"No heat in my room, and the hotel staff wasn't helpful. Don't expect a clean room; there was mold in the bathroom.2021-11-25"
"The hotel clerk was rude. She first told me my reservation was for the day before; I had to show her my confirmation to convince her she was wrong. She gave me a room on the 2nd floor, though I'd asked for a 1st floor room. It ended up costing me more for the room I wanted. The hot items at the continental breakfast were cold. Don't stay here.2018-09-11"
"Great hotel for the price. The room was clean, the service was good, and the free hot breakfast was fantastic.2017-07-18"
"The hotel was close to the zoo and was nice, clean, and quiet. Everything was OK except the crowded breakfast.2016-07-05"
"Good hotel. The front desk clerks were friendly, helpful, and polite, and the restaurant service was top-notch. Unfortunately, navigating the parking lot to get to the lobby was terrible. The signage was poor, and we had to lug our bags up and down various stairs. If it weren't for the superior service, this would deter me from staying here again.2018-09-13"
"I had a pleasant hotel stay and loved that pets were welcome. All the employees were helpful, and the restaurant was nice. Bring your bathing suit.2017-11-15"
"I was warmly greeted by the hotel clerk and was impressed when she remembered my name later. The room was clean, and the staff was nice. A lovely experience.2016-09-25"
"The hotel was big, clean, and modern. Good-sized room. Unfortunately, there were very noisy people on our floor; I tried to get them to turn the music down without success, but a call to the front desk improved the situation. Didn't get my requested wake-up call. You'll need a car if you stay here.2016-07-03"
"The hotel staff treated my well-behaved teen son terribly. The security guard harassed him when he walked alone in the hotel, and the front desk clerk told him to go back to his room when I was sitting right there.2015-03-02"
"A good, quiet hotel for a decent price. The beds were comfortable, but there was dust on the light fixture, the kitchen walls were dirty, and the shower needed cleaning. The staff was friendly and helpful.2021-07-15"
"Great access to the highway. The room was comfortable and well-equipped. This hotel is a good choice.2021-06-12"
"My hotel room had a full fridge, stovetop, microwave, and dishwasher. All the employees were friendly and helpful, and I liked being able to order and pick up breakfast.2021-04-24"
"The hotel had Covid safety measures in place. The staff was excellent. I didn't have any issues. Stay here.2020-10-23"
"I booked 2 rooms and was disappointed that they were on different floors.2017-09-06"
"This hotel was affordable, nice, and brand new. The room had a microwave, fridge, and free WiFi. The continental breakfast needed improvement. Parking was free. A bit tricky to access, so call for directions.2015-09-28"
"One of the wheelchair ramps was blocked by a pillar, and the other was blocked by a van. The doors were narrow, so it was hard to enter with my wheelchair. Not all the exercise equipment worked. Find another hotel if you require accessible accommodations.2019-08-12"
"Good hotel stay.2019-04-26"
"We had a wonderful stay at this hotel, and our puppy had a great time, too. Don't hesitate to stay here.2016-02-13"
"An amazing hotel stay. The pool area and whirlpool were clean, and the workout room and breakfast were great. The vending machines were out of soda, but that was the only negative. 2016-02-11"
"Good rates. Room was nice. Friendly staff. Great stay.2015-01-20"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.