"A dated place in need of updating. The bed was comfortable. The bathtub was old and stained. The motel was pet friendly, and I liked the vinyl flooring, but there was a film on it. The front desk clerk was nice. Great parking lot that can accommodate a semi truck.2021-09-06"
"The motel was fine. I've stayed here before and had no problems at all, and I'll stay here again.2020-04-20"
"Good location. The motel room was nice and clean, and the employees were pleasant. My stay was trouble-free. Local restaurants closed early, though.2020-04-16"
"The motel was really nice and clean, and the employees were pleasant and efficient.2019-04-01"
"The motel was old. The room was pretty clean, but the heating and cooling unit knobs were broken, and the door lock didn't work well. Limited TV channels. No cream or sugar for the coffee. No towels or toilet paper holder. Breakfast was great.2020-01-19"
"The motel room smelled like smoke. Choose another place to stay.2017-10-12"
"Nice motel. Breakfast was good. Enjoy a stay here.2016-09-13"
"The hotel room was clean, comfortable, and reasonably priced. The staff was pleasant. I'll stay here again.2018-10-24"
"The hotel room was clean, but the AC was noisy, and there were no markings for settings on the wall unit. The staff was fantastic.2017-09-22"
"Convenient to Big Creek, and close to access to Newport, Cosby, and Gatlinburg. Nice, clean room. The staff was friendly and helpful with questions we had. The hotel met our needs perfectly.2015-05-01"
"The motel didn't look like online photos. The pillowcases weren't clean, and there were some bugs on the counter. The WiFi was unreliable; I couldn't even send an e-mail without logging in multiple times. There was dirt in the bathroom corners, and not enough towels were provided. But the toilet and bathtub were clean, and the water pressure was good. No continental breakfast or even coffee in the early morning. It was a plus parking in front of the room, and the check-in clerk was pleasant. There was a restaurant nearby.2022-03-04"
"Everything was great. The room was clean, and the motel staff was helpful, friendly, and knowledgeable about area restaurants and things to do. Great food, too.2019-06-22"
"We had a nice time at this hotel, and we really enjoyed the breakfast. The toilet was too low, though.2021-12-18"
"The hotel was easy to find. The room was large and clean, and the staff was friendly.2021-04-23"
"The room was really clean, and the hotel staff was friendly. The only issue was that our pet needed to go out at night and all the exterior doors were bolted shut. The only other exit had a sign saying it was an emergency exit and an alarm would go off if it was opened. I called the main number for assistance, but no one answered.2020-05-04"
"Great hotel stay. I'll be back.2019-03-30"
"The indoor pool at this hotel looked dirty.2017-12-25"
"This was my worst hotel experience ever. The room reeked of cigarette smoke, and the room was always either too hot or too cold. The phone, bathroom exhaust fan, and hair dryer didn't work. One side of the receptacle in the bathroom didn't work. I mistakenly left a blanket behind; I called and was told it would be mailed back to me, but after not hearing anything, I called back and was told the manager said it couldn't be mailed back to me. I'll never stay here again.2020-02-10"
"Our stay went well until the AC went out. There were no other rooms available. The hotel refunded the room rate, but kept the pet fees for nights we didn't stay.2016-06-26"
"Economical. The hotel was pet-friendly and had a strong pet odor. The room and front desk service were good.2016-05-21"
"About 20 miles from Pigeon Forge. We arrived at the hotel after midnight, and the front desk clerk was rude and short with me when I asked questions. Our room wasn't serviced during our 3-night stay, and we never got fresh towels. I'll never stay here again. If you just need cheap and don't care about customer service or continental breakfast, then this is the place to stay.2016-04-01"
"The hotel was run-down, the room smelled like urine, and there were large spots on the carpet. There was hair in the sink. No hot breakfast; instead we got a discount at the restaurant next door; our breakfast for 2 cost $32. Not a good value, and not what we expected. Stay somewhere else.2021-10-24"
"We had to call the hotel multiple times before someone answered; we wanted to let them know we'd be arriving late. No problems otherwise.2021-08-19"
"The hotel clerk was rude. No coffee or breakfast provided. We couldn't even use the fire pit "because of Covid," though we were able to sit by it.2020-08-09"
"Good hotel room with a balcony. The outdoor fire pit was great. Breakfast needed work, though; the biscuits were hard as a rock.2019-06-18"
"The hotel room wasn't properly cleaned; there was shaving residue on the shampoo and conditioner bottles and hair around the vanity. Check-in was slow, and the clerks acted like I was an inconvenience.2019-01-28"
"Excellent hotel stay. Easy to access. The room was clean and tastefully furnished. Awesome breakfast. Look no further.2016-06-23"
"The hotel room was clean and comfortable, and the employees were friendly and efficient. Fantastic breakfast with hot and cold selections. Appreciated the dog treat and waste bag. We'll definitely stay again.2015-07-24"
"The hotel room was clean and better than most. Check-in was easy.2021-03-05"
"Convenient location. Good hotel for the price. The room was clean and quiet, and the service was pleasant. There was an indoor pool and whirlpool, and breakfast was exceptional. 2018-11-25"
"Convenient and easy to access. Close to Dollywood, the fairgrounds, and the convention center. I had a positive hotel stay. The room was comfortable and spacious, breakfast was good, and parking was convenient.2017-10-12"
"We were satisfied with our hotel stay, but the elevator stopped working. We had clean linens and plenty of towels.2016-12-20"
"The rates were reasonable. The motel room was clean and comfortable, and the staff was professional and courteous. I'd definitely stay here again.2020-02-17"
"Plenty of restaurants and gas stations nearby. I was pleased with the room and the cleanliness of the motel. I liked the remodeled bathroom. The front desk clerks were friendly, but the breakfast buffet wasn't the best and the eating area needed cleaning. Good stopover for travelers.2017-01-05"
"Awesome motel. The room was updated and beautiful, and the front desk clerk was wonderfully friendly and courteous. We were extremely pleased with our stay.2016-08-23"
"The motel and room were clean, and the employees were friendly. Adequate for the price. No breakfast provided. 2021-09-18"
"Good rates. There were 5 of us, but our hotel room only had 2 double beds. The front desk clerk got us a cot, but it barely fit in the room. The breakfast buffet was a disappointment; we went out to eat. The coffee was good, though. 2018-11-30"
"The motel room was OK, but the shower wall had mold and mildew on it.2018-11-13"
"The motel was old, worn, and overpriced. Breakfast was in a separate building and was average at best. Keep looking.2017-10-07"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.