"Great rates and beautiful surroundings. We were pleasantly surprised by the hotel and swimming facilities.2021-02-06"
"The staff went out of their way to help me. They gave me a handicap room on the 1st floor and let me use the hotel wheelchair after my surgery. The breakfast attendants were sweet and helpful.2020-09-18"
"Check-in was at 3 PM, but my room wasn't ready until 8 PM. The hotel smelled like wet dogs, and the people upstairs partied until 1:30 AM. I returned in the afternoon, and the room hadn't been cleaned yet. I waited until 6 PM, then finally gave up and went to get fresh towels. The staff was rude and unhelpful. Don't stay here.2018-08-02"
"A wonderful hotel with beautiful rooms and sweet employees.2018-04-28"
"Nice, clean hotel with helpful personnel.2018-05-18"
"The hotel clerk appeared upset when I checked in and asked for a handicap room. The 1st room had a water leak right over the bed, and the clerk again seemed upset when I asked for a room change. We were moved to an adjacent room, but it had a leak in the bathroom. The clerk got upset when I again asked for a room change. Don't stay here.2016-11-13"
"Convenient location. Nice hotel with a good grassy area for dogs. No charge for pets.2016-04-12"
Pet friendly hotel
- allows pets up to 80 pounds only, 2 pets per suite - $5 per night pet fee if staying 7 nights or more for each pet - $15 per night pet fee if staying fewer than 7 nights for each pet. - Jan 2021
Note: Some WoodSpring Suites charge a weekly rate, even if you stay just one night.
TripAdvisor Traveler Rating: Based on 58 reviewsRead Recent Reviews
"It's always a pleasant experience staying here. The hotel room was clean and comfortable, and Covid safety measures were in place. Easy check-in. Smokers gathered near the entrance; I couldn't get past them without walking through smoke. 2020-10-14"
"Close to Lubbock Heart Hospital. The room was nice and comfortable, and the hotel clerk was friendly and helpful. 2019-06-30"
"The only thing about this hotel I didn't care for was the humidity in the room. The carpet and bathroom floor felt wet all the time, and there was a musty smell.2017-08-22"
"The hotel and employees were wonderful. The room was clean and well-kept, and the bed was comfortable. I recommend staying here.2015-09-29"
"The hotel room was OK, but our bike was stolen. The staff said it happens a lot and we could file a police report.2021-01-07"
"Nice hotel with friendly personnel. I'd stay here again.2020-01-21"
"The hotel was newer, and the decor was outstanding. The beds were extremely comfortable. The front desk clerk was cordial, and all the employees were friendly. Breakfast was delicious. Expect a wonderful experience.2020-01-19"
"The hotel was old and in need of updating. The room was dirty around the baseboards, but the bed was comfortable.2019-12-06"
"The hotel was gorgeous, and the check-in clerk was the nicest, most welcoming person I've encountered. Stay here.2019-10-28"
"Nice hotel with helpful personnel. I enjoyed my stay.2020-10-04"
"There was trash on the floor in my hotel room, and the trash can in the bathroom hadn't been emptied. My food order was mixed up and I didn't what I'd ordered. This place was too expensive for such simple mistakes.2016-07-09"
"The hotel was nice, but our truck was broken into.2021-04-07"
"Close to Covenant Hospital. The rates were reasonable, and the front desk clerk was especially nice. We give this hotel 5 stars and will stay again.2020-06-23"
"I had a quiet, relaxing stay. The filter in the heater needed to be changed, though, and I saw a few loose pieces of plastic tubing by the vents. The evening clerk was accommodating. Breakfast was great, and the attendant was super nice. Give this hotel a try.2020-02-13"
"The hotel employees were nice and helpful.2019-04-19"
"The hotel was convenient to the campus, and the rates were good. Nice room layout, but the beds were hard, lumpy, and squeaky.2016-10-06"
"The hotel was dirty and extremely smelly. Don't waste your money here.2021-07-06"
"I got eaten alive by bedbugs, and my cat caught a mouse in the bathroom before I switched rooms. Stay far away from this hotel.2017-05-31"
"The hotel had good soundproofing, which was a nice surprise. Housekeepers were lazy and chatted in the hallway. The bedding was suspect. The hotel clerk saw us headed for the wrong elevator and didn't stop us. Both elevators were scary and dirty.2017-04-05"
"The hotel was dated, and the furniture was worn. OK if you just need a place to sleep.2016-10-03"
"Great rates, but the hotel room and hallway smelled disgusting.2016-09-27"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.