"The hallway and room smelled musty, and the room wasn't very clean. It was old and needed repairs, and there was hair in the shower. The hotel clerk was efficient, but he wasn't friendly. Don't stay here.2015-09-14"
"Good hotel for the price. The room was more than adequate, though the bathroom needed some sprucing up. Nice staff and good breakfast.2015-08-25"
"Close to main attractions and restaurants. Hotel room was nice and clean, but the heater was too loud. Front desk clerks were helpful and friendly. Good breakfast, and the attendant was helpful. I'd stay again.2015-03-12"
"Easy access to the interstate; convenient to Biltmore - room smelled musty - bedsheets were stained and didn't smell fresh - I called the front desk to get replacement sheets, but had to get them myself since housekeepers had left for the day; clerk handed me a wadded up ball of sheets that looked like they'd been pulled off another bed - when I changed the sheets, I noticed stains on the mattress - clerk quickly moved me to another room at my request; it was in another building and was fine - hallways looked run-down and dull - plenty of food at breakfast, but the biscuits weren't fully cooked, and the toast sticks were stale - not a good place to stay.2012-07-01"
"The room was clean, and the beds were fairly comfortable. We heard a baby crying in the next room for a long time, which came us awake. The hotel clerk was kind and friendly.2021-07-05"
"The motel room was nice and clean. The roll-in shower was a bit small. Good breakfast. 2018-12-10"
"Nice motel room for a good price. No TV guide, though.2016-12-03"
"The motel room was typical for this type of motel. It was clean, and the bed was firm and comfortable. The front desk clerks were friendly. Mediocre breakfast, and the coffee was marginal. It was fine for a one-night stay.2016-04-12"
"Close to shops, restaurants, and the VA hospital. Great place for the price. Clean motel room. The bathroom was great; it was clean and updated. Excellent breakfast with lots of choices. Stay here.2016-03-13"
"The hotel was clean, and I was comfortable. I recommend staying here.2021-08-10"
"The hotel was clean, the room was nice, and breakfast was good. Great place to stay.2019-11-30"
"The room was clean and comfortable, but I couldn't figure out the TV stations. All the employees were friendly and helpful. Nice, plentiful breakfast. I couldn't have asked for more and would stay at this hotel again.2019-09-23"
"Good hotel stay. I didn't have any problems.2019-07-17"
"The hotel was clean, pleasant, and reasonably priced. I didn't have any issues.2019-04-02"
"The hotel was clean, and the employees were friendly. Book it.2022-04-09"
"I had a comfortable stay. The hotel was quiet and clean.2021-07-01"
"The hotel staff was kind, courteous, and extremely helpful.2019-04-03"
"An average hotel. The decor was dated, but the pool and whirlpool area was nice. We found a dirty sock behind the chair in the room. The on-site restaurant was pricey. Breakfast was mediocre.2019-02-12"
"Nice, clean hotel with friendly personnel.2018-01-15"
"The room was clean, and the hotel staff was the best. The front desk clerk went above and beyond to make a bad day better. I'd definitely stay here again.2022-01-25"
"The hotel was clean, and Covid safety measures were in place. Excellent customer service. This is a wonderful place to stay.2021-08-16"
"Noise was an issue because of cheap windows, but the room and hotel staff were outstanding. Ask for a room on the back side of the building.2020-11-11"
"Good hotel for the price. I enjoyed my stay, though breakfast wasn't up to par because of Covid. My room was clean and very adequate. The pool water was cold.2020-08-09"
"The room was so nice and clean, and it smelled good. Everything was in its place. The hotel clerk was friendly, and I had no problems at check-in. My entire stay was pleasant and comfortable. I couldn't have asked for a better experience.2020-07-21"
"Great location. Nice hotel stay. I liked the room, but it was cold and didn't have any extra pillows. The bathtub was too high and hard to get into for older people. The manager was excellent. Good coffee bar and TV room. We'd stay here again.2015-12-05"
"We had a wonderful stay at this hotel. The room was spacious, and we slept well. Great breakfast and supper on-site. We'll stay here again.2022-02-19"
"Good location. Be prepared for high rates. The hotel was exceptionally clean, and the front desk clerks were polite and helpful. I appreciated the little extras in the bathroom. Plenty of luggage carts, and plenty of parking.2021-07-20"
