"The hotel wasn't bad, but the DirecTV remote control wasn't programmed to the TV, which was a bit of a hassle. The staff was polite and helpful.2022-12-21"
"The hotel was located in a seedy part of town. I had to slip my ID under a window before the clerk unlocked the inner door and let me inside. The entire front desk was behind plexiglass. Other guests made me uncomfortable. The room was nice enough, and breakfast was adequate. My room had a view of a row of fast-food restaurants and homeless people. Not a good place to stay.2021-10-06"
"Not a 4-star hotel. The room had a bad odor when we arrived. No stationery or pen, no laundry bags. Average customer service. The elevator was substandard.2021-09-24"
"The hotel wasn't as nice as I expected, and the room was pretty worn. The lighting was dim, so I couldn't read in bed even though there was a bedside lamp. We liked having a microwave and refrigerator. There was a big pink stain on the carpet. We only got 1 hand towel for 2 people. Our keys didn't' work for the entry gate, so the front desk clerks had to keep coming out to open it for us. Fortunately, they were friendly. The housekeepers didn't wear masks and got on the elevator with us. One day, only one bed was made. Other guests were noisy at night, and the soundproofing wasn't great. No tea was available. Not much in the area.2021-04-21"
"The sink didn't drain well, and the soap and shower gel containers were empty. No complimentary water. Find another hotel.2022-01-15"
"The hotel clerk was nice and polite, and informed me that due to Covid-19, there would be no daily room servicing or hot breakfast, but I could call if I needed anything. The next day I asked to have the floor vacuumed and the bedding changed, and the clerk asked if I had gotten a flyer that room servicing wasn't available at the time. After negotiating for the services I needed, she finally agreed to have the housekeeper leave a vacuum and clean linens in front of my room door. When I objected to having bed linens dumped on the floor, she said I could come to the front desk and get them. I finally hung up on her. Five minutes later, the housekeeper arrived and had brought the vacuum, bedding, and towels. I ended up cleaning the room myself. I wasn't provided enough toilet paper for my stay, either. Don't stay here until after the pandemic is over.2020-04-15"
"Good hotel. The room was clean, the staff was nice, and breakfast was decent. I didn't have any problems.2018-09-09"
"The elevator broke down, and my hotel room was on the 5th floor. The TV didn't work, so I had to move to another room. There were small bugs in the shower.2018-06-26"
"Excellent service. Stay at this hotel.2018-06-20"
"Nice hotel with friendly employees. I recommend staying here.2018-09-15"
"Nice hotel. My family and I felt safe. You'll love it here.2018-05-22"
"Great location. The hotel was clean and comfortable. The room had delightful decor and plenty of space. Good-sized closet and well-equipped kitchen. The employees were knowledgeable, warm, and professional. The coffee in the room was weak, but there was a dark roast available in the lobby. Good breakfast with plentiful choices. Security in the parking area was a bonus. I'd definitely stay here again and recommend it.2017-04-04"
"The hotel room was dirty. I couldn't even sit on the sofa because it was so badly stained. The employees were helpful and nice.2021-09-24"
"The hotel was clean and comfortable, and the employees were kind and courteous. We were told that a grab and go breakfast was available until 10 AM, but when we got downstairs at 9:30, the area was clean and no food was available.2021-08-17"
"We enjoyed our stay. The hotel was clean, the staff was friendly and courteous, and the continental breakfast was great.2020-02-09"
"The hotel staff was so kind. Wonderful breakfast with plenty for everyone.2017-07-11"
"This was the worst motel I've stayed in. The room stank, and the carpet was filthy. The recessed lights were hanging from the ceiling. The shower curtain rod was falling down. Absolutely don't stay here.2022-05-10"
"I was pleased with my stay at this motel.2019-07-26"
"OK for the price. The motel room was remodeled and nice, but the bathroom wasn't. The light switch was outside of the room, and both lights came on at the same time. The shower was small. Breakfast was bad.2019-02-20"
"The motel room was clean, quiet, and updated. The pool area needed new lounge chairs, but this was overall a nice place to stay. I recommend it.2018-07-22"
"The hallways were dark, and the room and carpet were worn. The hotel clerks were entertaining. The pool in October wasn't covered, and the water was green. Pets were allowed, but there wasn't a lot of grass in back for their needs. Breakfast was scant.2022-10-20"
"Great hotel for the price.2021-11-04"
"Great experience and great rates. I had a comfortable stay and was satisfied with the service.2021-05-31"
"The hotel was conveniently located, and the staff was accommodating.2020-06-28"
"The hotel lobby was beautiful and the breakfast area was nice, but our room was terrible.2019-01-09"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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