"The entire room smelled musty and needed updating. The bathroom wasn't clean enough, and the shower needed caulking. The power went out due to a storm, and the hotel didn't have a back-up generator. 2021-06-13"
"The hotel was clean, and the employees were cordial. I appreciated the pet-friendly policy.2017-04-11"
HotelGuides has won my confidence as a booking experience that is seamless and simple enough for a consumer who does not venture online much. It is now my starting place for fast, secure, carefree booking.
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
