"I had a great experience at this hotel, though there was a fee for parking. I recommend staying here.2016-07-30"
"Great room. Liked the restaurant. Poor communication regarding the shuttle; we waited an hour in the cold after being told it would be 5 or 10 minutes.2015-01-18"
"The hotel was clean, comfortable, and close to the airport.2021-06-19"
"Great rates and great service. The hotel room was clean, but the door needed to be replaced.2019-03-19"
"The room was clean and quiet, and the bedding was nice. It took a long time for the water to get hot in the shower, though. Renovations were underway in the hotel lobby, so the business center wasn't available. The front desk clerks were helpful and friendly. Good airport shuttle service. 2017-04-09"
"Nice hotel, but it was a little pricey. I loved being able to stay with my puppy. Had to pay for parking, but everything we needed was on-site or nearby. We had a great, relaxing stay.2017-01-11"
"The hotel was clean and comfortable. The room was spacious, and had a private bedroom and living room. Walk to everything. Don't hesitate to book here.2021-12-18"
"An amazing experience overall. The room was really clean, and the staff was exceptional. They were helpful and answered our questions about parking and directions. Smooth check-in and checkout. I strongly recommend staying at this hotel.2021-02-01"
"Clean hotel with nice decor. It was big enough to meet my needs, but small enough so I didn't get lost. The employees were courteous, and the complimentary breakfast was first-rate. I got a good night's sleep. If you want a nice, reasonably priced hotel in downtown Toronto, this is an excellent choice.2016-02-11"
"Good accommodations. The room was nice, and the staff was super friendly. I enjoyed my stay at this hotel.2015-07-04"
"The hotel was clean and basic, but needed better soundproofing. I could hear people in rooms around me. There were only 2 front desk clerks, so lines were long.2015-10-03"
Upper-upscale, smoke-free, full-service, downtown hotel
Near Toronto Convention Centre and Rogers Centre
Outdoor swimming pool open in summer
24-hour exercise room
Restaurant - 2 lounges - room service
Free WiFi
Parking costs $32 per night
Pet friendly hotel
- allows dogs only up to 50 pounds, 2 dogs per room - $200 pet fee if staying 7 nights or more - $100 pet fee if staying fewer than 7 nights. - Jun 2016
"We didn't know the hotel was being renovated. The lobby was a nightmare. We arrived at 3:45 PM and our room wasn't ready. It was comfortable, but the cabinetry seemed unfinished. A notice in the room said construction work began at 7:30 AM, so the shades should be closed for privacy. The noise began shortly after 7. Don't stay here until renovations are complete. 2017-08-12"
"The hotel was clean. Great pillows. Excellent customer service. Breakfast was good, but the eating area needed fresh paint and a new door. Stay here.2016-09-16"
"A clean, lovely, up-to-date hotel, and the location was perfect for a Bluejays game. There were lots of bars and restaurants within walking distance, and other attractions were nearby. The pool and whirlpool were great, and the employees were friendly.2018-07-05"
"The room was clean and modern. The hotel clerk was so friendly and gave us a room upgrade. Make use of the convenient valet parking.2017-01-18"
"Good location; take advantage of all there is to do nearby. The room was clean and comfortable, and the bed was great. The hotel staff was friendly and helpful.2016-08-21"
"The hotel was nice, clean, and modern, and the front desk clerks were welcoming.2019-01-19"
"Safe area and a mile from Rogers Center. Great value. The hotel was clean and well-kept. Friendly, helpful personnel. Breakfast was fresh and hot. Don't hesitate to stay here.2018-07-09"
"Nice hotel, but needed upgrades and new carpeting. It was dated, but close to everything we wanted to do. Breakfast was good.2016-09-15"
"Good hotel stay.2016-02-17"
"I was happy to find a dog-friendly hotel with supplies, but the Internet connection didn't work the entire time we stayed. The room was a bit cramped and only had 2 small windows, so there wasn't much sunlight. The bed and pillows were comfortable, and the shower was great. There was only one nightstand between the bed and sofa bed. The employees were friendly and tried to be helpful. Great variety at the complimentary breakfast, but it ended too early for late risers.2015-12-01"
"Lots to do and see in the area. The hotel room was beautiful.2019-04-05"
"A wonderful hotel. Convenient to CN Tower, Ripley's Aquarium, and Rogers Center. The room was perfect, and the staff was top-notch. 2018-10-24"
"The room was clean, and the entire staff was wonderful and treated us well. I'd stay at this hotel again in a heartbeat.2018-07-10"
"Our room wasn't ready until an hour after check-in time. The hotel clerks and the bellhop were polite and gracious. The waitress at the on-site restaurant wasn't overly friendly.2016-08-12"
"Great location and good value. The hotel room was clean, and the staff was friendly. Excellent experience. 2016-07-12"
"The hotel was 10-minute walk to ACC via the underground path. Clean, modern room and awesome staff. 2017-01-12"
"My room had a great view of the CN Tower and the water. No fridge, though. The hotel restaurant was too fancy and expensive for my taste.2016-08-12"
"We were given the wrong room type, but after I complained to the manager, we were compensated with access to the lounge during our stay. The room was nice, and the lounge was a great addition. All the employees were pleasant and accommodating. I recommend this hotel. The location was great, and I had a wonderful stay.2015-09-09"
"Beautiful hotel, great room, and outstanding service. The employees were helpful when we asked for service and directions. Enjoyed Walburgers, and loved Luckee's. Absolutely the place to stay when downtown for sports and entertainment. Short walk to all attractions.2015-08-14"
"The room was clean and quiet, and the hotel staff was friendly. My husband needed emergency eye surgery, and they helped him with his coffee in the morning and found him a place to sit and enjoy it.2022-10-18"
"Great location in the entertainment district; everything was within walking distance. Good value. The beds were comfortable, nad the room was clean. Every interaction I had with employees was happy. They were all so kind and welcoming. Great place to stay.2022-05-02"
"Clean hotel with friendly, helpful employees. I highly recommend staying here.2021-08-15"
"The accommodations were excellent, and the beds were comfortable. All the hotel employees were friendly, polite, and accommodating. Great location for downtown hospitals. We'll certainly stay here again.2021-08-06"
"This hotel is the place to stay, and it's located in the heart of everything. I got a complimentary room upgrade. The front desk clerks were helpful.2018-07-05"
"I missed dinner because the safe and fridge in my room didn't work and it took 2 hours for them to be fixed. The staff was nice, but the hotel was disorganized.2023-01-27"
"The hotel was comfortable and luxurious. We enjoyed our stay and highly recommend it.2016-11-13"
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- Kathy Wilker
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