had good soundproofing, which was a nice surprise. Housekeepers were lazy and chatted in the hallway. The bedding was suspect. The hotel clerk saw us headed for the wrong elevator and didn't stop us. Both elevators were scary and dirty.2017-04-05"
"The hotel was dated, and the furniture was worn. OK if you just need a place to sleep.2016-10-03"
"Great rates, but the hotel room and hallway smelled disgusting.2016-09-27"
"The motel was dirty and not fit for human habitation.2022-08-06"
"The motel room was in terrible condition and smelled like smoke. I immediately called the front desk, and we were given another room. It smelled like smoke, too, and the carpet was filthy. Don't stay here.2020-07-01"
"A nasty place. Don't stay at this motel.2016-10-24"
"Good rates. The motel could've been a little cleaner, but the staff was nice. I'd stay here again.2016-03-02"
"I had a horrible stay at this motel. The rooms were filthy and smelled bad, and I waited 20 minutes at the front desk before someone came to check me in.2015-12-14"
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- Anthony Franco
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