"The room was clean and up-to-date, the hotel staff was friendly, and breakfast was good. However, we were disappointed that our room was dark and had no natural light. We couldn't open the curtains or window because we faced into the building by the noisy children's activity area. The phone didn't work.2016-08-05"
HotelGuides has won my confidence as a booking experience that is seamless and simple enough for a consumer who does not venture online much. It is now my starting place for fast, secure, carefree booking.
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
