"The motel room smelled like smoke, even though it was a non-smoking room. There was a large cobweb above the bed and in the lights above the sink. There were many cigarette butts in the rocks outside the door. I'll stay elsewhere next time.2019-09-08"
"We didn't like that every room was pet friendly.2019-08-26"
"The motel was dirty. Don't stay here.2018-03-11"
"The motel was convenient and affordable. The room was clean, and the employees were friendly and accommodating.2018-02-06"
"The motel room was quiet and clean, and the front desk clerk was nice. Great place to stay if you're traveling with pets.2016-08-15"
"The hotel needed better upkeep. The pillows were old, the carpet needed cleaning, and the headboard material was peeling. The paint on the bathroom door was peeling, too.2019-07-23"
"Check-in was odd; the hotel clerk wouldn't look at my paperwork and asked to see my husband's ID. We got to our room and realized there were flying ants all over. The bathtub was discolored, and there was a cigarette burn on the toilet seat of our non-smoking room. Just 2 small towels provided. We weren't happy and would never stay here again.2019-07-15"
"The room was outdated and looked dirty. The check-in clerk was unprofessional. The floor numbers on the elevator panel were hand-written. Don't recommend staying at this hotel.2015-09-15"
"Great location. The hotel was clean, but the room was small. The staff was friendly.2018-11-15"
"The hotel room was extremely small. No breakfast, and no shuttle Syracuse University or the Carrier Dome. There are better options near campus.2018-11-13"
"The hotel atmosphere, decor, and service were outstanding and reminiscent of a bygone era when guests were treated as valued customers. All the employees were friendly, courteous, and made me feel comfortable. They didn't hesitate to assist or answer questions. The hotel was quiet and well-maintained.2018-06-02"
"Close to the VA hospital. The hotel room was nice and clean, and the beds were comfortable. The staff has always been friendly and helpful to me. You won't regret staying here.2016-11-25"
"My hotel room faced a building with offices, and the windows faced each other so there was no privacy or view. The staff was nice and accommodating. The lobby and restaurant were beautiful and well-kept, and the food was good.2016-08-28"
"The housekeeper left a note in our room that there were no more towels and we should call the front desk if we needed any. Don't expect much at this hotel.2020-02-19"
"The hotel was somewhat isolated, so you'll need a car if you want to go anywhere. I didn't feel welcome when I arrived, and the check-in clerk seemed to not want to be bothered by me or my questions. I wasn't told that the WiFi password was in the key card envelope, and there was no information about restaurants or anything else in the area. We felt like we were on our own. The parking area was across a busy street.2020-01-30"
"The rates were reasonable. The bed was soft and plush, but not great for people with back issues. Nice pool and exercise room. Wonderful shuttle service to Lakeview Ampitheater and restaurants near the hotel.2017-07-19"
"Clean hotel with friendly staff. The shuttle service to and from the campus was great. The parking garage didn't accommodate vehicles taller than 7 feet.2018-08-26"
"Great hotel room for a great price. All the employees were friendly and helpful, and there was a shuttle to and from our event at The Oncenter.2017-02-01"
"Nice location. Lovely hotel with a gorgeous view and great staff. The only negative was that our shuttle to the airport was about 20 minutes late.2015-04-26"
"The hotel was close to The Dome. Small room. Staff was friendly. Enjoyed the breakfast buffet.2015-04-08"
"Convenient to the Dome. Nice room, but I didn't get a room on a middle floor as requested. Also didn't get the extra pillows I asked for. Good breakfast buffet and dinner, but needed more seating in the lounge area.2015-03-23"
"Clean hotel with attentive employees. No shuttle to Oncenter.2019-05-03"
"We enjoyed our hotel stay, but were disappointed that the little dining area wasn't open in the afternoon or evening.2017-03-07"
"A beautiful hotel. The staff was friendly, and breakfast was great. Stay here.2016-09-19"
"I had to wait several hours before my hotel room was ready. Only one elevator was working; the housekeepers and custodians used it, so we had to wait about 15 minutes each time we needed it.2016-08-02"
"Good location. The hotel was clean, and the staff was friendly. Great breakfast.2015-05-21"
"The hotel was nice, clean, and close to everything. Absolutely stay here.2020-02-01"
"This hotel is a wonderful place to stay. All the employees were friendly, personable, and happy to ensure that our stay was great. We highly recommend staying here.2018-10-01"
"Great location. The hotel was extremely clean, and the room was spacious. Friendly, helpful personnel. The food was great, and the breakfast buffet in the restaurant exceeded our expectations. You won't be disappointed.2017-05-30"
"The hotel was a wonderful place to stay, and I liked the history and renovations. The room was clean, modern, and relaxing, and the staff was nice. There was only 1 on-site restaurant, and our room service order arrived without the condiments we specifically requested. Parking cost $12.2016-11-22"
"My motel room smelled like cigarette smoke, so I had to move to another room.2022-03-27"
"The motel was really dated, but the room was adequate and the bed was extremely comfortable. Not much water pressure in the shower. Expect aq good night's sleep here, but don't expect any ambiance.2019-10-16"
"Good hotel, but the rates were too high and it was in the middle of nowhere. Breakfast was very ordinary. We enjoyed our stay.2022-07-26"
"The hotel was nice, and the employees were friendly. Stay here.2022-07-17"
"The hotel was near I-81 and I-90. I recommend staying here.2022-04-13"
"The hotel room was clean and stocked. The service was excellent.2021-11-24"
