"This hotel was a complete disaster. We arrived after check-in time, but our room wasn't clean yet; we had to wait in the hallway before we could access it. Our keys didn't work when we returned later at night, and the replacement keys didn't work either. The issue was eventually resolved, but when we returned from breakfast the next morning, the key again didn't work. We left in disgust.2017-08-24"
"I enjoyed my hotel stay.2016-09-23"
"The hotel felt dirty and dated, but the employees were friendly. Don't have high expectations.2015-05-10"
"The hotel room had an odd smell, and the carpet didn't seem clean.2021-08-02"
"The hotel was nice and clean, and the room was great. My only complaint was that some of the employees were rude and unfriendly, and it made us feel unwelcome. As we were leaving, the front desk clerk was outside smoking and gave us a stare-down.2020-12-19"
"Good, clean room for a decent price. The hotel staff was friendly, and breakfast was good.2018-10-16"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
