"The hotel room wasn't ready at check-in time, and it took 12 hours to get towels. I was locked out of the room for 30 minutes while I waited for maintenance to change the lock batteries. Housekeeping needed improvement. Consider staying elsewhere.2017-10-16"
"Good-sized room, but the soundproofing was poor and the toilet was too low. The hotel had a crazy housekeeping system; only one side of the hall was cleaned once a week, so depending on when you check in, it could be 3 weeks before your room is cleaned. Lots of foot traffic in the parking lot. Lower your expectations of what a suite will be like.2017-08-24"
"I was satisfied with my stay. The hotel was close to the VA clinic on Raeford Road. The room was clean, and the service was good. The front desk clerks were all so helpful. The elevator didn't work, though, and it was a long walk from our room to the desk.2021-02-21"
"Great location. The hotel room smelled musty, and I later realized it was due to a leaking AC. Breakfast was served in a separate building, which was inconvenient.2019-08-24"
"I had a pleasant hotel stay. The room was clean, the service was good, and breakfast was wonderful. Great kitchen staff.2018-09-04"
"We enjoyed our stay and liked that the hotel was entirely smoke-free. The room was clean and comfortable, and the continental breakfast was excellent. Great area, too. Definitely stay here.2018-06-20"
"Walk to the mall and several restaurants. The hotel was clean, and the heating and cooling unit worked. Pleasant, helpful personnel.2017-10-02"
"I enjoyed my stay. There was a shopping mall in the same parking lot as the hotel. The hotel clerks were nice and called the room after I checked in to make sure everything was OK. The only negative was that there was a hole in the curtain, and it wasn't a big deal to me. If you want to stay where people are friendly and really care about your stay, this is the place.2017-01-31"
"Don't let the mall area location discourage you from staying at this hotel. The room was quiet, and there were plenty of electrical outlets. The checkout staff encouraged me to eat breakfast before I left. I'd stay here again.2016-02-20"
"The hotel clerk was great. I had a wonderful experience.2015-10-13"
"Convenient to just about anything you'd want to do. Nice, clean hotel with courteous staff. They respected our privacy, yet were readily available with anything we needed. Great place to stay.2015-05-26"
"Hotel was clean and comfortable. No counter space in the bathroom. Had everything we needed. I recommend staying here.2015-03-25"
"The hotel was clean, and the employees were professional and as nice as can be. They answered all our questions and offered a homey atmosphere in a big city. Good restaurants nearby.2022-05-13"
"I've stayed at this hotel plenty of times, and this was my worst stay. The check-in clerk was friendly, but I couldn't sleep because of room doors being slammed late at night. My room was never cleaned. I was disappointed.2017-04-05"
"The hotel room was clean and in good condition. We loved the large TV and having a kitchen. Easy check-in and checkout. Breakfast was fine. A great choice.2016-04-26"
"The hotel was comfortable and pet-friendly. My kids loved it.2016-03-28"
"I really enjoyed my stay at this hotel. The suite was nice, and the employees were friendly and professional.2016-01-01"
"An affordable extended-stay hotel, but it was basic shelter. Bring your own dishes and cookware; the room had a fridge and 2 burners. No toiletries provided. The hallways smelled like smoke, and pets were allowed.2021-11-29"
"Not a great experience. Many of the hotel guests seemed like permanent residents. Don't stay here.2021-06-09"
"Not worth the price. The hotel room smelled like food, including the bedsheets. Stay somewhere else.2017-04-20"
"The hotel room was affordable, quiet, and clean, and the bed was comfortable. The staff made us feel welcome. Breakfast was delicious and had plenty of choices. There were several good restaurants within walking distance. I definitely recommend staying here.2015-10-08"
"Nice hotel. The room was clean, but our room was on the ground floor by the stairs, and it was noisy. 2015-05-21"
"The motel was dirty and needed repair. The ceiling in my room was stained, and the ceiling vent was hanging down. The toilet paper dispenser was loose. The pool wasn't open, and there was no breakfast or even coffee. Don't stay here.2022-06-03"
"Clean, quiet hotel. Definitely worth the price. The employees were super nice, and breakfast was good. Go for it.2015-05-18"
"The hotel lobby was nice and modern, but the room was a disaster. It was dirty and smelled like mildew, and the carpet was filthy. There was a dog in the next room who barked constantly. We ended up leaving because we couldn't sleep. Don't stay here.2020-03-23"
"Great hotel, but breakfast wasn't free.2019-01-08"
"I enjoyed my stay. The hotel room was nice, and I loved having a fridge and hair dryer. Good, walkable area.2018-04-02"
"The hotel was OK for the price, but the heater was loud. Breakfast was free with a coupon.2018-02-04"
"Good for the price. The hotel room was nice, but the carpet needed to be replaced, and there were no large bath towels. Remodeling was underway.2016-04-12"
"A pipe burst during my stay, so I was moved to another room. It was worse than the 1st room, but I got a credit for one night. The rooms weren't well-kept, but the staff was nice. I don't recommend this hotel.2020-08-26"
"An overall pleasant experience. The hotel did have some maintenance problems, though; the toilet paper dispenser was coming off the wall, and the elevator was out of service.2018-03-31"
"The hotel was conveniently located, and the employees were nice.2017-10-31"
"The shower had mold and needed updating. There were no breakfast snacks, and the coffee was marginal. Only powdered creamer was available. There are better hotel options.2022-06-11"
"Our room was clean, but we had to turn the fridge on. The hotel clerks were friendly. This place was fine for a short stay.2022-05-28"
"We had a positive experience at this hotel in the past, but it's gone downhill. There were roaches in the room, and the hallway smelled like marijuana. Large groups of people hung out in the parking lot, which made it a bit uncomfortable to take our luggage to our room. Find another place to stay.2020-08-30"
"Nice, clean hotel, though other guests were a little noisy late at night.2019-05-03"
"Convenient location. The hotel was clean, and the staff was great. No fee for our dog. The bed was quite firm.2018-12-29"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.