"The hotel staff was nice, helpful, and friendly.2018-11-17"
"The hotel was reasonably priced and close to Twin Cities. Great accommodations. The lobby was gorgeous and modern, and the lemon-infused water was refreshing. There was an on-site restaurant.2018-01-19"
"This is one of the best hotels I've stayed in for a long time. Great location, and there was a shuttle to Mall of America with nice drivers. The room was spacious and met my expectations. The staff was friendly. Breakfast was far better than average. If you want a top-quality hotel, stay here.2021-09-27"
"I loved this hotel. The front desk clerks were so nice and helpful. This is the place to stay.2021-03-10"
"The room was amazing, and the hotel staff was friendly. Breakfast was cold.2019-04-17"
"Our hotel suite was spacious and had 2 TVs. Great breakfast buffet. We'd definitely stay here again.2016-02-10"
"This was our best hotel stay in quite a while. We were so comfortable. When the check-in clerk found out it was my husband's birthday, she upgraded our room and handed us snacks and bottled water. Breakfast was amazing, and we were invited to take some snacks when we checked out. Don't hesitate to stay here.2015-11-11"
"Clean hotel and friendly employees. Get up early for breakfast before items run out. Other than that, it was a great experience.2015-09-18"
"Awesome hotel. My daughter was ill, and the front desk clerk looked up the nearest urgent care center and printed out directions for us. Nice staff. Supper was served during the week.2015-04-03"
"We arrived at the hotel at 3 PM, but had to wait to get into our room until 4:30 PM. The carpet was damp and smelled like a wet dog. The kitchen faucet leaked, the refrigerator needed defrosting, and there was no microwave. Had to go to the front desk for fresh towels and sheets, and also for dishes and a toaster. The grout in the bathroom was filthy. The maintenance man was helpful, friendly, and competent. No public restroom in the lobby. Stay somewhere else.2015-07-22"
"My non-smoking room smelled like smoke, and the counter wasn't clean. The hotel had 2 great things going for it: the friendly and helpful reception staff, and a better grab and go breakfast than most, with variety and healthy options. The common areas could've been cleaner, and the hallways needed vacuuming. The floor in the breakfast area was sticky.2021-10-06"
"The beds were clean and comfortable, but the bathroom was a bit outdated and the floor wasn't clean. There were some cars full of junk in the back parking lot. Don't stay at this hotel.2019-11-18"
"A satisfactory hotel near the airport. Good shuttle service. Be aware that a hold will be put on your credit card that won't be refunded for a week.2019-08-31"
"The hotel was convenient and affordable. The room was comfortable, especially the bed, but the housekeeping could've been better.2017-01-09"
"A satisfactory stay. The hotel was close to everything we wanted to do.2016-06-01"
"Great stay. The hotel was clean and peaceful.2019-02-09"
"The hotel was clean. My stay was OK.2019-02-07"
"The bathtub in my hotel room didn't drain well.2016-09-08"
"The hotel smelled like stale cigarette smoke. The rooms near the highway were noisy, and the front desk was understaffed. The airport shuttle only departed once an hour. Don't stay here.2016-07-29"
"The hotel was under construction. Didn't get a 1st floor room as requested. The whirlpool was out of order, and the front desk staff had no explanation. They finally called me at 9:15 PM to tell me it was working again. I was disappointed since the whirlpool was a major factor in choosing this hotel. Breakfast was a joke, and there was nowhere to sit. The only hot selection was waffles. Don't stay here.2016-05-18"
"The hotel was clean. The front desk staff was helpful and adhered to Covid precautions.2021-02-25"
"Right across from Mall of America, and there was a shuttle service available. Comfortable, sparkling clean room. The entire staff was so helpful and kind. If you want a friendly, luxurious stay, you won't regret choosing this hotel.2017-03-01"
"The hotel and room were clean, and the bed and bedding were comfortable. The room had everything we needed. All the employees were extremely welcoming and accommodating. Nice continental breakfast. Enjoy your stay.2017-01-17"
"A good, clean hotel. Convenient to the mall. The employees were nice, and breakfast was tasty.2016-01-26"
"A brand-new hotel. The room was nice, and the handicap bathroom was very accessible.2016-01-01"
"Great hotel stay, but it could be hard to find a parking space.2019-02-21"
"The hotel room was nice, clean, and comfortable. Get to breakfast early or don't bother.2017-07-26"
"We had multiple rooms; they were clean and comfortable, and had all the amenities we needed. The staff was welcoming and accommodating from the moment we checked in. The free shuttle to area attractions was an added bonus. Highly recommend this hotel to travelers with kids or pets.2015-10-21"
"The hallways were always dirty, and water from showers upstairs leaked into the bathtub in my room. I notified the front desk, but nothing was done about it. The ice maker didn't work, but the staff brought me some ice cube trays. Stay at another hotel.2019-10-28"
"Nice hotel with reasonable rates. Be aware that there's no daily housekeeping. The laundry machines were free, though.2019-05-17"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.