"Pleasant check-in, but I learned more personal information about the hotel clerk than was necessary. The carpet in the room was dirty. The AC fan didn't work, resulting in a poor night's sleep.2021-07-15"
"My hotel room was next to the pool area, and it was noisy after 10 PM. The family in the next room was noisy past midnight; I called the front desk about it, but I don't think they did anything about it. Stay somewhere else.2019-07-03"
"I've stayed at this hotel before. The room was clean and kept tidy, and the service was good. There seemed to be more eco-friendly efforts. The a la carte breakfast was good, and there was an Italian restaurant within walking distance.2019-06-24"
"Easy access to the NYS Thruway. The hotel room had been remodeled and was quite pleasant. The staff was helpful and accommodating.2019-02-23"
"The hotel was clean and well-kept. It was just 2 miles from the airport, but far enough away to avoid air traffic noise. Short walk to 3 upscale restaurants.2018-11-05"
"Easy to access. The hotel was nice and clean, and the rates were good. There were lots of restaurants and a gas station nearby. We'll stay here again.2018-08-05"
"Conveniently located right off I-90. The hotel staff was courteous.2018-04-22"
"The motel room wasn't cleaned or vacuumed, and the bathroom wasn't clean. The rates were low, but I didn't expect everything to be dirty.2021-11-13"
"The key card didn't work, and the motel clerk didn't come up until the 3rd key failed. The TV remote control didn't work, and there were no blackout curtains. Good breakfast. I wouldn't stay here again.2018-10-16"
"The motel room smelled like mold. No wastebasket. The toilet didn't work. The breakfast attendant dropped the bread on the floor and then put it out for guests anyway. Terrible experience.2015-09-30"
"Overall, I recommend this hotel. However, I called the front desk and asked for clean towels, but never got them. When I asked a housekeeper for towels, she said they were only for rooms getting new guests.2015-01-23"
"The hotel was clean and quiet, and the beds were comfortable. The staff was friendly. Near the thruway and other main roads, and close to some excellent restaurants. OK complimentary breakfast, but the selection was limited. I'd stay here again.2021-07-29"
"A clean, quiet hotel. Breakfast was nice. Book it.2020-02-13"
"Great hotel. The room was nice and clean, the staff was friendly and helpful, and breakfast was good.2018-11-18"
"Great hotel. Easy to access from the highway, and there was a terrific roadhouse restaurant less than 5 minutes away.2018-10-23"
"The room was clean, and I was upgraded to a king suite. The hotel staff was friendly and helpful. I recommend staying here.2017-09-27"
"An average place. The hotel didn't allow cash payment. The entry door wouldn't open, and I had to get help to open and fix it. It still slammed shut, and my room was right next to it. When I turned on the heater, the smoke alarm went off. The fridge wasn't cold enough. The mattress was worn and lumpy, and the pillows were too small. No exhaust fan in the bathroom, and the bathroom needed a fresh coat of paint. The front desk clerk was friendly.2021-11-04"
"I had a comfortable stay at this hotel. Try it; you'll like it.2020-07-05"
"The hotel was dated and smelled bad. The carpet was old. The carpet by the bed was soaked, and we had to open a window to air it out even though it was winter. Spend more money and stay somewhere nicer.2015-12-09"
"The staff was the redeeming thing about this hotel. I needed help operating the shower, and then couldn't shut it off. The water pressure was like sharp needles. There was a door stop on top of the bathroom door. Breakfast was a piece of fruit and a muffin in a bag. I was disappointed.2021-08-06"
"Not worth the price. The room wasn't clean when we arrived; it smelled like dirty feet, the bedspread had dirt on it, and the toilet hadn't been flushed. We were moved to another room. Don't stay at this hotel.2021-06-14"
"There was no top sheet on the bed, and I found a plastic straw and plastic wrap on the floor. The bathroom door wouldn't close. There was only one coffee cup by the in-room coffee pot. This hotel was the worst.2020-08-05"
"I heard too much traffic noise in my hotel room and couldn't sleep. Ask for a room away from the road.2019-10-27"
"We had a great stay. The hotel was right next to the NY thruway, and close to the airport, stores, restaurants, and the zoo. The room was clean and comfortable, and breakfast was good. Bring your swimsuit and enjoy the pool and whirlpool. 2019-09-02"
"The hotel employees were friendly and helpful. I'd stay here again.2019-09-07"
"An extremely comfortable hotel. The room was spacious and clean, including the bathroom. The heating and cooling system was loud. I loved the kitchen. The employees were courteous and friendly. Great breakfast. Good experience; we'll be returning in 2 weeks. Absolutely stay here.2015-11-08"
"This hotel was an excellent choice. Our suite had 2 bedrooms and 2 bathrooms for the price of one room. Stay here.2015-07-14"
"The room was large and clean, and the staff was hospitable and pleasant. The kitchen had high-end appliances and everything I needed to cook a meal. I recommend this hotel for any extended stay.2016-02-16"
"The room-darkening blinds didn't sufficiently block out the light from the parking lot, and the green blinking light from the smoke detector also contributed to the illumination of the room. Don't stay at this hotel if you need a dark room for sleeping.2019-09-16"
"Excellent location away from noisy roads. The hotel room was modern, spacious, and clean, and the front desk clerks were helpful with finding restaurants. Clean indoor pool and whirlpool. The hot breakfast had everything you could want. We highly recommend staying here.2018-07-31"
"I had a positive stay, but the hotel wasn't easy to find; get directions.2021-12-18"
"The hotel was conveniently located and just 10 minutes from the airport. There were several chain restaurants within walking distance. I appreciated the gym with machines and free weights, and breakfast had both hot and cold food.2017-01-30"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.