"The hotel room was large and clean, and the staff was courteous. The pool, whirlpool, and exercise room were convenient, and breakfast was a hit.2022-06-08"
"Great room and amenities. Unfortunately, there was a party in the hotel parking lot at night that included loud music, drinking, and pot smoking. We complained to the front desk staff, and they were able to resolve the situation. At 4 AM, we heard someone slamming their door, which caused our dog to bark. The pet area was in terrible condition; the grass needed to be mowed, and the lighting was poor. Overall, our stay was terrible.2020-05-07"
"Away from downtown, but close enough to enjoy Reno. The hotel was clean and pet friendly, and the room was comfortable. Nice place to stay.2020-01-05"
"The hotel was safe, and the rates were low. The bathroom was disassembled, with pipes and parts everywhere, so I was moved to another room. The 2nd room was fantastic. The hallways were dated, though, and the carpet was in bad shape. Parking was awful.2019-10-11"
"A decent hotel for the price. The employees were friendly and helpful.2017-07-22"
"Nice hotel. The front desk clerk upgraded my room and let me check in early.2016-07-11"
"The hotel room was overpriced. My "smoke-free" pet room smelled like smoke covered up by deodorizer. The carpet was so nasty I had to wear my shoes all the time. The pet fee seemed too pricey. Parking was unassigned and difficult. At least check-in was easy.2016-06-21"
"I've stayed at this hotel for years. Excellent location for getting around town, with easy access to freeways. Great rates. The rooms are clean, and the staff is helpful and friendly.2016-01-07"
"The motel was inexpensive and near the airport. The room was clean, and the AC worked. The fiberglass bathtub bent underfoot and made loud popping noises. No complimentary airport shuttle, and no breakfast.2021-06-02"
"I didn't initially get a handicap room as requested, so I had to wait for one. The room had cockroaches, and the carpet was stained. Not enough electrical outlets. There was mold in the shower. Don't stay here.2019-08-21"
"Don't stay at this motel.2018-05-08"
"I felt like I was staying at a truck stop. I was put in the farthest room from the motel lobby. Don't stay here.2018-04-12"
"Close to the airport, and the rates were great. The motel was clean and quiet.2017-09-23"
"Close to the airport with a good shuttle. The hotel room was clean and comfortable, but the showerhead was stuck on hard massage.2019-11-12"
"The hotel was convenient to the airport. The heater didn't work, and neither did the bathtub stopper. The staff was wonderful. No pool or whirlpool. Limited breakfast hours.2019-01-13"
"Great room, though the TV was unplugged when we arrived. Breakfast was filling. Don't miss a chance to stay at this hotel.2018-04-11"
"A subpar hotel. The room was too hot when I arrived. The thermostat was oddly designed, and I had to contact the front desk to find out how to operate it. The fridge was so noisy it woke me up at night. The towels were lousy, but the shower was good. Consider staying somewhere else.2016-09-17"
"The hotel was quiet, and the room was fine. The restaurant needed some work. The food was good, but the wait staff was overwhelmed by a large group, and it took a long time to get our meals.2016-03-01"
"The room was clean, and the hotel staff was friendly.2020-09-16"
"The hotel was outdated, and everything in the room was old. The shower tiles had mold.2020-09-13"
"My hotel room was nice and clean, but cigarette smoke and ash came through the AC air, and it bothered me all night.2017-06-20"
"The hotel room was clean, and the service was good. Nice place; I stay here every time I'm in Reno.2016-11-01"
"The room was clean, but that's the only positive thing I can say. The hotel was in a bad part of town, and the casino had a grungy feel to it. One of the restaurants was closed, and the one in the casino was just a deli with 3 booths, and it was closed when we wanted to eat. Don't stay here.2015-09-26"
"The motel was in need of basic maintenance. The 1st room we were given had dirty walls with peeling wallpaper. The drapes were torn and wouldn't stay closed, and the TV didn't work. We were finally moved to another room. It was slightly cleaner, but the coffee pot and lamp didn't work, and there was no microwave. The heater was old and rattled when I turned up the blower. The bed covers were dirty and stained. The continental breakfast was minimal but OK. Stay somewhere else.2020-01-10"
"The motel was affordable. I wasn't able to check in early, and when I returned at 3 PM, I ended up having to stand in line for 20 minutes in a hot lobby.2019-06-12"
"The motel staff ignored our complaints and didn't treat us well. Not enough seating at breakfast, so we had to eat standing up.2019-06-11"
"The motel made a big deal about not allowing smoking on the balconies, but didn't seem to have a problem with people using charcoal BBQs.2019-06-11"
"An OK motel if you're budget-minded and traveling with pets.2019-06-10"
I have never found a hotel booking site so easy to use. I had my room booked in less than a minute. The hotel where I had planned to stay had an issue. I was panicking. I clicked on HotelGuides' website, got a room, and checked in 15 minutes later.
- Emily Bryant
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