"Close to UNC and Duke. Southern Village is a nice little area with great restaurants and stores. The hotel was clean and updated, and the staff was helpful and friendly. I highly recommend staying here.2020-01-13"
"Close to UNC Hospital. The hotel was clean and quiet. Nice breakfast. I had a nice stay and recommend it.2019-04-12"
"A good hotel with comfortable beds and friendly employees.2018-08-20"
"The hotel clerk was professional, courteous, and helpful.2022-06-11"
"Great location for UNC. Nice staff, but I couldn't get housekeeping service or clean towels even after requesting them. There were problems with hot water in the shower. The hotel needed a complete refurbishing. Not a good value.2022-05-10"
"The hotel was clean, and the staff was nice. I enjoyed my stay and recommend it.2021-10-07"
"The entire hotel staff was lovely and outstanding at their jobs.2019-04-02"
"The hotel room was clean and reasonably priced, and the employees were courteous. Great place to stay.2018-06-29"
"An excellent experience. The hotel was clean, and the staff was courteous. The restaurant next door was overpriced, and the food was mediocre.2016-10-27"
"The hotel was new and modern, and the room was clean. The check-in clerks were friendly and helpful.2015-12-10"
"Nice location. The hotel didn't provide enough soap.2015-08-25"
"Nice hotel. The staff made everything easy from check-in to checkout.2015-04-23"
"Excellent value. The room was spacious, attractive, and well-designed. The staff was exceptionally friendly and helpful. Great breakfast. This was one of the best hotels we've stayed in the past 5 years.2015-04-13"
"The room was terrific and had a kitchen with a full-sized fridge and breakfast nook. Nice sitting area and separate bedroom. Really great home away from home. The on-site restaurant was a bonus. Stay at this hotel; you'll love it.2020-09-04"
"The hotel staff was terribly unfriendly. My stay was OK.2015-11-19"
"Hotel room was clean and quiet, but our studio had no privacy between the bed and sofa bed. The kitchen seemed well-equipped, though we didn't do any cooking. Nice breakfast with hot and cold selections. Coffee was available in the lobby all the time.2015-03-11"
"The motel room was nice, but the wallpaper was peeling, and the showerhead bracket was rusty. The bed was very comfortable. The staff was the best; they were so helpful and considerate. Good place to stay.2015-08-14"
"Great rates for a great motel. I had an excellent stay.2015-03-11"
I have never found a hotel booking site so easy to use. I had my room booked in less than a minute. The hotel where I had planned to stay had an issue. I was panicking. I clicked on HotelGuides' website, got a room, and checked in 15 minutes later.
- Emily Bryant
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Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
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