"Convenient to the highway. The hotel was nice, quiet, and clean. No breakfast, though.2021-07-02"
"Close to Asheville. A nice, clean, Covid-safe hotel. The staff was friendly and so helpful, and the restaurant was delightful. Enjoy the art and decor; the common areas felt like a home away from home. Breakfast wasn't included, which was a disappointment.2021-02-17"
"Great accommodations. The room was new, clean, and comfortable, and it was great to have a fridge and microwave. The staff was friendly, even at 12:45 AM. Stay at this hotel.2020-02-10"
"Great rates. The hotel was clean and nicely decorated. The bed was comfortable. Friendly staff, too. Stay here.2022-01-23"
"The hotel was clean and comfortable.2019-06-01"
"The hotel looked new, and the room and bathroom were clean and modern. The front desk clerks were welcoming and helpful. Excellent breakfast options, and the common area was warm and inviting. The only negative was that the elevator was slow. Book it.2016-11-16"
"Not a good hotel stay. No heat in the 1st room, so I had to change rooms. No grab bars in the shower; I fell, and the staff showed little concern.2020-03-05"
"An excellent hotel, but be aware that there's another one just a block away. The room was clean and spacious, with a great floor plan. The staff was friendly. I'd give this place 5 stars.2020-02-13"
"The hotel staff was awesome. I had a relaxing stay.2019-01-31"
"Convenient to the hospital and many other things. The hotel was clean. We were pleased with our room, and all the employees were friendly. The breakfast bar food was delicious, and the attendant was so very pleasant. Stay here.2019-01-30"
"Great experience. The hotel was clean and convenient. This is an excellent choice.2019-01-12"
"Great experience. The room wasn't large, but it was laid out well. The staff was pleasant and helpful. The rooftop pool would be great in summer, and the lobby bar was a lot of fun. The pool table was a nice touch. This was the most pet-friendly hotel I've ever stayed in; there were dogs everywhere.2020-01-07"
"Great downtown location near restaurants, stores, and breweries. This was our 2nd stay here, and we had another good experience. The staff was highly attentive. If you're looking for a quiet Asheville experience, this hotel may not be for you.2016-10-12"
"Centrally located. Amazing hotel with lots of activity and excellent personnel. It was quite pet-friendly and had great amenities. I loved the open space in the lobby. Not suitable for people wanting peace and quiet.2016-03-22"
"Great location if you want to enjoy Asheville on foot. Convenient to good restaurants. We loved the architecture and the cutting-edge features of the room and lobby. The hotel staff was friendly and non-patronizing. The garage only had a 7-foot clearance, so we had to remove the racks from our commercial van to enter.2016-02-03"
"Great location. The hotel was nice, clean, and new. There was a toddler running back and forth in the room above ours, but it was quiet by 11 PM. Good staff. It was difficult to get out of the parking lot to make a left turn onto the busy street. I'd stay here again.2020-07-03"
"Overall, a good hotel for a good price. Great location and plenty of parking. The room smelled musty and wasn't cleaned one day, and the bathtub didn't have no-slip strips. The employees were nice, but the hotel seemed understaffed. Breakfast wasn't hot.2018-05-18"
"Excellent location. The hotel room was nicely updated but had an odor, and we heard barking dogs. Great staff. Ask for a room away from the busy highway. Good place for a short stay.2016-12-30"
"I wasn't really impressed with this hotel, though it was within walking distance of downtown. It was overpriced and mediocre.2016-06-23"
"Great location. Nice, clean hotel room with good coffee. Ask for a room that's not in the basement area.2016-03-08"
"Good location; walk to downtown and US Cellular Center. The hotel was comfortable and clean, and the employees were friendly and helpful. I'd stay here again.2016-02-23"
"Clean hotel and great beds. All the employees were helpful.2018-11-21"
"Nice hotel with clean rooms and friendly employees.2016-12-02"
"The hotel was pet-friendly and extremely nice.2016-10-03"
"Nice hotel. Our room was clean and spacious. Plenty of hot water and water pressure for showers except for the last morning of our stay. The front desk clerk was accommodating. I mentioned that it was our anniversary, and we returned to complimentary wine and chocolate-covered strawberries. The warm cookies were a nice touch. Stay here.2016-01-06"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.