"The room was small, but it was clean and quiet, and the temperature was great despite it being bitterly cold outside. The bed was inviting, and we were comfortable. The fridge didn't work, and there was no coffee maker. The hotel clerks were nice. No breakfast because of Covid. We were satisfied.2022-02-24"
"Easy access to I-44 and restaurants. Clean hotel with courteous employees. I was misinformed by the corporate staff about big-rig parking, but the front desk clerk made arrangements to correct the problem.2017-05-31"
"Easy access to the city and I-44. Lots of good restaurants nearby. The hotel room was really clean and looked brand new. Great service. I'll stay again.2017-05-18"
"The hotel staff was the best I've encountered at an extended-stay hotel.2021-08-01"
"Clean hotel with friendly, helpful personnel. No breakfast, though there was a small store where food and drinks were available for purchase.2020-02-18"
"I loved my room on the 1st floor, and it was well worth the price. Great showerhead. Easy check-in. Good continental breakfast considering Covid restrictions. The fresh coffee was awesome. I'd definitely stay here again.2020-11-02"
"Good experience overall. There was a truck plaza next door, but we didn't hear any noise. The hotel was clean, and the staff was friendly. Lots of variety at the continental breakfast, and the hot food was hot. I'd stay here again.2019-08-21"
"The hotel was comfortable and clean, and the staff quickly accommodated our request for a portable crib. Our room didn't have a microwave or fridge. The walk-in shower was fine for our overnight stay, but a bathtub would be better when traveling with children. Good breakfast with plenty of choices to satisfy everyone. We were satisfied.2018-07-17"
"The hotel staff was nice and professional.2023-08-07"
"The hotel was spacious and clean, but we were disappointed with our room. The bed was too low and hard, and the linens were inside out. Breakfast was OK, but not worth $10.2021-10-08"
"Located behind some restaurants and other hotels, so it was hard to find. The 1st room had no phone, so I couldn't call to get a wake-up call. The clerk wouldn't allow me to set this up at the front desk. The TV didn't work, so I had to go back to the desk about the problem. The person who came to fix it wasn't able to get it to work. After 3 hours of nonsense, I was finally moved to a room with a working TV and phone. Never got my requested wake-up call. Don't stay at this hotel.2022-12-04"
"The hotel room needed new carpeting. The fridge took all night to get cold. The TV signal kept going out.2022-06-27"
"Great experience, and check-in was the easiest I've had at a hotel. The room was clean, and the TV had a good channel selection. The employees went out of their way to help guests. Breakfast was skimpy and bland, though.2020-01-11"
"Had to stand and wait 10 minutes before someone came to the desk so I could check in. The housekeeper kept entering my room without knocking on the door. The indoor pool was cold; staff said it was a maintenance issue. They jokingly called the hot tub the "warm tub". Look for another motel.2015-03-16"
"This was probably the worst hotel we've ever stayed in. It was freshly painted, but the carpet was filthy and smelled awful. The chair in our room had a broken arm. The shower controls were loose and didn't work properly. The complimentary breakfast was a joke. We left as soon as we could.2019-11-07"
"No handicap rooms or elevators. The hotel needed better soundproofing; I could hear noise from other rooms.2019-10-16"
"The hotel was extremely clean. I'll be back.2018-08-07"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
